Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.5
506 lifetime reviews. Includes reviews of ALM Mall of GA from DealerRater.com
  • Great Experience

    My overall experience with ALM was fantastic. My sales person was Harrison. He was extremely friendly and very helpful in answering any questions ...


    Show Full Review

    My overall experience with ALM was fantastic. My sales person was Harrison. He was extremely friendly and very helpful in answering any questions I had about the car I was looking at. They also worked with me in regards to my budget and what I was looking to spend. I'm very excited about my purchase and can't wait to drive my car! The dealership was clean and very easily accessible from I-85.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Made it feel like a friend
    April 12, 2017

    Sean was great! He made me feel like a friend not a sales person. He made sure he remembered everything I wanted and was looking for. I got a grea...


    Show Full Review

    Sean was great! He made me feel like a friend not a sales person. He made sure he remembered everything I wanted and was looking for. I got a great deal and could not have been taken care of better!

    Does recommend this dealer

    Hide Full Review
  • A great place to find your new car!
    April 9, 2017

    A lot of sales people tried to sell me a new car; Sean Greenberg did. Had I just found him sooner my car search would not have take so long. Thank...


    Show Full Review

    A lot of sales people tried to sell me a new car; Sean Greenberg did. Had I just found him sooner my car search would not have take so long. Thank You!

    Does recommend this dealer

    Hide Full Review
  • Thanks Rosa!!
    March 27, 2017

    Great great experience!!! I was able to get approved for the exact car I really wanted and everyone was extremely helpful. Thanks again!!!No comp...


    Show Full Review

    Great great experience!!! I was able to get approved for the exact car I really wanted and everyone was extremely helpful. Thanks again!!!No complaints

    Does recommend this dealer

    Hide Full Review
  • Sean was great
    March 27, 2017

    Sean Greenberg was great to work with. He was very professional and helped us to handle issues we had with another department. We love our car!


    Show Full Review

    Sean Greenberg was great to work with. He was very professional and helped us to handle issues we had with another department. We love our car!

    Does recommend this dealer

    Hide Full Review
  • Two great purchases

    We have purchased two used cars in the last 6 months and had great experience both times with customer service,flexibility and willingness to go a...


    Show Full Review

    We have purchased two used cars in the last 6 months and had great experience both times with customer service,flexibility and willingness to go above and beyond. Would highly recommend

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Three weeks to close the deal
    March 22, 2017

    My husband and I found our car on a Sunday evening and we're prepared to purchase the following afternoon. When we arrived at the dealership that ...

    ALM Mall of Georgia

    Customer service is paramount, so we apologize for any lack of service you experienced. We strive to be honest and fair with all services rendered...


    Show Full Review

    My husband and I found our car on a Sunday evening and we're prepared to purchase the following afternoon. When we arrived at the dealership that Monday we decided on a different car due to less miles and a better price. Rosa was very helpful in making sure they could match the interest rate our bank gave us and we were ready to sign the papers and get on our way. After waiting about twenty minutes for paperwork to be drawn up, a man came and explained that the VIN number on our car was accidentally put on the paperwork for another car that they had sold. He said it would be taken care of and we could return Wednesday to sign the papers. We had been dropped off at ALM so we did not have a way home unless we borrowed one of their cars, so they agreed and had us put down a $100 refundable deposit before we left. Long story short, it took three weeks to clear up the VIN number fiasco and I still haven't seen my $100 refund that I have in writing we would receive and it's been another two weeks since we finally did buy the car. I just want my $100 so I can be done with ALM all together.

    Does not recommend this dealer
    ALM Mall of Georgia

    Customer service is paramount, so we apologize for any lack of service you experienced. We strive to be honest and fair with all services rendered. If this matter has not been resolved, please feel free to contact us with the last 6 of the Vin and your full name so that we can look into it. Email: Customerservice@almteam.com


    Hide Full Review
  • Extremely rude!!
    March 20, 2017

    After waiting hours and never recieving answers about options on a vehicle I text Sean to see if I should still be waiting. His response was "Il...

    ALM Mall of Georgia

    Thank you for taking the time to provide feedback. Unfortunately, the service you received does not reflect the culture and standards of our deale...

    Tjk1165

    We can talk after I get a call from Sean Greenberg to apologies for his rudeness!! I would say he has my number.


    Show Full Review

    After waiting hours and never recieving answers about options on a vehicle I text Sean to see if I should still be waiting. His response was "Ill hit you up tomorrow I was to busy today." I text back saying,"how unprofessional he sounded telling a customer he was to busy after waiting 5 hours for no answer."Then Sean text back with a few "choice words" and proceeded to call me a "idiot" and "his boss would think the same and not do business with me." Found this to be very uncalled for and extremely offensive towards me and my wife.

    Does not recommend this dealer
    ALM Mall of Georgia

    Thank you for taking the time to provide feedback. Unfortunately, the service you received does not reflect the culture and standards of our dealership. We understand your frustration and customer satisfaction is of utmost importance to us. We are sorry to hear you encountered a negative experience. I would like to speak to you about this matter. Please feel free to contact me at Customerservice@almteam.com

    Tjk1165

    We can talk after I get a call from Sean Greenberg to apologies for his rudeness!! I would say he has my number.


    Hide Full Review
  • Excellent experience
    March 15, 2017

    Sean Greenberg was incredibly accommodating and straightforward and provided a human experience during what usually turns out to be an ordeal when...


    Show Full Review

    Sean Greenberg was incredibly accommodating and straightforward and provided a human experience during what usually turns out to be an ordeal when buying a car. I would highly recommend him to anyone who appreciates candidness and customer-oriented service.

    Does recommend this dealer

    Hide Full Review
  • Exelente service
    March 14, 2017

    Very comfortable in buying my vehícle because the good service on the dealership, the Price are very comfortable , good car and good finance...


    Show Full Review

    Very comfortable in buying my vehícle because the good service on the dealership, the Price are very comfortable , good car and good finance. The staff of the super professional financing as well as the saleswoman recommend them. Very good everything.

    Does recommend this dealer

    Hide Full Review