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Reviews

Average Ratings

4.9
1237 lifetime reviews. Includes reviews of Walter's Audi from DealerRater.com
  • Best auto purchase experience to date

    This place is great; I worked with Roberto Cardenas at Walters Audi to purchase my new to me S4. Roberto made it the easiest auto purchase I have ...

    Dealer Response

    Thanks for the great feedback, Jason! We're happy to hear that Roberto was so helpful and attentive, and made sure that your long trip down to Riv...


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    This place is great; I worked with Roberto Cardenas at Walters Audi to purchase my new to me S4. Roberto made it the easiest auto purchase I have ever had and he gave me a great price without even having to haggle. I flew from the sf bay area to purchase the car and Roberto handled everything the day before I arrived so my total time in the dealer from test drive to going home took less than 1 hour. Would definitely recommend Roberto and Walters Audi, and would gladly do business with him again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the great feedback, Jason! We're happy to hear that Roberto was so helpful and attentive, and made sure that your long trip down to Riverside was worthwhile. It's wonderful to know that you were so well accommodated, and that you left feeling so confident in your purchase! We appreciate your business and hope you're enjoying your new car. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Audi


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  • Excellent experience

    Isaac Ordinola helped my husband and I find the best car for our family. He helped our car buying experience to be a wonderful one!


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    Isaac Ordinola helped my husband and I find the best car for our family. He helped our car buying experience to be a wonderful one!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Service
    April 26, 2017

    Stacey Samuel was a fantastic service representative. She took care of all my Q7 issues and made sure that I was comfortable waiting and answered...


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    Stacey Samuel was a fantastic service representative. She took care of all my Q7 issues and made sure that I was comfortable waiting and answered all my questions. I really enjoyed working with her.

    Does recommend this dealer
    Came in for service or repair

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  • Service with a smile

    I scheduled an appointment by phone but had to drop my car earlier. They accommodated me with a smile and took care of a factory recall. There was...


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    I scheduled an appointment by phone but had to drop my car earlier. They accommodated me with a smile and took care of a factory recall. There was a bit of a mix up, buyJulio Pinto was able to resolve it quickly, and with a smile. He patiently answered all my questions.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • cars service

    love the friendliness,great snacks,thorough pre-check before the service


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    love the friendliness,great snacks,thorough pre-check before the service

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • cars service

    love the friendliness,great snacks,thorough pre-check before the service

    Dealer Response

    Thanks for the 5-star rating, C! We're happy to hear that you had a great service experience, and that you were well accommodated while you waited...


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    love the friendliness,great snacks,thorough pre-check before the service

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the 5-star rating, C! We're happy to hear that you had a great service experience, and that you were well accommodated while you waited. We appreciate your busniess and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Greg Sexton - General Manager


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  • Service dept.
    April 23, 2017

    I just want to say thank you to everyone in the service department at Walters Audi. They did a terrific job, especially Javier Juarez. I was so su...

    Walter's Audi

    Thanks Suzio! We're happy to hear that you had a great experience with Javier, and that he made sure that all of your needs and expectations were ...


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    I just want to say thank you to everyone in the service department at Walters Audi. They did a terrific job, especially Javier Juarez. I was so surprised how fast they got me in and out of there, and I loved how clean everything was.

    Does recommend this dealer
    Came in for service or repair
    Walter's Audi

    Thanks Suzio! We're happy to hear that you had a great experience with Javier, and that he made sure that all of your needs and expectations were met. It's wonderful to know that it was a quick and efficient process, and that you felt well accommodated. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Greg Sexton - General Manager


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  • First Service

    This was my first service on my Q7. Stacy Samuel handled the process with the utmost professionalism. She is efficient, courteous, knowledgeable ...

    Dealer Response

    Thanks Diane! We're so pleased to hear that your first service experience was so pleasant, and that Stacy made sure your Q7 was well taken care of...


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    This was my first service on my Q7. Stacy Samuel handled the process with the utmost professionalism. She is efficient, courteous, knowledgeable and was available from start to finish. Stacy made the experience seamless and you had no doubt everything would be taken care of. Thank you Stacy for your Best of the Best customer service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks Diane! We're so pleased to hear that your first service experience was so pleasant, and that Stacy made sure your Q7 was well taken care of. It's wonderful to know that you were well accommodated throughout the process, and felt confident with the work that was done on your vehicle. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Mark Hoye - General Manager


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  • Great service

    Alex Ortiz is alway there to help me learn the features on our Q5. Always at the door to greet me. Very friendly. Gets our car in right away an...

    Dealer Response

    Thanks for the great feedback Deneice and Louie! We're happy to hear that Alex has made your experiences so pleasant and accommodating, and always...


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    Alex Ortiz is alway there to help me learn the features on our Q5. Always at the door to greet me. Very friendly. Gets our car in right away and is always done when he says. If he cannot answer a question, he will find out for you. Always a pleasure to go there.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the great feedback Deneice and Louie! We're happy to hear that Alex has made your experiences so pleasant and accommodating, and always makes sure that you feel confident and well informed each time you come in. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Greg Sexton - General Manager


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  • Excellent!

    I recently bought a '14 Q5 from Walter's Audi in Riverside. Phil Braun, the salesperson helping me, was professional and very responsive making t...

    Dealer Response

    It's great to hear from you, HappyQ5owner! We're happy to hear that you had a great experience with Phil, and that he made sure your car buying ex...


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    I recently bought a '14 Q5 from Walter's Audi in Riverside. Phil Braun, the salesperson helping me, was professional and very responsive making the whole process quick and easy! When we came in to finalize the paperwork, we also brought our S5 in for servicing. The service department was fantastic. I highly recommend the Riverside team and we will be back!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It's great to hear from you, HappyQ5owner! We're happy to hear that you had a great experience with Phil, and that he made sure your car buying experience was hassle-free and convenient. We're glad all of your needs and expectations were met, and you felt well accommodated! It's also wonderful to know that you have had excellent service experiences with us, and we look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Greg Sexton - General Manager


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