Faulkner Cadillac

(4.7) 82 reviews

Dealer on Cars.com since October 2013

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 5:00 PM
Service 8:00 AM - 3:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed

Reviews

4.7
82 lifetime reviews.
  • Very timely and cordial in their communications

    Very timely and friendly communications via email, which was necessary since I am located in another state and not close to the dealer. I did not end ...up getting out to the dealer to purchase the vehicle. but they were good in their interactions via email. They followed-up without being asked. Based on the other reviews here, I can see they should be pleasant to deal with.

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Came for a repair ended up buying a new car

    My 12 year-old car was making an unusual whistling noise when people were seated in the back which I suspected was emanating from the rear differentia...l. It was time to move on. The salesman was very low key and made the purchasing process easy.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the feedback. We strive to provide excellent service to our customers at Faulkner Cadillac Mechanicsburg and are glad you had a good purcha...sing experience at our location. If there's anything else we can do for you, please give us a call!


  • Buying

    While the staff and sales experience were fine I do believe that a little modification is needed to the sales pitch for other products. It came to t...he point that I became a little annoyed with the stories and I just wanted to get out of your sales room and drive away in my new car.

    Customer Service
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

Service Reviews

4.7

61 lifetime reviews of the Service Department.

  • Came for a repair ended up buying a new car

    My 12 year-old car was making an unusual whistling noise when people were seated in the back which I suspected was emanating from the rear differentia...l. It was time to move on. The salesman was very low key and made the purchasing process easy.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the feedback. We strive to provide excellent service to our customers at Faulkner Cadillac Mechanicsburg and are glad you had a good purcha...sing experience at our location. If there's anything else we can do for you, please give us a call!


  • Great service

    Very happy with overall service , the facility is exceptionally clean, friendly service manager

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Pricing
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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since October 2013

The fantastic staff at Faulkner Cadillac Mechanicsburg is ready to assist you in finding the right new or used vehicle for you and your family. No matter what you're looking for, we're sure to have it. We've been serving the counties of Cumberland and Dauphin for years, and we know our market very well. Come by or give us a call today and let Faulkner Cadillac Mechanicsburg in Harrisburg find you the vehicle of your dreams.

"To Be Sure!"
Faulkner Cadillac
6726 Carlisle Pike Mechanicsburg, PA 17050
New (877) 217-0012
Used (888) 512-2820
Service (888) 641-6846
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