Ed Koehn Ford Experience
I worked with Michael Ruff to lease this car. We sent lots of emails back and forth to get the lease where I was hoping to get it. Michael was/is great to work with- knowledgeable of the product, informed, patient, understanding and wanting to make sure I was happy with everything. This was a good experience. I also talked with the owner-Ed- who I have known for quite awhile. Michael also took me around to all the different departments and introduced me to the staff.
Great place to buy a car from
There was no issue when buying or new car. Everything was easy and smooth with no hiccups or anything! Will certainly shop again.
First-rate dealership experience
I recently purchased a used 2017 Lincoln MKZ from Ed Koehn after extensive research and shopping for the vehicle I wanted. I have been a loyal Ford customer at a different dealership in mid-Michigan for over 30 years but my regular dealer doesn't typically handle Lincoln's and had not been able to find my "dream" vehicle and suggested I try through another dealership. I tracked down almost exactly the vehicle I wanted at Ed Koehn in Greenville and contacted them. From the first contact, with salesman Mike Ruff, I was impressed with their professionalism, friendly manner, and great customer service.
Matt B, was excellent to work with during the buying process. ED KOEHN dealership was excellent as always.
Love the peeps at Ed Koehn Ford!!!
Always friendly and courteous. Excellent service.
Dead rodents in heat vents.
Glad I was encouraged to contact my insurance agent as this was an expensive repair including taking the dash off to replace parts the mice chewed through.
No making it right
Didn?t live up to the word of the sales manager, that Ed Koehler Ford would make it right.
I can depend on Ed Koehn Ford to give me the best deal when buying a car and the most dependable service for maintenance. That is extremely important to me for my safety and for my budget.
Air Conditioner malfunction
My air conditioner malfunctions and they couldn't find anything wrong. It's like a damper shuts so no air comes out of the vents. The fan is still running but no air comes out of the vents. So I guess it will continue to malfunction until it throws a code so they can fix it.
Great inventory, sales assistance, and fair price. Great experience. You