Reviews

Average Ratings

4.9
82 lifetime reviews.
  • Very timely and cordial in their communications

    Very timely and friendly communications via email, which was necessary since I am located in another state and not close to the dealer. I did not ...


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    Very timely and friendly communications via email, which was necessary since I am located in another state and not close to the dealer. I did not end up getting out to the dealer to purchase the vehicle. but they were good in their interactions via email. They followed-up without being asked. Based on the other reviews here, I can see they should be pleasant to deal with.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Came for a repair ended up buying a new car

    My 12 year-old car was making an unusual whistling noise when people were seated in the back which I suspected was emanating from the rear differe...

    Dealer Response

    Thanks for the feedback. We strive to provide excellent service to our customers at Faulkner Cadillac Mechanicsburg and are glad you had a good pu...


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    My 12 year-old car was making an unusual whistling noise when people were seated in the back which I suspected was emanating from the rear differential. It was time to move on. The salesman was very low key and made the purchasing process easy.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the feedback. We strive to provide excellent service to our customers at Faulkner Cadillac Mechanicsburg and are glad you had a good purchasing experience at our location. If there's anything else we can do for you, please give us a call!


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  • Buying

    While the staff and sales experience were fine I do believe that a little modification is needed to the sales pitch for other products. It came ...


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    While the staff and sales experience were fine I do believe that a little modification is needed to the sales pitch for other products. It came to the point that I became a little annoyed with the stories and I just wanted to get out of your sales room and drive away in my new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service

    Very happy with overall service , the facility is exceptionally clean, friendly service manager


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    Very happy with overall service , the facility is exceptionally clean, friendly service manager

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Brand new facility, very friendly staff.

    We have purchased vehicles from Faulkner Cadillac in Mechanicsburg, PA before and will continue to do so. Rick Fasick does an excellent job doing...


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    We have purchased vehicles from Faulkner Cadillac in Mechanicsburg, PA before and will continue to do so. Rick Fasick does an excellent job doing whatever he can to satisfy the consumer, before and after the sale. Everyone at this dealership is very friendly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service!

    They fixed both of my recall issues in a timely manner. I am very happy with the service.


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    They fixed both of my recall issues in a timely manner. I am very happy with the service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Faulkner

    Very Pleasant. Knowledgeable staff. Competitive pricing.


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    Very Pleasant. Knowledgeable staff. Competitive pricing.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Beautiful new dealership building

    It is always a true pleasant experience dealing with Faulkner Cadillac especially with Rick Fasick


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    It is always a true pleasant experience dealing with Faulkner Cadillac especially with Rick Fasick

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Ron was excellent

    Ron was fabulous to work with. He went above and beyond even on his day off!


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    Ron was fabulous to work with. He went above and beyond even on his day off!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Services.

    Faulkner is a great dealership. I put a message on Facebook. My car looks beautiful and having someone come to the house and take it to the de...


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    Faulkner is a great dealership. I put a message on Facebook. My car looks beautiful and having someone come to the house and take it to the dealership was wonderful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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