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Reviews

4.4
11 lifetime reviews.
  • Customer waiting area way too small.

    Ok, I only wanted an oil change today. And yes I got a complementary car wash and vacuum as does everyone. But no copy of a multi point inspection...

    Dealer Response

    Dear Concerned Subaru Owner, I am so sorry to hear that your recent visit was not a pleasant as your last. Our staff should have apologized for ou...


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    Ok, I only wanted an oil change today. And yes I got a complementary car wash and vacuum as does everyone. But no copy of a multi point inspection. Also difficult to comment on the quality of the oil change but I assume it is ok. In my opinion the customer service was much lower that last year. When they replaced the alternator a year ago, they explained the procedure etc.Last year the waiting area was comfortable and huge. They had complementary computers to use, a few snacks etc.Today the waiting area is tiny; yes free coffee and bottled water but that was it. It appears to me that this tiny spot was shared with staff which is different from last year. This change must have been put in place by the owner/dealer principal. We own two Subaru's but did not purchase either from this dealer.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Dear Concerned Subaru Owner, I am so sorry to hear that your recent visit was not a pleasant as your last. Our staff should have apologized for our current appearance as we are under construction at the moment. Because of this we are working in a smaller, temporary space. Rest assured that in a few short months our customers will have the pleasure of waiting in a much larger and nicer area. Thank you for your feedback. It is valuable for training purposes.


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  • Without doubt...Do no trust these people

    Let my unfortunate experience help you. Wolves in sheep clothing. Pretend to be thoughtful and caring. Not to be trusted. Not 1 inch. Unless of co...


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    Let my unfortunate experience help you. Wolves in sheep clothing. Pretend to be thoughtful and caring. Not to be trusted. Not 1 inch. Unless of course you like head aches... stomach churning and being lead by untruths and false promises.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Buying a new car

    Everyone was wonderful and no "pressure sales." They didn't have the car I wanted on the lot, but were able to get it transferred in from another ...


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    Everyone was wonderful and no "pressure sales." They didn't have the car I wanted on the lot, but were able to get it transferred in from another dealer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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