East & West Coast Auto

3.8 out of 5 3.8

Reviews

3.8 out of 5 3.8
10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    December 23, 2018

    They offered a decent selection of budget friendly cars, the staff are all pleasant and shopping involved no hassle and no pressure . CarFax reports were... in the vehicles, didn't have to ask for them and Steve (the paperwork and finance guy) is a pleasure to work with. I'm going to enjoy my gently used Honda CRV and I will definitely be back when I am in the market again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    September 19, 2018

    I'm a single parent on a limited income and less than desirable credit. So buying a car can be a very tricky thing for me to do and if I were to accidentally... buy a lemon it would be devastating for my kids and I. I've purchased 2 cars over the past year from Steve and his crew and in both instances I felt that I received the better end of the deal. Steve was even able to get me financed on this last car. Something I didn't think was possible. Steve and his crew are honest and upfront with his clients and I truly feel they had my family's best interests at hand. I frankly don't see looking elsewhere when purchasing an auto. Thanks Steve.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    June 3, 2018

    **BEWARE- Dishonest business practices** We just recently purchased a vehicle from East and West Coast Auto and worked with Dale through the process.... During negotiations, he gave us a piece of paper that basically broke down how they came up with the sticker price of the car, including an itemized list of "equipment" and how much each of those features added to the asking price. We obviously starting negotiations from there, based on the information the dealership provided, assuming it was accurate. Only after driving the car off the lot and to the coast for the weekend did we realize that multiple features on that list were NOT actually part of the car, artificially raising the starting price by hundreds of dollars. I find this totally unethical. When I brought this to Dale's attention later, he got offended about me using the word "dishonest", which is interesting considering I literally have a paper hardcopy of their documented dishonesty that I can hold in my hand.... Anyway, be very cautious if you choose to go to this business. We will certainly not be doing so again.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 16, 2018

    This is the best car place to come they are so nice Steve you go above and beyond any one I ever know about a car salesman you guys are the best thanks... for everything

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    October 20, 2014

    They sold me a car stating that it was the Alternator and that the car needed tires and it would be good to go. They went so far as to have their mechanic... come out to confirm it was the alternator. They reduced the cars amount based on that. When I get the car home the head lights do not work, the drivers side window does not work and later we find out the panel has to be replaced and the alarm goes off if you even look at the car. They had to know about the alarm and the window no matter what cause you can't miss it if you have the car for five minutes. I called when I dicovered the issue was not with the alternator as they told me but with the transmission, they said because of the time one month that they are no longer responsible... Even indicated that I might have caused the problem after I left the lot. Then slapped me in the face by offering 300.00 to go towards the repair that is going to be in the thousands. This company has shown its business standards and how they care and standby their cars and their mechanics mistakes.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    October 23, 2013

    I just bought a used BMW from these guys & it was quick & painless. I would recommend East & West Coast Auto to anyone looking for a good deal on a used... car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 21, 2013

    I've purchased two cars from East & West Coast Auto. Both experiences were very positive. The salesman was very helpful without being pushy! When I picked... up my car it was clean and ready to go! I will definitely purchase my next car from East & West Coast Auto!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 21, 2013

    I had a pleasant experience at East & West Coast Auto while looking for a mid sized used SUV. I found my salesman to be very familiar with the cars on... the lot and he was also extremely professional by not pressuring me into one particular vehicle. My visit ended with me purchasing a vehicle that I love! Thank you!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    October 21, 2013

    Definitely the best lot I've visited for used cars, the people were polite, and very helpful.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 21, 2013

    I have bought multiple used cars from East & West Coast Auto. Great Prices, and Great Customer Service. I recommend contacting these guys if your looking... to finance a used car or truck.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?