Reviews

Average Ratings

4.5
17 lifetime reviews.
  • Amazing customer service and experience

    This location for buying a car was un-beatable! All employees were super nice and straight shooters. The process was pain less and Skip Eagle was ...

    Dealer Response

    Thank you so much for taking the time to tell us about your recent car buying experience with Freysinger Mazda and Skip! Customer Service is our ...


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    This location for buying a car was un-beatable! All employees were super nice and straight shooters. The process was pain less and Skip Eagle was amazing and extremely friendly. This location knows what customer service means! Great group of people and i would drive the 2 hours again to buy another car from this dealership and from Skip! Amazing service guys! Keep up the amazing work!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to tell us about your recent car buying experience with Freysinger Mazda and Skip! Customer Service is our #1 priority and our employees, including Skip go above and beyond to make sure our customers are completely satisfied. Thank you for the 5 star review and we hope we will have the opportunity to service your new vehicle, even though you live 2 hours away.


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  • Ginger

    Today I purchased a car from "Skip" at Freysingers and left there exceptionally pleased with my experience I had while being there. Since first g...

    Dealer Response

    Thank you so much for taking the time to tell us about your recent car buying experience with Skip at Freysinger Mazda! And thank you for the kin...


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    Today I purchased a car from "Skip" at Freysingers and left there exceptionally pleased with my experience I had while being there. Since first going in there 2 weeks ago I was treated with the utmost respect. Out of all the dealerships I went to Skip was the only one to follow-up with me if only to tell me that he still hadn't found what I was looking for but wanted to assure me that he was still looking. Skip is a very warm and friendly person. He made me feel right at home. He was very knowlegeable and took the time to give me all the information I needed to enable me to make the best decision I could by choosing a Mazda 3 which was based on my preferences and what would best fit within my budget needs. He never once tried to put me in a car by using pressure tactics which I have experienced with other salesmen in the past. I was also pleased with the service I received from Rich throughout the financial process. I had purchased a vehicle there many years ago and had a few issues months after my purchase. I can remember that your customer service was excellent. They addressed the issues and corrected them even though the warranty expired shortly before the problems occurred. Good customer service is as important as the purchase itself if not more. I will definately be coming back to see Skip for any future car purchases and will be referring you to everyone I know.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to tell us about your recent car buying experience with Skip at Freysinger Mazda! And thank you for the kind words about Skip and for detailing the positive experiences that you had while dealing with him on your many visits to Freysingers. Customer Service is our #1 priority here at Freysingers and Skip always goes above and beyond for each and every customer. Thank you again and we look forward to helping you maintain your new Mazda now and in the future!


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  • Amazing Experience

    Skip was extremely helpful and made the buying experience great. He explained everything I needed to know about the car very clearly and really ta...

    Dealer Response

    Thank you so much for the 5 star review! And thank you for taking the time to tell us about your recent car buying experience at Freysinger Mazda...


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    Skip was extremely helpful and made the buying experience great. He explained everything I needed to know about the car very clearly and really taught me a lot of my new car. When it came to the paper work, it could not have been any easier with the help from Rich Connolly. All in all, a wonderful car buying experience and I would recommend Freysinger Mazda to everyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the 5 star review! And thank you for taking the time to tell us about your recent car buying experience at Freysinger Mazda. We are glad that you had such a positive experience with Skip and Rich in our Mazda store. They always go above and beyond for our customers to make sure everyone has a wonderful buying experience. Thank you for choosing Freysingers and we look forward to helping you maintain your new vehicle now and in the future!


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  • Best car buying experience EVER!

    I have always viewed car shopping and buying with dread. But after having found Freysinger Mazda and having Skip Eagle as our sales consultant I c...

    Dealer Response

    Thank you so much for taking the time to tell us about your car buying experience with Freysingers! That is so great to hear about the wonderful ...


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    I have always viewed car shopping and buying with dread. But after having found Freysinger Mazda and having Skip Eagle as our sales consultant I can say that fear is gone. Right from the start, I was comfortable with our communications regarding the vehicles I was interested in. A fair purchase price was quoted right from the start, thank you Perry Owens! (And believe me, I did my research). My husband and I traveled 2 hours and were not disappointed. Skip showed us the first of the two cars that we were interested in, taking time to explain features, and then we were off for the test drive. Upon return to the dealership, we started the finance portion with Rich Connolly, another straight forward, no pressure process. Rich was able to find and offer a lower interest rate than my local bank. I was undecided about trading or selling my vehicle out- right but was given what I considered a great trade-in value so I took that. Rich was very efficient with all the paperwork and made it very painless, LOL! Skip once again took the time to go over the vehicle with us so we were comfortable with all the features. When all was said and done, we left the car lot in our newly purchased car! I cannot say enough good things about Freysinger Mazda, Skip, Perry, or Rich. Thank you to all of you for such a pleasant car buying experience. You can be sure I will recommend to family and friends to come see you. It was worth traveling the distance for a great deal and outstanding customer service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to tell us about your car buying experience with Freysingers! That is so great to hear about the wonderful experience you had with Skip, Perry and Rich in our Mazda store. Customer Service is our #1 priority and we are glad that they exceeded your expectations. Thank you again and we look forward to helping you maintain your new Mazda now and in the future!


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  • Many years of service

    Over 7 years we have worked with Skip. Buying and leasing. He has made it easy and manageable. Anytime we have a need for a car (even after an ...


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    Over 7 years we have worked with Skip. Buying and leasing. He has made it easy and manageable. Anytime we have a need for a car (even after an accident), Skip walks us through the process. We have never left there with regret. The service department is always accommodating and understanding. We've always been happy with our Mazda's. Great cars.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Amazing dealership, incredible vehicles

    My salesman, Bob Weaver, was beyond incredible! He answered every question I had and also handled my annoyance very well, haha. My decision from c...


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    My salesman, Bob Weaver, was beyond incredible! He answered every question I had and also handled my annoyance very well, haha. My decision from car to car probably didn't help, but he was very helpful with my entire buying process for my used (but basically brand new) car!! The sales manager, Perry Owen, was just as amazing as my salesman! Both could not have treated me any better or given me a better car, and I'm forever greatful and will forever be in love with my amazing car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Freysinger Mazda was an excellent experience

    For my first time at Freysinger Mazda it was a very enjoyable, relaxed experience. Skip Eagle was very knowledgeable, professional, and friendly. ...


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    For my first time at Freysinger Mazda it was a very enjoyable, relaxed experience. Skip Eagle was very knowledgeable, professional, and friendly. I never felt pressured to buy or rushed. I traded in a 2008 Ford Fusion and got what I felt was a very fair trade in value. I decided to purchase a 2016 Mazda CX-5 and couldn't be happier. Excellent SUV and excellent service from Skip Eagle and from Freysinger Mazda!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Wonderful service!

    We couldn't be happier from the minute we walked in the door until we left with our new Mazda. Everyone treated us with respect from our salesman,...


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    We couldn't be happier from the minute we walked in the door until we left with our new Mazda. Everyone treated us with respect from our salesman, Bob Weaver to the management team. We will definitely be returning to purchase another car from Freysinger Mazda.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service

    Bob Weaver was very helpful. He was also very nice and cool


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    Bob Weaver was very helpful. He was also very nice and cool

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • CX5 Purchase

    I was thrilled with yesterday's negotiation to buy a 2016 CX5 from Freysinger Mazda. The salesman was prepared for us at our appointment time and ...


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    I was thrilled with yesterday's negotiation to buy a 2016 CX5 from Freysinger Mazda. The salesman was prepared for us at our appointment time and had a vehicle gassed up and ready for my wife to drive. We were treated throughout the process with respect and courtesy. We were shown a brief informational video on the vehicle, which helped my wife get up to speed on what I already knew. On numerous occasions, we were offered refreshments. We were encouraged to take as long a test drive as she needed to feel comfortable with the vehicle. The salesman and manager were pleasant and friendly. The process moved along quickly, with no delays, including the pricing of the options I wanted, finding a car like it at another dealership and evaluating my trade.. I had done some Internet site research/homework and was prepared with what I felt was my bottom line (a fair deal). To my surprise, they beat that price by almost $100 on their first offer. I was sold! We spoke about the recent recall and I was assured that they had just received the necessary parts for remediation and the process was a quick one. The vehicle will be swapped early next week and I look forward to continued positive interaction as we close the deal, exchange vehicles and as I proceed through ownership, service, etc.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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