New 866-983-8723 Dealer Website
Used 888-570-3760 Email Dealer
Service 888-753-0245

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Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 5:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.8
Average based on 41 reviews.
  • Excellent Experience!!

    Excellent experience from beginning to end! Talked to Bob on the phone first. He gave the information requested and didn't pressure anything furth...


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    Excellent experience from beginning to end! Talked to Bob on the phone first. He gave the information requested and didn't pressure anything further. Marcus met us on the lot and was knowledgeable and very helpful. The negotiation and appraisal on our trade was quick, honest, and (I believe very fair) for both parties. The waiting room was very comfortable for my family and the staff were friendly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Not a Good Experience

    We had posted a poor rating of Infiniti of Akron as we had reached out to Nicolas Giardano on the purchase of a high end Mercedes Benz SUV. The or...


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    We had posted a poor rating of Infiniti of Akron as we had reached out to Nicolas Giardano on the purchase of a high end Mercedes Benz SUV. The original problem was they took a deposit and then told us they were selling the car if we didn't pick it up before the agreed upon date. That was a hassle that wasn't expected, but got resolved -- but we were concerned as this isn't a normal manner to take a deposit and not hold to the agreement. After they made things right (held car as agreed for deposit), we agreed to take down this review. Fast forward to after purchase - temporary tags on car and waiting for the real tags to show as they almost expired. Instead we receive a small check in the mail - nothing else. No email - no letter - no call. Appears at the end of the tags they decided to return my tag fee and left me with an expensive SUV that I now can't drive because it didn't get inspected in OH (not req'd) and they failed to disclose that a tint had been put on the windows that my state won't allow. They also titled the car to an incorrect address (a combination of several old) and not only is nothing coming properly, but I can't title it. I have spent the last 3 days begging someone to fix the title issue and send me a temp tag to allow me to resolve the matter. Manager, whom I finally had to get involved, said they would overnight and another day and nothing happened. Form your own opinion, but I'll never be back or recommend. No customer service and paying for a car that I can't drive

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Online sales

    Purchased a car online listed as "new". When I got the car the mileage was high. I was told 1000 the odometer statement says 108 the car after bei...


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    Purchased a car online listed as "new". When I got the car the mileage was high. I was told 1000 the odometer statement says 108 the car after being delivered had 4000. Had I known it started with 4000 miles on a new car negotiations would have been different if at all. Would have dropped the whole thing if dealer would have thrown in a few oil changes. They had the attitude I got from them was it is what it is. No effort to redress the situation.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since October 2013

Infiniti of Akron in Akron, OH, also serving Green, OH and Fairlawn, OH is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Akron has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
Infiniti of Akron has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules.
Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business.

"Inspired Performance"