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Reviews

Average Ratings

4.5
48 lifetime reviews.
  • Outstanding dealer

    Great dealership, would recommend, it's a wow Factor


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    Great dealership, would recommend, it's a wow Factor

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Frustrated

    I was blown away that I went back in for the exact same thing they identified and didn't have parts for last year and never updated me with parts ...


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    I was blown away that I went back in for the exact same thing they identified and didn't have parts for last year and never updated me with parts arrival (clearly because they never ordered them). Adding to the insanity, I told them I wanted the repair done this spring, and there was no record of the previous research, previous findings, and recommended parts, thus necessitating my needing to drive all the way back into the dealership to get it re-looked at (which frustratingly was going to take a full day). And then, the icing on the cake, I was told there now suddenly wasn't an issue and got less than 200 yards from the dealership before the problem resurfaced again!!!!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Bad business

    The service department is great! the sales team on the other hand is not so great. I purchased a brand new 2016 Duramax and negotiated 4 additiona...


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    The service department is great! the sales team on the other hand is not so great. I purchased a brand new 2016 Duramax and negotiated 4 additional oil changes in the deal and after completion of sale they tell me another dealer ship is responsible for the oil changes since the sales man was from another dealer ship. I have inquired a couple times and been told they will get back to me, its been almost 5 months and haven't heard anything.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Colorado owner

    Very neat and clean dealership. Service was really fast when I brought my truck in for an oil change and tire rotation. Love the chocolate cooki...


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    Very neat and clean dealership. Service was really fast when I brought my truck in for an oil change and tire rotation. Love the chocolate cookies and the coffee machine.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Awesome people

    Michael Crapser was really kind and helpful. Very patient too with all the snags associated with me getting my first car. Nick was great too, very...


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    Michael Crapser was really kind and helpful. Very patient too with all the snags associated with me getting my first car. Nick was great too, very clear about what I was signing and giving me pointers

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Most incredible service I have ever experienced!

    I had an incredible experience here today! The help I received on finding my next vehicle couldn't have gone any better. I had a lot of question...


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    I had an incredible experience here today! The help I received on finding my next vehicle couldn't have gone any better. I had a lot of questions and took a lot of time with my sales guy. So much, I really felt bad about it.... Best part is, he knew I wasn't buying anything today and still spent all this time with me! Levon Crawford showed all the patience in the world making sure I knew everything I needed to know. He never pressured me once or pushed some vehicle on me. It really was all about me and what works for me and my family. The most genuine car salesmen I have ever had the pleasure in working with! Thank you again Levon for everything you have done! I appreciate you very much! I will be sending all my friends, family, and even patients your way!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Very friendly & Helpful

    I informed the staff member that I needed a courtesy car for the day and it was no problem. They brought one out and bade he feel like I was impor...


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    I informed the staff member that I needed a courtesy car for the day and it was no problem. They brought one out and bade he feel like I was important to them. Would definitely recommend them for sales and service!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • horrible

    I brought my car to you guys since I bought it, I work on cars for a living and since the prepaid maintenance was up I decided to do it myself. I ...


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    I brought my car to you guys since I bought it, I work on cars for a living and since the prepaid maintenance was up I decided to do it myself. I was honestly very disappointed with how my car was treated at your dealership. There was oil all over my engine and the drain plug was WAY over tighten. I told the service advisor Durant and he didn't seem to really care about it, all they did was clean the engine and CHARGED me for an oil change even though it wasn't my fault they didn't clean up their mess and over tighten the drain plug. I will not be bringing my car back to this location again if that's how they do business now and I won't recommend them to anyone anymore.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Service

    Service was so good, prior to receiving my survey I had already emailed the Sun Prairie General Manager and complimented my service and Service Ad...


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    Service was so good, prior to receiving my survey I had already emailed the Sun Prairie General Manager and complimented my service and Service Advisor Jason Clements. Jason was outstanding and the service to my vehicle was quick, fair, and well done. This also encourages me to come to Zimbrick in Sun Prairie when I look to buy my next vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • The place to go!

    Fast, courteous service done right! The Coupons made a difference when choosing where to go for me. Thank you!


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    Fast, courteous service done right! The Coupons made a difference when choosing where to go for me. Thank you!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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