Baumann Chevrolet Genoa

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 7, 2018

    Brian was great and made the process very easy. I would highly recommend.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything ad...ditional we can do for you.

  • 5.0 out of 5
    March 8, 2018

    Genoa Chevy staff are always polite, respectful and knowledgeable.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Baumann Chevrolet Genoa and we hope to see you a...gain.

  • 1.0 out of 5
    October 6, 2017

    My daughter was stranded over an hour away from home and had car towed to this facility for repair. Service men were very friendly and kept me informed... daily on repairs. After a stressful week of various repairs, we were called and told car was fixed and ready to be picked up. After taking off work early and making the drive to pick up the car, we didn't even make it out of the parking lot. Unfortunately I don't even think it was test drove after the repairs before they called us to pick up. Being a single mother with limited funds, I gladly paid the price for the repairs and was very appreciative of them helping us out just to find out it wouldn't even make it out of the parking lot before breaking down again. I'm not upset for paying what I had to for them fixing it, but more disappointed that I was told it was fixed, took off work early and made the drive to pick it up when it wasn't completely fixed. Now I have to go without a car another few days and will have to make the drive down again and take off work early again and hesitate whether it is truly fixed. I'm just glad it broke down on their lot and not on the turnpike while my daughter was driving it alone. Please guys, make sure u test drive after serious repairs. You're kindness over the phone only goes do far. Especially knowing my young daughter could have been stranded in the middle of no where because it wasn't test drove. I hope i can update this review with positive results after the car is back in my possession.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for this feedback. We absolutely strive to provide our customers with an efficient and professional experience, so we are disappointed to se...e that yours was not up to par.

  • 5.0 out of 5
    November 16, 2016

    This is my second purchase now from Bauman, both of them from Mike. He continues to provide extraordinary customer service and goes out of his way to ensure... you are getting the vehicle that you will love. I recommend him to everyone looking to make a vehicle purchase.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 7, 2014

    Everything was amazing. Staff was very helpful and made sure we were updated on what was going on. Things went quick and we didn't have to spend all day... there. I was shown all the cool gismos and gadgets before I drove off the lot!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    Mr.
    July 28, 2014

    Dennis was a great salesman!! Need more like him!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 21, 2014

    Would like to thank Dean for making my Equinox purchase pleasant.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 3, 2014

    As a first time customer with this dealership I was happy over all. Salesman was on the ball and made a deal happen.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 12, 2014

    This is the second car that I have purchased from Dennis Healy. He was not pushy like I have experienced at some other dealerships. He was very helpful,... personable and made our experience enjoyable. If I have a need in the future for another purchase, I will be sure to visit Dennis.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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