Mercedes-Benz of Fort Mitchell

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

5.0
191 lifetime reviews.
  • Great Service with Ken Campbell

    I had an opportunity to work with Ken Campbell at this dealership. Ken was very responsive and personalized every interaction. I traveled for th...


    Show Full Review

    I had an opportunity to work with Ken Campbell at this dealership. Ken was very responsive and personalized every interaction. I traveled for the purchase, but he ensured that everything was well taken care of. Ken's service and attention was worthy of the five-star rating and I love my new GLC. I would definitely recommend working with him for a quality service experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Christopher Davis

    Had a terrific experience with Frank Winstel. Frank walked us through every step of the process, and my wife and I could not be happier with the ...


    Show Full Review

    Had a terrific experience with Frank Winstel. Frank walked us through every step of the process, and my wife and I could not be happier with the results. Thanks, Frank, for your help and professionalism!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Best buying experience I've had!

    Working with Ken Campbell was great. He was awesome. Very helpful and went above and beyond to help me purchase my Cla250. My wife couldn't be hap...


    Show Full Review

    Working with Ken Campbell was great. He was awesome. Very helpful and went above and beyond to help me purchase my Cla250. My wife couldn't be happier with our purchase and loves the free car wash! Will definitely go back when we are ready for another car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great service from Ken Cambell

    Ken was an excellent sales person. Very nice and professional.


    Show Full Review

    Ken was an excellent sales person. Very nice and professional.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Able to locate new 4x4 Sprinter

    "Sprinter Dan" was very helpful to us. He was able to get us a new 4x4 Sprinter at a fair price.


    Show Full Review

    "Sprinter Dan" was very helpful to us. He was able to get us a new 4x4 Sprinter at a fair price.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent Service

    Thanks to Frank Winstel and the entire team at Mercedes Benz of Fort Mitchell for an excellent car buying experience. Frank handled the transacti...


    Show Full Review

    Thanks to Frank Winstel and the entire team at Mercedes Benz of Fort Mitchell for an excellent car buying experience. Frank handled the transaction with great elegance; I am very pleased to have had the opportunity to do business with him. I look forward to many positive interactions as I learn more about the car and have occasion to stop in for a variety of reasons. Greatly appreciative for the time he took with me, and his kind interactions with my wife Loretta. I'll be in to say 'hi' from time to time. The total experience was exceptional! Frank's team performed expertly. We moved efficiently though the stages of test-driving, deal making, financing, and finally, the same-day delivery. First, when I entered the dealership, Madison greeted me so professionally and promptly. What I know for sure is that the first person we meet when we enter a new location, be it a job interview, a sporting event, a performance, a car dealership, a restaurant, whatever...that person makes a big impression and tells a lot about the character of the organization. She represents this organization quite well. Sales Manager Paul Kohlman made me feel welcomed as well. I am glad to have been able to interact with him during this visit. If "the speed of the leader is the speed of the pack", then Paul must be a very good leader. Finally, finance manager Pat, made the leasing experience so easy and so transparent. He's a real pro. It all went so smoothly and was quite time efficient. I am certain I'll be back, and look forward to stopping in to say 'hi'. And at some point we'll do it all over again! In 3 years! Many thanks to Frank and team for putting me in perhaps the finest car I have owned to date, that is, life to date!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • World class service

    Great experience from MB of Fort Mitchell. We went in to look at a used SUV, and ended up buying a used ML350 and a new E300 from them, and traded...


    Show Full Review

    Great experience from MB of Fort Mitchell. We went in to look at a used SUV, and ended up buying a used ML350 and a new E300 from them, and traded in 2 cards as well. My salesman, TJ, was always on point communicating via phone, email, or text depending on what my work schedule allowed. They stayed almost 2 hours past closing one night to get a deal done. TJ even went out of his way to deliver one of the cars to my house after keeping it overnight to buff out a scratch. World class service and their staff really go out of their way to put the customer first.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Very happy

    I am not a big review guy at all. I had to take time to do one for this place. First the sales guy I had was awesome. He went out of his way to re...


    Show Full Review

    I am not a big review guy at all. I had to take time to do one for this place. First the sales guy I had was awesome. He went out of his way to really help me. Him name is T.J he really went over and beyond to help me. He sat and explained everything to me. Went over 2 different cars with me 1 at a time and told me the difference. I was a nervous wreck thinking we would make the wrong choice. Well we did choose a car and after 3 days we went back and got the other car. T.J was amazing all the way through. If you are looking for a used or new car. All I would say is stop in and ask for T.J. he was 100% honest and most importantly he is up front and will do anything to help you and go out of his way to make sure your happy. 100% a great guy

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • TJ Yeager - Great Buying Expereince

    My husband and I recently spent a Saturday at MBFM shopping for a new vehicle. While we thought we had our minds made up on the model we planned ...


    Show Full Review

    My husband and I recently spent a Saturday at MBFM shopping for a new vehicle. While we thought we had our minds made up on the model we planned to purchase, TJ spent the time to help us investigate other models which could fit our needs. His professionalism, and that of everyone involved, was great. The staff spent time answering all of our questions so that there were no surprises. Although we have used MBFM for service in the past, this was our first buying experience with them and it was great!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Review - Mercedes Benz of Fort Mitchell

    I have been a service client of MBFM for a few years after switching from another local MB dealership. The client services provided by MBFM are tr...


    Show Full Review

    I have been a service client of MBFM for a few years after switching from another local MB dealership. The client services provided by MBFM are truly first class. Recently, I wanted to buy a new car from MBFM but I didn't want to spend a lot of time and hassle on the process. My longtime Service Consultant, Mike Ronnebaum, took care of me, settled the terms of the contract and, working together with Ken Campbell, closed the deal. I can't say enough good things about MIke, Ken and the overall experience. It was fast, easy and required a minimal amount of time on my part.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review