McDaniel's Acura

Reviews

1 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 2.0 out of 5
    August 3, 2016

    The deal started excellent but from the middle towards the end the feeling was not the same. From the Salesman to the Manager it was a huge difference.... The salesman was very honest at the beginning but the Manager projected a different vibe. Information thoughout started to diminish to the point that it was getting omitted. Love the vehicle but if repairs to a vehicle are promised and it's part of the agreement, then details and proof that it was actually done should be provided. When question was asked a the answer was not definite. Proof to repairs was never provided. During the deal the finance representative called me stating good news and to come in to finalize. I asked if there was any problems and he said no, everything is good to go. Then the salesman called me requesting an approximate time of arrival, once I told him he said great I'll be there. Once I arrived and requested for the salesman, the receptionist stated that it was the salesman day off, then the finance representative met me and informed me that there was like a $1000 gap and money down was required. Proof of the repairs was never provided and the salesman never met me at all.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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