Premier Mazda of Kansas City

Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Premier Mazda of Kansas City Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2013

At Premier Mazda, we promise to provide you with a transparent and honest car buying process. Where as some dealerships

...

promise thousands in savings just to get you in the door so they can inform you that you do not qualify, we only show you the discounts that you DO qualify for. We promise to be up-front, honest, and transparent with you throughout the entire process. All new and certified pre-owned purchases come with a year of free routine maintenance and lifetime car washes! Stop by today and see that it is possible to enjoy buying a new car!

"At Premier, We Promise!"

Service

Oil, Filter Change

$19.99 and up*

Tire Rotation

$22

Air Filter Replacement

$22 and up*

Transmission Service

$189 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.5 out of 5 2.5
283 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 2.0 out of 5
    June 20, 2018

    Was in contact with their salesperson, Eric, about a used Mazda 3. For the beginning he was super helpful and quick to respond to my texts, which he initiated.... I was buying from out of town, so planning on taking a train into town to come make the purchase. I was really excited about the purchase and Eric was selling Premier and the car really well. Per the system, I had to submit my credit application then the banks would get back to us. This is when the process went awry. Submitted the application at around 3pm, and I was told I would be contacted by the bank rep or salesperson within an hour or so, definitely before closing. I didn’t hear back, and by noon the next day hadn’t heard. At this point I’m less than 24 hours from taking 2 days off work and getting on a train. I texted Eric at noon, saying I hadn’t heard anything and if there was anything I needed to do to help the process, to which he said I should be hearing from the bank soon. 3 hours later still no word, so I let him know I hadn’t heard anything still, and at this point I haven’t heard anything else from them. I texted at 4pm, saying that I understand if they sold the car or were looking to give it to someone else, I would just appreciate a note letting me know they had decided not to look to me for the deal, at the very least so I can cancel my train ticket and call back to work. No response again. I called at 5:20, 5 hours after my last communication with them, and was connected to Eric’s desk, where he picked up the phone and hung up immediately. Not a good place to look to if you want some decency and respect from your salespeople.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    October 22, 2017

    I went to this dealer and the salesperson that approached me looked like just someone sitting around when I pulled up. They were friendly and showed me... around but after test driving a couple of cars and giving them my info I never heard from them again. I ended up buying a vehicle elsewhere about three weeks later. Not a horrible experiencegetafterit463 but I didn’t feel like they wanted my business either.

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    4.0 out of 5
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    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Getafterit463 - we are so sorry you had this experience, I can assure you this is not our normal business practices - we try to communicate with each ...individual on a timely basis. We hope you will give us another chance in the future - just ask directly to speak to one of our managers.

  • 2.0 out of 5
    September 8, 2016

    In simple words, I do not recommend this dealership for couple of reasons.

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    2.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Steve, My name is Thomas. I am the customer experience manager here with Premier Mazda. My number is 816-942-4040. I would love to find out w...hat happened and how to fix the problem for you and all future clientele. Thanks!

  • 5.0 out of 5
    August 4, 2016

    I loved my experience with Premier Mazda! Each person I encountered, from my sales person to the individual in the service department, was friendly and... professional. I would recommend Premier!

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for recommending us and doing business with us!

  • 5.0 out of 5
    June 29, 2016

    From the first time I stopped by to just ask about having my vehicle serviced the Lisa was wonderful! She was very professional and friendly. Our car was... serviced and cleaned and we were allowed to wait comfortably. I loved the way our repair was handled and I will not hesitate to come back for any future repairs.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lisa is great isn't she!! Thanks so much for bringing your car to us for care!

  • 5.0 out of 5
    June 23, 2016

    The salesman was super nice and informative. They made sure my car buying experience was a good one and I really appreciate that.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there! We are so glad that you had a good experience with us! Thank you!

  • 5.0 out of 5
    June 17, 2016

    These are car people. They are excited to be in the business and bent over backwards to make sure I had a smile on my face when I left with my new MX-5.... What more can you ask for?

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi! Glad to see you Christian! Thanks so much for your business.

  • 5.0 out of 5
    May 16, 2016

    Everyone from sales to service was easy to work with, generally enthusiastic about their jobs, and very helpful/informative. I love my new CX-5 and would... highly recommend Premier Mazda.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Angie! We appreciate your review and the time you took so spend with us as our guest!

  • 5.0 out of 5
    May 14, 2016

    Brought car in for scheduled oil change and tire rotation. Everything was fine.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we appreciate the 5 star review. Thanks!

  • 5.0 out of 5
    May 11, 2016

    Lisa and the service department team are always very efficient, on time, and pleasant.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Rich! Thanks so much and Lisa thanks you too!

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Premier Mazda of Kansas City

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