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Thank you Ernest for the kind words!
Had an appointment, but it took 6 hours before they called saying oil change had been done. All day. Too late to pick up car that day. When I went in the... morning, it tookway too long for them to get my car to me. We are new to area, looking for a reliable dealership. This does not appear to be the one.
Hello Bill, I am very sorry to hear about our delay in completing your work. Clearly that should not happen, can you please contact me so I can try to... make up for this? John Addison General Manager email@example.com
I have already recommended to a colleague. My sales contact was the credit union representative and he provided me a cost for the car I wanted which was... significantly lower than the other dealership (that I almost bought from). He was VERY nice, very informative, tried to make me comfortable (kind of a long wait for titling - you need more magazines for people who are waiting!!). Went through the car features, helped us sync phones, reviewed the CUE features, etc. Overall, a very positive experience.
Thank you BJ for the kind words! We are thrilled that you had such a wonderful car buying experience here with us and look forward to your next visit!
I enjoy my service visit with this dealership every time. They have great customer service and fast service. The location is very convenient for my visit... as well. I recommend to any Cadillac owner.
Thank you Lakayla! We look forward to providing you with another great service experience!
I had a Vogue tire warranty and needed to replace one of my tires, because it could not be repaired. I received 5 STAR SERVICE from the call center, repair... service representative, and shuttle service driver. Thank you David Taylor Cadillac dealership!!! You are the BEST!!!!
Thank you for reviewing us, we are glad to hear we got you another Vogue tyre with great service too!
Salesperson was very unprofessional and the dealership charges extra for warranties on Certified Pre-Owned Cadillacs. This is in stark contrast to many,... if not most, of the other Cadillac dealerships that include the warranty with their certified cadillacs. This equates to thousands of dollars difference. Also, the Cadillac I drove was dirty, shook at 60 mph, and was definitely not up to certified standards. I did not buy from this dealership, and I never would. Steer clear of this dealership.
Todd, I am sorry to hear that this happened when you were shopping for a CPO Cadillac. I am the new General Manager and I am addressing your concerns ...as you read this. Thank you for your feedback and if I can ever personally assist you, please contact me. John Addison General Manager firstname.lastname@example.org
I drove a 12 hour round trip to purchase a vehicle from David taylor because they offered me a deal I couldn’t refuse and their service was superb! Make... sure to ask for Mike or Clay they were both awesome. If I ever buy again I will be going back to David Taylor.
Thank you for making the long journey to do business with us, we sincerely appreciate it!
Ramon was very helpful and quick !!!! So is Jesse when it came for changing my tires . Thank you DAVID TAYLOR TEAM !!!! Gave me a loaner and worked around... my schedule .
Thank you for your kind words for Ramon, we appreciate your business!
Got a oil change was in and out didn’t have to wait that long
Monique, thank you for reviewing us! We appreciate your business!
The service visit at David Taylor Cadillac was extremely productive. My vehicle was serviced in a timely manner. My service consultant was courteous and... professional. I would definitely recommend David Taylor Cadillac to my friends and family.
Thank you Willie for the kind words! We thank you for your business and look forward to your next visit!