McDaniel's Acura

2.0 out of 5 (2.0) 1 review

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2.0 out of 5 2.0
1 lifetime reviews.
  • 2.0 out of 5
    Excellent Start but horrible finish
    August 3, 2016

    The deal started excellent but from the middle towards the end the feeling was not the same. From the Salesman to the Manager it was a huge difference.... The salesman was very honest at the beginning but the Manager projected a different vibe. Information thoughout started to diminish to the point that it was getting omitted. Love the vehicle but if repairs to a vehicle are promised and it's part of the agreement, then details and proof that it was actually done should be provided. When question was asked a the answer was not definite. Proof to repairs was never provided. During the deal the finance representative called me stating good news and to come in to finalize. I asked if there was any problems and he said no, everything is good to go. Then the salesman called me requesting an approximate time of arrival, once I told him he said great I'll be there. Once I arrived and requested for the salesman, the receptionist stated that it was the salesman day off, then the finance representative met me and informed me that there was like a $1000 gap and money down was required. Proof of the repairs was never provided and the salesman never met me at all.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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McDaniel's Acura
501 Killian Rd Columbia, SC 29203
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