Dean Team Volkswagen Subaru of Ballwin

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Reviews

Average Ratings

4.9
1731 lifetime reviews. Includes reviews of Dean Team Volkswagen Subaru of Ballwin from DealerRater.com
  • JD Daugherty is the best
    April 23, 2017

    Had an excellent, honest buying experience. Would do this again and we highly recommend this dealership and this sales person. Bought a Subaru Out...


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    Had an excellent, honest buying experience. Would do this again and we highly recommend this dealership and this sales person. Bought a Subaru Outback and love it!

    Does recommend this dealer

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  • Another great experience!
    April 22, 2017

    I have been to other dealerships through out the years with pushy salesmen who have tried to pushy me to buy the car they want me to buy. However,...


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    I have been to other dealerships through out the years with pushy salesmen who have tried to pushy me to buy the car they want me to buy. However, Wes Gallegos listened to what I wanted and went over and beyond to help me find the best car for me. I will never go anywhere else.

    Does recommend this dealer

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  • Third time customer.
    April 20, 2017

    I keep going back to the same salesman because he always finds just what I want. His services are GREATLY appreciated. I am always first.


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    I keep going back to the same salesman because he always finds just what I want. His services are GREATLY appreciated. I am always first.

    Does recommend this dealer

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  • Positive Experience
    April 20, 2017

    I purchased a Subaru Outback from Dean Team and worked with JD Daugherty. I didn't plan on making a purchase on that given day, but the service, ...


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    I purchased a Subaru Outback from Dean Team and worked with JD Daugherty. I didn't plan on making a purchase on that given day, but the service, knowledge and professional attitudes of everyone at the dealership helped me make the decision to purchase sooner rather than later. I highly recommend Dean Team and JD. I've never owned a Subaru before so I look forward to driving the car for a long time.

    Does recommend this dealer

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  • Excellent visit & honest!
    April 19, 2017

    I turned in my Jetta for the buy back program. Didn't plan on taking home a new vehicle that day. Matt Hampton came out to take my license plates ...


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    I turned in my Jetta for the buy back program. Didn't plan on taking home a new vehicle that day. Matt Hampton came out to take my license plates off for me, & it was his day off, we began to talk & he went inside to ask a couple questions & came back to say I just might be able to go home with a new car that day. Well I did just that & thank you Matt for taking the time to he so helpful & get me a beautiful new 2017 Jetta.

    Does recommend this dealer

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  • Great Experience!
    April 18, 2017

    Jason was straight to the point, professional, and knowledgeable. He was able to answer all of our questions. We had great confidence in Jason a...


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    Jason was straight to the point, professional, and knowledgeable. He was able to answer all of our questions. We had great confidence in Jason and that the Dean Team stood behind their pre-owned inventory. This car was pristine! We really enjoyed the quick and easy purchase process. This was a used car for my son and we will be back when my younger son needs a car! Thank you Jason!

    Does recommend this dealer

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  • 2015 Hyundai Santa Fe Sport
    April 17, 2017

    My father and I worked with Jason during our visit and left very happy with my Santa Fe. He made sure to keep us informed of the process and appro...


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    My father and I worked with Jason during our visit and left very happy with my Santa Fe. He made sure to keep us informed of the process and approximately how long each step would take. There were a few things with the vehicle that needed to be fixed before taking it home and Jason was on top of it with getting things done ASAP and ordering the parts that they did not have. He made it a smooth process and I would recommend him! Dustin also helped explain the financing to us and we were able to finish that smoothly as well!

    Does recommend this dealer

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  • The Perfect Day!
    April 16, 2017

    From the moment Matt contacted me (just an hour after I indicated interest in a vehicle online) to the moment I drove away in my new Volkswagon Je...


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    From the moment Matt contacted me (just an hour after I indicated interest in a vehicle online) to the moment I drove away in my new Volkswagon Jetta (just 24 hours later), I had the most wonderful car buying experience I've ever had. Matt spent the whole day with me, showing me cars, test driving and answering all my questions. I am on a tight budget, and Matt took the time to listen and understand exactly what I needed in a car and to meet those needs within my budget. Everyone at the dealership treated me with courtesy, honesty and respect. There was never any pressure, just a relaxed, friendly, informative and helpful approach. I will never buy a car anywhere else. I really am part of the Dean Team now!

    Does recommend this dealer

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  • Test drive only
    April 16, 2017

    I was in the market for a new vehicle and was debating between the VW Beetle Convertible and a Jeep Wrangler. Stopped by for a test drive only sin...


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    I was in the market for a new vehicle and was debating between the VW Beetle Convertible and a Jeep Wrangler. Stopped by for a test drive only since I wasn't planning on buying anything for a few months...after driving the bug, left the dealership with a contract. Matt and the team had to look for my car since the one I test drove sold while I was driving it. Thankfully, they found the same car with the same cool seats in the same color at another dealership. My car had not even made it to the lot. My car was supposed to be delivered within a couple of days but got stuck in Kansas City. Matt hightailed it to KC and picked up my car so I would have it in time for the sunny weekend. When I went to pick it up, he spent a lot of time reviewing all of the bells and whistles. Matt was as excited about my car as I was! Great car buying experience. Everyone went above and beyond to make my experience painless and to get me what I wanted. Have never had a VW before but LOVE my cute, zippy Bug convertible!

    Does recommend this dealer

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  • Richard gets the job done smoothly
    April 15, 2017

    I was met promptly by an employee who asked if I needed help. Told him I was there to see Richard and he took me into a waiting area, offered me a...


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    I was met promptly by an employee who asked if I needed help. Told him I was there to see Richard and he took me into a waiting area, offered me a bottle of water, then went to get Richard. It took about a minute for Richard to show and we headed out for a test drive. When we returned to the dealership we spent a few minutes discusssing the all the bells & whistles. We then sat down and after a couple of back and forths we settled on a price we both could live with. Picked the car up the next day and left feeling both of us were happy with the deal.

    Does recommend this dealer

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