Mercedes-Benz of Fort Mitchell

Reviews

Average Ratings

4.9
240 lifetime reviews.
  • Great Service with Ken Campbell

    I had an opportunity to work with Ken Campbell at this dealership. Ken was very responsive and personalized every interaction. I traveled for th...


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    I had an opportunity to work with Ken Campbell at this dealership. Ken was very responsive and personalized every interaction. I traveled for the purchase, but he ensured that everything was well taken care of. Ken's service and attention was worthy of the five-star rating and I love my new GLC. I would definitely recommend working with him for a quality service experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service!

    I wanted to buy a car long distance for my Dad (I live in CA and he lives in Ohio). Nate Lenhoff and his managers made it simple and even helped u...


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    I wanted to buy a car long distance for my Dad (I live in CA and he lives in Ohio). Nate Lenhoff and his managers made it simple and even helped us to surprise my Dad. The customer service was outstanding and the transaction was painless. Nate even drove up to get my fathers signature on some documents to save him the trip. My Dad loves his car. Great job!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Wonderful buying experience

    I had a very good buying experience with Mercedes-Benz of Fort Mitchell and in particular with my salesperson Nate Lenhoff. After getting nowhere ...


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    I had a very good buying experience with Mercedes-Benz of Fort Mitchell and in particular with my salesperson Nate Lenhoff. After getting nowhere with my local MB dealer I called MB of Fort Mitchell (an hour drive from me) and was lucky enough to get Nate. He answered all of my questions about the SLC300 vs SLC43 and sounded like someone I wanted to do business with. We setup an appointment for the next day to go over the car. Nate arranged a couple of test drives, went over the car in great detail and then we sat down to "talk." My buying experience was very professional without all of the usual drama associated with buying a car. In a short period of time we arrived at a fair deal on the car and on my trade-in. The dealership had to locate the car and Nate stayed in communication with me until it arrived. He maintained ownership of our relationship until delivery and has stayed in touch with me after to assure my satisfaction. I would highly recommend both the dealership, and Nate Lenhoff to anyone considering a Mercedes.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Outstanding Service from Kyle Wavra

    I recently purchased a pre-owned vehicle from Mercedes-Benz of Fort Mitchell. The customer service provided to me by Kyle Wavra was outstanding an...


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    I recently purchased a pre-owned vehicle from Mercedes-Benz of Fort Mitchell. The customer service provided to me by Kyle Wavra was outstanding and definitely 5-star. The entire process was smooth and efficient. Kyle even contacted the previous owner of the vehicle in order to obtain another set of keys for me. I could not have been more satisfied and I look forward to further business with this dealer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Mercedes Class Act

    Reached out to this dealership and they were VERY professional and quick to respond. Ultimately didn't purchase a vehicle from this dealership, b...


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    Reached out to this dealership and they were VERY professional and quick to respond. Ultimately didn't purchase a vehicle from this dealership, but would strongly consider using them in the future. Great interaction and very professional.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Ken Campbell - THE CAR GUY!

    Ken Campbell was awesome in researching and finding the SUV to meet my needs. He was relentless in his research and keeping me updated during thi...


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    Ken Campbell was awesome in researching and finding the SUV to meet my needs. He was relentless in his research and keeping me updated during this great experience. Also, the follow up, after the purchase of a GL450, was greatly appreciated. If you are considering purchasing or leasing a vehicle KEN CAMPBELL is your man!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Frank Winstel Customer Service

    Frank Winstel was the most helpful when picking out my new car. No other sales person would stay after hours just to make sure someone could test ...


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    Frank Winstel was the most helpful when picking out my new car. No other sales person would stay after hours just to make sure someone could test drive a car and be satisfied with their purchase. I would 10/10 recommend him to anyone looking for a new Mercedes, the best of the best no doubt.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Review of our experience with Frank H. Winstel Jr.

    Review of our experience with Frank Winstel Jr. is a 10 on a scale of 1-10. We were working with three Mercedes dealers, two in Indiana and Fort ...


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    Review of our experience with Frank Winstel Jr. is a 10 on a scale of 1-10. We were working with three Mercedes dealers, two in Indiana and Fort Mitchell, Ky. I am retired from the sales industry and trade cars often. I know how to read people. We find Frank above reproach. He dresses, looks, and conducts business in a professional way. He was the only sales person we saw wearing a suit. We noticed the respect other employees have for him, both those above and below. What might be most impressive, is how promptly Frank responded to a tire issue as well as questions we had after the sale. Very impressive. We live in Indiana and left two local dealerships to drive to Ky. So glad we did.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bought a E550

    Best car buying experience I have ever had. I have had a couple of Mercedes in other regions and this dealership has been the one with the best se...


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    Best car buying experience I have ever had. I have had a couple of Mercedes in other regions and this dealership has been the one with the best service. Big thanks to Ken Campbell for his help and guidance through the process!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Ken Campbell !!!

    Ken Campbell is the bomb.com ! Very happy ! Excellent service !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


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    Ken Campbell is the bomb.com ! Very happy ! Excellent service !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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