Stateline Alfa Romeo Maserati

Reviews

4.4
(68 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

The service department is outstanding.

The service department is outstanding. Roger is always very informative about all repairs! I would highly recommend the alpha Romeo service department.

4.0

Not able to get to my car until 2 days.

Not able to get to my car until 2 days. But they did have the tire in stock

5.0

Superb level of service provided by Roger Samuel.

Superb level of service provided by Roger Samuel. He showed his sincere care and was extremely helpful in solving my service issue.

5.0

Good service, good people.

Good service, good people. Place look clean. Explain to me the process and keep me informed of vehicle status.

1.0

Again, a disappointing time at state line Alfa Romeo in...

Again, a disappointing time at state line Alfa Romeo in fort mill sc. I called to get oil changed and had to wait 3 weeks to get in …no problem Covid excuse given. I said I’ll wait til you’re in shape. After 3 weeks , I go in. They can’t accommodate me (again) spoke to new general manager..he’s from Ohio (who cares, really.) I transferred from MD. Like my other alfa…I’ll go to charlotte alfa…where they understand customer service. Thumbs down to Alfa for giving this jeep dealer this franchise . Jeffrey Lustig

Consumer response

Based on my above experience are you just incapable of following thru with proper service?

5.0

I had car trouble 2 hours from home. Thoreau Samuel, Svc...

I had car trouble 2 hours from home. Thoreau Samuel, Svc Mgr, and the Stateline team took care of me as if I was a regular customer. The customer care experience was superior. So good, I would consider traveling 2 hours to make my next new car purchase from Stateline!

5.0

Great Service Advisor

Roger has a great measure of the process while my Alfa Romeos are being serviced. You always know the who, when, where, especially with Roger overseeing the process. Great visit once again Roger on the Alfa Romeo service team!

5.0

Scheduled maintenance

Great service for my Alfa Romeo Stelvio by my service advisor, Roger Samuel. He kept me posted on the progress of my scheduled maintenance and advised me as soon as my vehicle was finished and ready for pickup.

5.0

Quick, honest and efficient. Roger always goes the extra...

Quick, honest and efficient. Roger always goes the extra mile to make sure my car is right the first time

5.0

Great service for my Alfa Romeo Stelvio.…prompt service...

Great service for my Alfa Romeo Stelvio.…prompt service and knowledgeable associates…a great experience.

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