Alfa Romeo Fiat of Albuquerque

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
6 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    April 11, 2019

    We had our car which would not start towed to this dealership for repair as our key fob would not start the car. It was diagnosed as a failed key fob... module after the technician attempting to reprogram our key and couldn't. Six weeks later after waiting for a month and a half for Fiat to supply the module and key we receive a phone call telling us that they could not program the new key because the battery was dead! They charged us over $900.00 for a new module and key, made us wait six weeks, and then the technician realized that the car wouldn't start because our battery was dead!!! Instead of an apology they wanted more money to replace the battery. We then received another call saying that the car started after they replaced the battery. Over $900 and six weeks without our car to find out that we had a dead battery!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    June 23, 2018

    If you in the market for a car dont bother if they cant even be respectful over the phone imagine how youll be treated in person.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 20, 2017

    Great dealership they contacted me right away with a nice email and the process of getting a car has been easy ever since..

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 12, 2015

    AWESOME CUSTOMER SERVICE THANK YOU TIM,RON,NATE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 8, 2014

    So there I was, needing a car, but I had horrible credit! I tried three other dealers and was ready to give up. I decided to try Fiat of Albuquerque (I... also wanted a cool economy car, so this made sense). My salesperson(Sammy) was awesome. He made me feel comfortable. I told him I had bad credit and his response was, "We will fix that for you". I was skeptical but filled out the credit application anyway. About ten minutes clicked by(felt like forever) and he returned with a smile and told me I was approved! Thank you Fiat of Albuquerque - you made it happen for me!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    December 9, 2013

    Although my credit isn't the best I was approved for a vehicle by them which was surprising though Ive been turned down twice before at two different dealers... prior. They were friendly and nice but once I got approved it got weird .. it was late and I had to leave but they wouldn't let me leave until I finished all the paper work . Luckily I was able to leave without filling out or finalizing anything . I felt pushed into a deal that didn't feel right for me so I did cancel my purchase the next day . They are nice but for me I just felt overwhelmed and needed time to think about it and they wanted me to go home with the vehicle even before I finalized the paper work. Weird to me but maybe they were hoping Id fall in love with the vehicle if I took it home and not think to cancel or walk away.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?