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Sales 9:00 AM - 6:00 PM
Service Closed
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon Closed
Tue Closed
Wed Closed
Thu Closed
Fri Closed
Sat Closed
Sun Closed

Reviews

4.3
5 lifetime reviews.
  • Vehicle purchase Tom's West

    I purchased a vehicle from Tom's West last October. I was very specific on what I wanted and that vehicle be in good shape. This wasn't my first v...


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    I purchased a vehicle from Tom's West last October. I was very specific on what I wanted and that vehicle be in good shape. This wasn't my first vehicle and I understand we take a risk when purchasing a used vehicle and every problem isn't obvious. The vehicle had so many problems it made my head spin, it had obviously not been inspected. It had been cleaned up pretty well. The company they send repairs to are pretty good, but crazy slow and the vehicle was off the road for a month total. This cost me and Tom's thousands and so much stress, it was nuts. They did pick up most of the bill, but forced me to split some transmission work. There are ongoing issues, but it's back on the road. John was the best person I dealt with over there. Based on my experience, I would be very cautious buying from Tom's. GET A PRE SALE CHECK UP FROM THIRD PARTY, NOT JUST SAFETY INSPECTION!!! Good luck...

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • consumer

    Great Experience. These people could not have been better to deal with. Clean Facility s and nice cars. I wold not hesitate to do business with t...


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    Great Experience. These people could not have been better to deal with. Clean Facility s and nice cars. I wold not hesitate to do business with them again. A+++

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great buying experience!

    Went on a whim to look at a certain vehicle and didn't know what to expect. We were greeted warmly by the staff and they were very helpful right a...


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    Went on a whim to look at a certain vehicle and didn't know what to expect. We were greeted warmly by the staff and they were very helpful right away. After our test drive, they asked how they could earn our business, and we told them exactly what we wanted as far as price and trade in. They didn't even flinch. Said not a problem and we shook hands. No hassles, no problems whatsoever. This was the absolute easiest car buying experience we've ever had. Thank you so much to Joe, Doug, and Todd. Joe is a fantastic salesman and was a pleasure to work with. Thanks again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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About Our Dealership

Dealer on Cars.com since September 2013

At Tom's Auto Sales West, we provide top quality customer service and a large selection of pre-owned vehicles. We strive to provide you with the best service and quality vehicles in the area. Buying a car is a major purchase, which is why we don't take the process, or our customers, lightly and why we make it easy for you to browse our large inventory online. With new vehicles coming in several times a week we know we have the perfect vehicle for you. "Thank you!" for welcoming Tom's Auto Sales into the Urbandale community and making us an important part of your lives.

"Quality Used Cars in Urbandale"