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Reviews

Average Ratings

4.9
36 lifetime reviews.
  • Great Dealer

    Could not ask for a more qualified salesman than Steve Robb. He was with us througout the entire process. He took great care of us. We love the ca...


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    Could not ask for a more qualified salesman than Steve Robb. He was with us througout the entire process. He took great care of us. We love the car so far. It is just what we wanted We would not hesitatate to deal with him or with Bob Thomas Ford again. Chris and Doug Gard

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very Satisfied

    I came here to buy my thirteenth Ford because they have the widest selection of product, a no-nonsense sales process, and an obvious respect for t...


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    I came here to buy my thirteenth Ford because they have the widest selection of product, a no-nonsense sales process, and an obvious respect for the customer. I couldn't be happier with their competitive pricing, depth of product knowledge, and efficient delivery process. It didn't hurt that the vehicle is the best I've ever purchased.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • GMC Sierra

    I Drive a GMC Sierra and I bring it to this dealer for service because of the high level of customer service they provide.

    Dealer Response

    Thank you Jerry for your review. We look forward to seeing you again soon for your routine maintenance.


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    I Drive a GMC Sierra and I bring it to this dealer for service because of the high level of customer service they provide.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Jerry for your review. We look forward to seeing you again soon for your routine maintenance.


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  • Very Satisfied

    Bought my Expedition at north location, but live near west location, so go there for servicing. They are awesome there in every way, for my needs...

    Dealer Response

    Thank you Leila for your review. We look forward to seeing you in our Service Center again soon for your routine maintenance.


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    Bought my Expedition at north location, but live near west location, so go there for servicing. They are awesome there in every way, for my needs and my vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Leila for your review. We look forward to seeing you in our Service Center again soon for your routine maintenance.


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  • Ford West

    Great place to go. They were so helpful and found me exactly what I was looking for.

    Dealer Response

    Thank you Elizabeth for your feedback. We do not always have what our clients are looking for but we do have the resources to find them. We look f...


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    Great place to go. They were so helpful and found me exactly what I was looking for.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Elizabeth for your feedback. We do not always have what our clients are looking for but we do have the resources to find them. We look forward to seeing you in our Service Center for your routine maintenance and thank you for your business.


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  • Found just the car I wanted!

    I was looking to buy a new Fusion using the Friends and Family discount. I knew the car I wanted, got a fair trade, and boom, virtually no haggli...

    Dealer Response

    Thank you for your review. Matt and Nikki always go above on beyond their clients expectations. We look forward to seeing you in our Service Cente...


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    I was looking to buy a new Fusion using the Friends and Family discount. I knew the car I wanted, got a fair trade, and boom, virtually no haggling. Excellent experience, Matt and Nikki were awesome!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your review. Matt and Nikki always go above on beyond their clients expectations. We look forward to seeing you in our Service Center and thank you for your business.


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  • Surprised to find what I had been looking for.

    This is a "new car buying review" and you will see why I listed it as a repair survey. I went into have two airbag recalls done. While there I ask...

    Dealer Response

    Thank you Jim for your feedback. Ryan has been with the Bob Thomas Ford team for a long time and we are proud to have him. We look forward to seei...


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    This is a "new car buying review" and you will see why I listed it as a repair survey. I went into have two airbag recalls done. While there I ask to see a good salesman. I asked, "Do you have a stripped down Transit Cargo.?" He said yes. I drove, liked, bought and traded in the PU I had brought in for airbag recall. Not many places carry a Transit Connect as they are considered Fleet Vehicles. Ryan did all he could to please us and we will recommend him to everyone.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Jim for your feedback. Ryan has been with the Bob Thomas Ford team for a long time and we are proud to have him. We look forward to seeing you in our Service Center for your routine maintenance and thank you for your business.


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  • New Truck

    Our experience was awesome. First new vehicle in over 20 years. The entire staff was extremely helpful. They shared in our excitement. Everything ...

    Dealer Response

    Thank you Scott for your feedback. We strive to provide the best vehicle purchasing process possible. We look forward to seeing you in our Service...


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    Our experience was awesome. First new vehicle in over 20 years. The entire staff was extremely helpful. They shared in our excitement. Everything that was promised was delivered. Great people!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Scott for your feedback. We strive to provide the best vehicle purchasing process possible. We look forward to seeing you in our Service Center for your routine maintenance and thank you for your business.


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  • 2017 F150 Lariat

    Contacted Matt through the Web after researching the vehicle online. Matt promptly replied. Visited the store the next day and bought the vehicle.

    Dealer Response

    Thank you Jeff for your feedback. We do our best to make the vehicle purchasing process as easy and hassle free as possible. We look forward to se...


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    Contacted Matt through the Web after researching the vehicle online. Matt promptly replied. Visited the store the next day and bought the vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Jeff for your feedback. We do our best to make the vehicle purchasing process as easy and hassle free as possible. We look forward to seeing you in our Service Center for your routine maintenance and thank you for your business.


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  • Used Vehicle

    I contacted the dealership through their web site about a vehicle they had listed. Matt Wilson sent me several pictures. Gave me a great visual wi...

    Dealer Response

    Thank you Dan for your review. Matt and Nikki always go the extra mile to ensure their clients have the easiest experience possible. We look forwa...


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    I contacted the dealership through their web site about a vehicle they had listed. Matt Wilson sent me several pictures. Gave me a great visual without needing to leave the house. Based on that I wanted a closer look. I went in and met Matt, test drove it, and bought it. The whole process was simple. Matt was very helpful and nice to work with. I had met Nikki in the business office on a prior purchase. She also was very nice, honest, and professional. Great experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Dan for your review. Matt and Nikki always go the extra mile to ensure their clients have the easiest experience possible. We look forward to seeing you in our Service Center for your routine maintenance and thank you for your business.


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