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Reviews

Average Ratings

4.5
523 lifetime reviews. Includes reviews of ALM Mall of GA from DealerRater.com
  • Great Experience

    My overall experience with ALM was fantastic. My sales person was Harrison. He was extremely friendly and very helpful in answering any questions ...


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    My overall experience with ALM was fantastic. My sales person was Harrison. He was extremely friendly and very helpful in answering any questions I had about the car I was looking at. They also worked with me in regards to my budget and what I was looking to spend. I'm very excited about my purchase and can't wait to drive my car! The dealership was clean and very easily accessible from I-85.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome Vehicle

    I purchased a 2007 Cadillac Escalade ESV from ALM in Feb 2015 with low mileage and good carfax report. Aside from a couple non-critical repairs t...


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    I purchased a 2007 Cadillac Escalade ESV from ALM in Feb 2015 with low mileage and good carfax report. Aside from a couple non-critical repairs that weren't addressed, the entire experience was a GREAT one from walking in the door, trading in vehicle to walking out with keys to new vehicle in hand. The financing was rock solid and I've really enjoyed the truck. I've referred and will continue referring potential buyers to this dealership. It's worth the travel time to get there.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Rosa was amazing!
    June 9, 2017

    Rosa was great! She helped me find the right Audi and stood in contact with me every step of the way! I appreciate her service and support


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    Rosa was great! She helped me find the right Audi and stood in contact with me every step of the way! I appreciate her service and support

    Does recommend this dealer

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  • A good buying experience
    June 5, 2017

    The dealership was very good in terms of meeting my needs and expectations....all issues were resolved prior to leaving the dealership and they ma...


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    The dealership was very good in terms of meeting my needs and expectations....all issues were resolved prior to leaving the dealership and they made every available accommodation to aid in my buying experience.

    Does recommend this dealer

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  • Terrible Customer Service - Did $5k worth of damage
    June 1, 2017

    We recently bought a car from ALM- never again and hope that anyone who reads this will never buy from this company- we brought the car home and o...

    ALM Mall of Georgia

    Mrs. Canale, we apologize for any inconvenience. The car was brought in to be serviced as agreed. After this day, the vehicle was never brought ba...


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    We recently bought a car from ALM- never again and hope that anyone who reads this will never buy from this company- we brought the car home and on the way home I could hear dozens of coins that were rolling around behind or in the dash!!!!! My husband and I both test drove the car taking turns driving it because we had our then 4 month old in tow. We contacted ALM after visiting the Lexus dealership that week (as our car is/was still under warranty) to give it a look over and they confirmed our suspicions about the coins otherwise car in great shape. Thank goodness (or so we thought) ALM took our car back, guaranteed us that their "specialist" would take dash apart and retrieve all the coins ($2.85 worth of mostly quarters). Now a few months later we have new water damage in the cabin of our car(lots of it)!!!! This last week we took our car to the Lexus dealership once again and after several days and many conversations later told that ALM's "specialist" did sketchy work on our car leaving circuits disconnected for lights, loose bolts, scratches on the steering column, a heater box broken and duct taped back together and to top it all off a tube disconnected that was draining water into the cabin of our car ruining the carpet! And now of course because of the damage and bad work this likely voids our warranty for any issues that happen in the future :( Now when I contact ALM to attempt to ask them take responsibility for the negligent work that was done greater than $5k worth of damage they avoided my calls for almost 2 weeks and now refusing to take responsibility to bad service work claiming I can't prove it was them despite a clear timeline and photo documentation. These guys are the epitome of a used car dealership if there's anything you can do its avoid this place at all costs!!!

    Does not recommend this dealer
    ALM Mall of Georgia

    Mrs. Canale, we apologize for any inconvenience. The car was brought in to be serviced as agreed. After this day, the vehicle was never brought back to the dealership for any additional repairs. We would have been more than happy to have inspected the vehicles 6 months ago.


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  • Awesome.... Professional she was...
    May 31, 2017

    I enjoyed the experience here today with Rosa and Shawn they both were very professional, and answered all my questions. I left happy. My son also...


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    I enjoyed the experience here today with Rosa and Shawn they both were very professional, and answered all my questions. I left happy. My son also mentioned how nice everyone was.

    Does recommend this dealer

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  • Everyone was so nice and eager to help
    May 31, 2017

    Atlanta luxary motorsports was a great company to buy from! They are well experienced and did everything they could for me!! It was a great expier...


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    Atlanta luxary motorsports was a great company to buy from! They are well experienced and did everything they could for me!! It was a great expierence and a great car!!

    Does recommend this dealer

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  • Buying new car
    May 30, 2017

    Great follow and communication. Rosa was very helpful and quick to respond. Worked well with me and my wife. Would recommend to others. Thank you.


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    Great follow and communication. Rosa was very helpful and quick to respond. Worked well with me and my wife. Would recommend to others. Thank you.

    Does recommend this dealer

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  • Quick and friendly service!
    May 28, 2017

    This dealership helped my daughter and I find the perfect car for her for an amazing price! Sean Greenberg helped us find a Jeep Wrangler for her ...


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    This dealership helped my daughter and I find the perfect car for her for an amazing price! Sean Greenberg helped us find a Jeep Wrangler for her and he made the process very easy and very hard to say no to.

    Does recommend this dealer

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  • Very Enjoyable Experience
    May 22, 2017

    I had done quite a bit of research on the kind of car I wanted and was thankful it was located at this location. Rosa was such a sweet lady and to...


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    I had done quite a bit of research on the kind of car I wanted and was thankful it was located at this location. Rosa was such a sweet lady and took it upon herself to make sure I got everything I wanted and needed. Lots of great cars and in my case the best price for the quality. I would highly recommend working with Rosa if you are looking for great service. Thanks ALM!

    Does recommend this dealer

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