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Reviews

Average Ratings

4.5
475 lifetime reviews. Includes reviews of ALM - Mall of Georgia from DealerRater.com
  • Great Experience

    My overall experience with ALM was fantastic. My sales person was Harrison. He was extremely friendly and very helpful in answering any questions ...


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    My overall experience with ALM was fantastic. My sales person was Harrison. He was extremely friendly and very helpful in answering any questions I had about the car I was looking at. They also worked with me in regards to my budget and what I was looking to spend. I'm very excited about my purchase and can't wait to drive my car! The dealership was clean and very easily accessible from I-85.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Outstanding Service
    December 3, 2016

    My husband and I were looking for a car online and find one from ALM. I personally dislike going to dealership because of negative past experienc...


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    My husband and I were looking for a car online and find one from ALM. I personally dislike going to dealership because of negative past experiences. To my surprise, our salesman at ALM was amazing. Mike Peoples is definitely one of a kind. He was so patient, accommodating, and most of all, caring and genuine. We didn't feel pressured to buy at all that evening but we did end up buying a great car from Mike. I appreciate Mike's phenomenal customer service and wished that more car salespeople were like him. H e did an excellent job of letting me know how important and valuable I am as a customer.

    Does recommend this dealer

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  • Good experience

    Had a great experience today buying a nice Tahoe. Sales rep Dawson was excellent through the whole process! Would recommend to anyone.


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    Had a great experience today buying a nice Tahoe. Sales rep Dawson was excellent through the whole process! Would recommend to anyone.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • top notch sales, manager and finance manager

    I will definitely be purchasing a vehicle from them again if they have what I am looking for. Very courteous professionals from start to finish. F...


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    I will definitely be purchasing a vehicle from them again if they have what I am looking for. Very courteous professionals from start to finish. Fred was a pleasure to deal with and has a wealth of knowledgeable information to pass on. I was there approximately 2.5 hours after closing time and not once was I made to feel uncomfortable or rushed. I highly recommend ALM MALL OF GEORGIA.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • nice car! good price! geat people!

    I visited this place on 19th of Nov. I only planed to look around this day but their service was so great and honest so I ended up buying BMW. My ...

    Dealer Response

    Thank you for choosing to do business with ALM Mall of GA. We know you have many choices when it comes to automotive service providers and we sinc...


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    I visited this place on 19th of Nov. I only planed to look around this day but their service was so great and honest so I ended up buying BMW. My sales person was Charls B, finance person was Sean. I know I was being little difficult but they were very patient with me. My credit score was little low but Sean made a best interested rate for me... I bought many cars before and I know this place is really fantastic!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for choosing to do business with ALM Mall of GA. We know you have many choices when it comes to automotive service providers and we sincerely appreciate the fact that you have given us the opportunity to earn your business!


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  • Easiest transaction and honesty.

    I was looking for a new car to trade my old one out. I found a 2014 mustang GT/CS under priced and in excellent condition. After looking at Carfax...


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    I was looking for a new car to trade my old one out. I found a 2014 mustang GT/CS under priced and in excellent condition. After looking at Carfax myself, I decided it was definately worth the 2 Hr drive from my state! Matt the sells representative was awesome! Quick, no major haggling, excellent Kelly blue book trade in on my vehicle and the process was over before I knew it. If you are looking to buy a good vehicle at a good price, find Matt! Excellent service and happy with my purchase!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mustang Madness

    It seems as if there was a mad scramble for the car I wanted...which happened to be my dream car. All thanks to my salesman Matt, he got me in the...


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    It seems as if there was a mad scramble for the car I wanted...which happened to be my dream car. All thanks to my salesman Matt, he got me in there first and got the deal done! I love my new Mustang...it's a beast!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service

    I found a little gem at ALM Mall of Georgia and it was a convertible to boot! Thanks to Matt at ALM I am a proud owner of a new Solstice. He help...


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    I found a little gem at ALM Mall of Georgia and it was a convertible to boot! Thanks to Matt at ALM I am a proud owner of a new Solstice. He helped me get a great deal and made the process nice and easy. I will refer him and the dealership to all.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Needle in a Haystack
    November 16, 2016

    I've seen billboard signs posted about ALM but never stopped, until I realized they are part of USAA's Car Buying Service. I was seeking a Ford E...

    ALM Mall of Georgia

    Thank you for choosing to do business with ALM Mall of GA. We know you have many choices when it comes to automotive service providers and we sinc...


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    I've seen billboard signs posted about ALM but never stopped, until I realized they are part of USAA's Car Buying Service. I was seeking a Ford Edge and found a used one for sale at the ALM Buford location. I posted my interest and within the hour Marcel Guevara called me to make an appointment to allow me to see and test drive the vehicle. Surprisingly, when I arrived there was no one around to greet me and I had to walk around for a while to find Marcelo. However, once I did, the attentive customer service I received on the call was experienced at that time. Marcelo provide great assistance and patience and was honest about any questions he didn't know the answers to and quickly found the needed answers. When I was ready to buy, Marcelo helped ensure the process went smoothly and continued with his patience. I must say, dealing with Shawn the Finance Manager was equally has helpful. Shawn was patient, knowledgeable and personable. He removed the negative stigma about the Finance Department and while I was in his office he made the process less stressful (where the Finance office could be). Shawn provided a great sense of humor and conversation and the time quickly flew by. Although, it was a used vehicle I did have some immediate maintenance repairs to pay for...I forgot to inquire about in advance and have completed. Overall, mission accomplished. Thanks to Marcelo and Shawn. I found the vehicle I was looking for at an acceptable price.

    Does recommend this dealer
    ALM Mall of Georgia

    Thank you for choosing to do business with ALM Mall of GA. We know you have many choices when it comes to automotive service providers and we sincerely appreciate the fact that you have given us the opportunity to earn your business!


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  • Great family experrience
    November 14, 2016

    Worked with Rosa Pool. Me. Pool greated me as I got out of my car with a smile. She made me feel wanted and appreciated. She was about to leave on...


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    Worked with Rosa Pool. Me. Pool greated me as I got out of my car with a smile. She made me feel wanted and appreciated. She was about to leave on a Sunday and said that she would stay till we got this done. She went over the entire inventory and felt like my sister was helping me. She then walked the entire lot with me and was most patient wanting me to have exactly what I would be happy with. She made suggestions that benefited me and I will ALWAYS purchase form now own with this great dealarship. The service manager have me an offer that I could NOT refuse. No haggling sencire welcoming hospitabale experience. I have purchased several hundred cars in my lifetime for my 3 kids and myself this by far will leave an impression of joy, that's will tell all of my friends about. Thank you Ms. Pool and your supporting staff.

    Does recommend this dealer

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