Suburban Alfa Romeo FIAT of Ann Arbor

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Reviews

Average Ratings

5.0
43 lifetime reviews. Includes reviews of Suburban Alfa Romeo FIAT of Ann Arbor from DealerRater.com
  • Great buying experience for muy 2017 Alfa Romeo Giulia Ti
    May 7, 2017

    John worked hard to find the right car for me and made an exception to get the car delivered to me later in the day on a Wednesday. What a great ...


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    John worked hard to find the right car for me and made an exception to get the car delivered to me later in the day on a Wednesday. What a great place to hang out if you are a "Car Guy" (or Gal).

    Does recommend this dealer

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  • Review of Suburban Alfa Romeo in Ann Arbor

    I picked up my new 2017 Alfa Romeo Guilia TI AWD yesterday at Suburban Alfa Romeo in Ann Arbor and was very pleased at the delivery process and co...

    Dealer Response

    Donald, thanks for the incredible feedback! We are so glad to hear that John, LJ, and Rick were able to assist you in picking out the perfect 2017...


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    I picked up my new 2017 Alfa Romeo Guilia TI AWD yesterday at Suburban Alfa Romeo in Ann Arbor and was very pleased at the delivery process and courtesy from John Selina the General Sales Mgr. Also LJ for the review of the options and functions. Rick Wresche for his gift on the first new Alfa Romeo sale by him. The car is even more awesome than I thought when I saw it at the Auto Show. John was kind enough to drive our Jeep home because my wife was unable to drive that day.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Donald, thanks for the incredible feedback! We are so glad to hear that John, LJ, and Rick were able to assist you in picking out the perfect 2017 Alfa Romeo Guilia TI AWD. We hope to serve you again for all of your vehicle-related needs!


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  • Best service at the lowest cost

    A rather small family type dealer located near Ann Arbor that knows Italian cars. They offered the Abarth at the lowest out the door price of any...

    Dealer Response

    Daniel, thanks for the feedback! We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you ...


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    A rather small family type dealer located near Ann Arbor that knows Italian cars. They offered the Abarth at the lowest out the door price of any dealer within a 500 mile radius of me. Completely satisfied all all respects.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Daniel, thanks for the feedback! We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you again in the future!


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  • Fiat 500 convertible

    Both John and LJ could not have done more to make buying a car easy and pleasurable and we are delighted with our new Fiat

    Dealer Response

    Bonnie, congratulations on the new Fiat 500 Convertible! It's great to hear that John and LJ provided you with an excellent transaction process fo...


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    Both John and LJ could not have done more to make buying a car easy and pleasurable and we are delighted with our new Fiat

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bonnie, congratulations on the new Fiat 500 Convertible! It's great to hear that John and LJ provided you with an excellent transaction process for your vehicle. We hope to work with you again!


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  • Superb service!

    Super excellent service and care.They give you options, and good advice was also given!

    Dealer Response

    Luis, thanks for the positive review! We hope to serve you again in the future!


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    Super excellent service and care.They give you options, and good advice was also given!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Luis, thanks for the positive review! We hope to serve you again in the future!


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  • Suburban Collection FIAT

    Scott helped me surprise my wife with a new car...he was great!


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    Scott helped me surprise my wife with a new car...he was great!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Outstanding Experience
    May 27, 2016

    We had a great experience recently with Suburban Chrysler Fiat in Ann Arbor, during our acquisition of a new Fiat 500X POP vehicle. Our sales pers...

    Suburban Alfa Romeo and FIAT

    Thank you for your incredible feedback! You have no idea how good it is to hear that Rick could provide you with the best experience and customer ...


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    We had a great experience recently with Suburban Chrysler Fiat in Ann Arbor, during our acquisition of a new Fiat 500X POP vehicle. Our sales person, Rick Wresche, was outstanding. He was patient, ifnormative, and went out of his way to help us. With his well-timed humor, he made the buying experience memorable.Rick Wresche and the service department staff at Suburban are what clinched the deal for us. We couldn't have asked for better!.

    Does recommend this dealer
    Suburban Alfa Romeo and FIAT

    Thank you for your incredible feedback! You have no idea how good it is to hear that Rick could provide you with the best experience and customer service! We strive to make sure the customer is satisfied in every way and we are so pleased that you have been. We hope to work with you again soon, and enjoy your new Fiat 500X Pop!


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  • Doug E. Fresh (Doug Chitren) & Tall Paul Made The Day!
    April 27, 2016

    Went in to purchase a new Fiat 500. The transaction started a little rocky with my first salesperson, but the General Manager stepped in and sent ...

    Suburban Alfa Romeo and FIAT

    Thank you for your incredible feedback! It is great to hear that Doug could provide you with the best experience and customer service! We strive t...


    Show Full Review

    Went in to purchase a new Fiat 500. The transaction started a little rocky with my first salesperson, but the General Manager stepped in and sent me over to Doug Chitren. Doug has such a great demeanor, and genuinely doesn't come across as the "typical" car salesman. It was truly a pleasure dealing with Doug. Thanks to the General Manager, I got the deal I wanted (and I was firm on my price). Furthermore, Tall Paul from finance stepped in a got me an interest rate that was 2.25 below my pre-approval that was offer through my bank... that is some significant savings! Once the paperwork was done, my new Fiat 500 was detailed, full of gas, and ready for the trip home. All in all, it was a very good car buying experience. Do yourself a favor and ask for Doug... he's the man!

    Does recommend this dealer
    Suburban Alfa Romeo and FIAT

    Thank you for your incredible feedback! It is great to hear that Doug could provide you with the best experience and customer service! We strive to make sure the customer is satisfied in every way and we are so pleased that you have been. We hope to work with you again in the future, and enjoy your new Fiat 500!


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  • "Doug E. Fresh (Doug Chitren) Made The Day!

    Went in to purchase a new Fiat 500. The transaction started a little rocky with my first salesperson, but the General Manager stepped in and sent ...

    Dealer Response

    Thank you for your incredible feedback! It is great to hear that Doug could provide you with the best experience and customer service! We strive t...


    Show Full Review

    Went in to purchase a new Fiat 500. The transaction started a little rocky with my first salesperson, but the General Manager stepped in and sent me over to Doug Chitren. Doug has such a great demeanor, and genuinely doesn't come across as the "typical" car salesman. It was truly a pleasure dealing with Doug. Thanks to the General Manager, I got the deal I wanted (and I was firm on my price). Furthermore, Tall Paul from finance stepped in a got me an interest rate that was 2.25 below my pre-approval that was offer through my bank... that is some significant savings! Once the paperwork was done, my new Fiat 500 was detailed, full of gas, and ready for the trip home. All in all, it was a very good car buying experience. Do yourself a favor and ask for Doug... he's the man!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your incredible feedback! It is great to hear that Doug could provide you with the best experience and customer service! We strive to make sure the customer is satisfied in every way and we are so pleased that you have been. We hope to work with you again in the future, and enjoy your new Fiat 500!


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  • A new customer for life!

    I stopped by Suburban Alfa Romeo of Ann Arbor on a whim to see the new 2016 4Cs in person. I was pleasantly greeted by Scott who educated me in th...

    Dealer Response

    Thank you for your incredible feedback! You have no idea how good it is to hear that Scott could provide you with the best experience and customer...


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    I stopped by Suburban Alfa Romeo of Ann Arbor on a whim to see the new 2016 4Cs in person. I was pleasantly greeted by Scott who educated me in the finer details of this amazing vehicle. Even though I changed my mind about the color a few times he accommodated all of my requests, responded in a timely fashion, and efficiently put the deal together. I walked in at 1pm to view a 4C he recommended and drove out with it shortly after! The entire team was polite, knowledgeable, and most importantly as a woman shopping alone, they made me comfortable and confident with the process. I love the car and couldn't be happier about my split second decision to stop in and take a look. Thank you for providing a smooth and positive car buying experience - it was fun!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your incredible feedback! You have no idea how good it is to hear that Scott could provide you with the best experience and customer service! We strive to make sure the customer is satisfied in every way and we are so pleased that you have been. We hope to work with you again soon, and enjoy your new 2016 4C!


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