Reviews

Average Ratings

4.1
53 lifetime reviews.
  • Outstanding dealer

    Great dealership, would recommend, it's a wow Factor


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    Great dealership, would recommend, it's a wow Factor

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • ? of service

    The young lady who was helping me in service did not seem like she wanted to that much. I asked for my $10.00 off that I usually auto get and that...


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    The young lady who was helping me in service did not seem like she wanted to that much. I asked for my $10.00 off that I usually auto get and that seemed to miff her. I purchased a new vehicle there a few years ago. I very much so deserve my discounts.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Experience!

    I felt they were very upfront an honest about financing, and how they could meet my purchase needs. The initial numbers of APR and price actually ...


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    I felt they were very upfront an honest about financing, and how they could meet my purchase needs. The initial numbers of APR and price actually came under what I was initially quoted. I had went to another Chevy dealership and was told one APR and price and when I was about to make the purchase, I was given a very different APR and price.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Thanks for the New Malibu!

    I had been shopping around for a 2017 Chevy Malibu for about 2-3 weeks. I finally stopped by Zimbrick Chevrolet after seeing an ad on Autotrader. ...


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    I had been shopping around for a 2017 Chevy Malibu for about 2-3 weeks. I finally stopped by Zimbrick Chevrolet after seeing an ad on Autotrader. I inquired about the vehicle at 10pm one night and I got a response the very next morning from a gentleman by the name of Levon Crawford. Levon was absolutely amazing and very helpful from the start, he was able to answer all of my several questions in a timely matter via email. He was also able to direct me to the online credit application which, is so convenient and time-saving. He made the process so easy for me. This was my 7th time being in a car dealership and it was by far the fastest and easiest transaction I've ever experienced. After Levon's helpful service, he introduced me to Kris Ganske who had done a heck of a job with getting me into a new car. Kris was upfront with me the whole entire time. He was able to get me the best options on financing a new vehicle. He took his time to explain how the financing process worked and never did he attempt to pressure me into making a decision. He helped me maximize my discount advantages and everything. All in all, Kris worked his butt off to get me a great deal. Once I decided to accept the sweet offer given to me, Kris then introduced me to the guy working the magic with the numbers which was Matt Schultz (The Finance Guy). Matt sealed the deal with his honesty and positive energy from the jump. I went from excited to extremely excited once I met Matt. I really respect how he was willing to give me tips on how to take full advantage of the financing process in years to come. No other finance specialist has ever went this above and beyond for me. All in all, I had a great experience here at Zimbrick Chevy and it was well worth the drive out to Sun Prairie. I would like to give a special thanks to Levon Crawford, Kris Ganske and Matt Schultz for being a great team and a great help. This has been a long journey for me and you all have done well with helping me close this chapter of my life as I begin a new chapter as a young professional and I greatly appreciate all three of you. I may not know all of you on a personal level but I can sure as heck tell that you all are good people and I hope the absolute best for you three in all of your future endeavors. Thank You!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Zimbrick Chevrolet - New Equinox

    Jim Kauppinen provided great service and was very professional as he walked me through the car leasing experience. I had never leased before (boug...


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    Jim Kauppinen provided great service and was very professional as he walked me through the car leasing experience. I had never leased before (bought only) and Jim was patient and covered all the basis. Ryan Howard was very easy to work with as well. He made sure I understood all the terms of my lease as well as talking to me about additional services that were available to me. Jim took me around the dealership, introduced me to the service department, set up my blue tooth, set up my On Star account and showed me how all the features worked in my new Equinox. Additionally, Steve Newby was helpful and friendly as I was waiting for Jim to finish up with a customer. He approached me and asked me if I needed help and once I told him I had an appointment with Jim, Steve offered to get me a bottle of water. Very satisfied with my experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Rude Salesman

    We drove 2 hours to see a vehicle advertised online. The salesman was very short with us, uneducated about the vehicle and seemed in a hurry to ge...


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    We drove 2 hours to see a vehicle advertised online. The salesman was very short with us, uneducated about the vehicle and seemed in a hurry to get rid of us as it was 30 mins before closing. We told him the check engine light was on, and he seemed unconcerned. We were eager to buy, and might have liked to see other vehicles, but the salesman was happy to take the keys and walk back inside the salesroom, leaving us outside. He only introduced himself to my husband, never asking my name. He didn't even attempt to do business with us. Apparently┬┐ his plans after work we're more important that a sale. I guess we'll spend our money elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Frustrated

    I was blown away that I went back in for the exact same thing they identified and didn't have parts for last year and never updated me with parts ...


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    I was blown away that I went back in for the exact same thing they identified and didn't have parts for last year and never updated me with parts arrival (clearly because they never ordered them). Adding to the insanity, I told them I wanted the repair done this spring, and there was no record of the previous research, previous findings, and recommended parts, thus necessitating my needing to drive all the way back into the dealership to get it re-looked at (which frustratingly was going to take a full day). And then, the icing on the cake, I was told there now suddenly wasn't an issue and got less than 200 yards from the dealership before the problem resurfaced again!!!!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Bad business

    The service department is great! the sales team on the other hand is not so great. I purchased a brand new 2016 Duramax and negotiated 4 additiona...


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    The service department is great! the sales team on the other hand is not so great. I purchased a brand new 2016 Duramax and negotiated 4 additional oil changes in the deal and after completion of sale they tell me another dealer ship is responsible for the oil changes since the sales man was from another dealer ship. I have inquired a couple times and been told they will get back to me, its been almost 5 months and haven't heard anything.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Colorado owner

    Very neat and clean dealership. Service was really fast when I brought my truck in for an oil change and tire rotation. Love the chocolate cooki...


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    Very neat and clean dealership. Service was really fast when I brought my truck in for an oil change and tire rotation. Love the chocolate cookies and the coffee machine.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Awesome people

    Michael Crapser was really kind and helpful. Very patient too with all the snags associated with me getting my first car. Nick was great too, very...


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    Michael Crapser was really kind and helpful. Very patient too with all the snags associated with me getting my first car. Nick was great too, very clear about what I was signing and giving me pointers

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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