Crossroads Ford Lincoln of Southern Pines, Inc

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Reviews

Average Ratings

4.9
312 lifetime reviews.
  • Great service and friendly staff

    I had a great experience. The only problem I had was on one tire the top to the air stem was left off. Other than that all was extremely good exp...

    Dealer Response

    We are more than glad to be of service, Tamara. The staff at Crossroads Ford Lincoln of Southern Pines always strives to provide personable and ex...


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    I had a great experience. The only problem I had was on one tire the top to the air stem was left off. Other than that all was extremely good experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are more than glad to be of service, Tamara. The staff at Crossroads Ford Lincoln of Southern Pines always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!


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  • Great services

    The service was great and very informative about my situation


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    The service was great and very informative about my situation

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Recall

    I do appreciate the service I got when I was getting my Ford Fusion. The sales representative is one of the best. My appointment with the service ...


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    I do appreciate the service I got when I was getting my Ford Fusion. The sales representative is one of the best. My appointment with the service was done on time and everything was good.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service.

    Miss Ann. Bell is a great service rep. Love doing business with her.


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    Miss Ann. Bell is a great service rep. Love doing business with her.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service

    I purchased a new 2016 Ford Taurus. my salesperson John B. was great. I was surprised how fast I was able to purchase the car. Three hours after I...


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    I purchased a new 2016 Ford Taurus. my salesperson John B. was great. I was surprised how fast I was able to purchase the car. Three hours after I entered the dealership to look at cars, I was driving it home. John helped enter my phone into to the car and was very helpful in instructing me in the many features of the car. Many more than I had expected were included in the car. Anthony was also helpful in getting the most discounts available and was quick with the paperwork. I have always used this dealership for maintenance and repairs. Everyone is friendly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great and clean

    very good . requiring 50 characters is crazy. I do not have that much to say.


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    very good . requiring 50 characters is crazy. I do not have that much to say.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • New car Best experience

    Ron Bundy our salesman went above and beyond our expectations. We wanted a certain color with certain features and he found it for us. Thank you R...


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    Ron Bundy our salesman went above and beyond our expectations. We wanted a certain color with certain features and he found it for us. Thank you Ron for the best car buying experience. We love it! Thank you for taking the time to show us all the features and not just setting us free to learn them on our own

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mr. Donald Sass

    Courteous people. I had lost my military ID card inside center console. They were able to remove cover and retrieve my ID card at no extra cost. O...

    Dealer Response

    Donald, your positive review means a lot to us and we?re happy we could help you! At Crossroads Ford Lincoln of Southern Pines, we value our custo...


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    Courteous people. I had lost my military ID card inside center console. They were able to remove cover and retrieve my ID card at no extra cost. Oil change was fast and I was out within 30 minutes.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Donald, your positive review means a lot to us and we?re happy we could help you! At Crossroads Ford Lincoln of Southern Pines, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Service

    Miss Ann got me in and out in about 1hr 15 mins. She was polite and very knowledgeable.

    Dealer Response

    William, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Please let us know if there is ever anythin...


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    Miss Ann got me in and out in about 1hr 15 mins. She was polite and very knowledgeable.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    William, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Please let us know if there is ever anything else we can do for you! Safe travels!


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  • Crossroads Ford's Service is great!

    I went for an oil change and tire rotation. They did a thorough check of my car and told me that a new oil filter was needed. They added that to t...


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    I went for an oil change and tire rotation. They did a thorough check of my car and told me that a new oil filter was needed. They added that to the service order and did all of the service quickly and efficiently. Then they gave my Lincoln a free car wash! I always go to Crossroads Ford/Lincoln in Southern Pines, NC, for service because they're the best.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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