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|Sales||9:00 AM - 6:00 PM|
|Service||8:00 AM - 5:00 PM|
|Mon||9:00 AM - 8:00 PM|
|Tue||9:00 AM - 7:00 PM|
|Wed||9:00 AM - 7:00 PM|
|Thu||9:00 AM - 8:00 PM|
|Fri||9:00 AM - 6:00 PM|
|Sat||9:00 AM - 6:00 PM|
|Mon||7:30 AM - 6:00 PM|
|Tue||7:30 AM - 6:00 PM|
|Wed||7:30 AM - 6:00 PM|
|Thu||7:30 AM - 6:00 PM|
|Fri||7:30 AM - 6:00 PM|
|Sat||8:00 AM - 5:00 PM|
Excellent experience from beginning to end! Talked to Bob on the phone first. He gave the information requested and didn't pressure anything furth...
Excellent experience from beginning to end! Talked to Bob on the phone first. He gave the information requested and didn't pressure anything further. Marcus met us on the lot and was knowledgeable and very helpful. The negotiation and appraisal on our trade was quick, honest, and (I believe very fair) for both parties. The waiting room was very comfortable for my family and the staff were friendly.
We had posted a poor rating of Infiniti of Akron as we had reached out to Nicolas Giardano on the purchase of a high end Mercedes Benz SUV. The or...
We had posted a poor rating of Infiniti of Akron as we had reached out to Nicolas Giardano on the purchase of a high end Mercedes Benz SUV. The original problem was they took a deposit and then told us they were selling the car if we didn't pick it up before the agreed upon date. That was a hassle that wasn't expected, but got resolved -- but we were concerned as this isn't a normal manner to take a deposit and not hold to the agreement. After they made things right (held car as agreed for deposit), we agreed to take down this review. Fast forward to after purchase - temporary tags on car and waiting for the real tags to show as they almost expired. Instead we receive a small check in the mail - nothing else. No email - no letter - no call. Appears at the end of the tags they decided to return my tag fee and left me with an expensive SUV that I now can't drive because it didn't get inspected in OH (not req'd) and they failed to disclose that a tint had been put on the windows that my state won't allow. They also titled the car to an incorrect address (a combination of several old) and not only is nothing coming properly, but I can't title it. I have spent the last 3 days begging someone to fix the title issue and send me a temp tag to allow me to resolve the matter. Manager, whom I finally had to get involved, said they would overnight and another day and nothing happened. Form your own opinion, but I'll never be back or recommend. No customer service and paying for a car that I can't drive
Purchased a car online listed as "new". When I got the car the mileage was high. I was told 1000 the odometer statement says 108 the car after bei...
Purchased a car online listed as "new". When I got the car the mileage was high. I was told 1000 the odometer statement says 108 the car after being delivered had 4000. Had I known it started with 4000 miles on a new car negotiations would have been different if at all. Would have dropped the whole thing if dealer would have thrown in a few oil changes. They had the attitude I got from them was it is what it is. No effort to redress the situation.