I did not visit the facility after I received email information that the vehicle I was interested in was not quite what I was looking for. However I ...was very appreciative of the quick responses and information from the salesman and the online follow - up person.
Online responce very fast and professional. When we visited the dealer the experience was very different. Salesman was not really interested in helpin...g because we were looking for a used vehicle. And on top of that the vehicle we were looking for had a dead battery.
Made an appointment 2 days in advance to see a used vehicle. This dealership is about 30 miles from home. When we arrived for our appointment, we were... shifted over to another sales person (which wasn't a problem) but then we were told the car had been sent to the body shop for some painting and the paint wasn't dry. They should pay more attention to their appointments and vehicles. We could have certainly rescheduled. They offered to drive the vehicle down to us later that week but we had such a bad first impression we moved on to purchase from another dealer. Disappointing.
Worked with the salesperson over the phone looking for a used Corvette, and he was very helpful and responsive.
Responded to my inquiry promptly, car was ready for test drive when I arrived. Follow-up was reasonable without pressure. Everyone was courteous and p...olite even though I didn't buy that day. Oumar Harris was the Salesman I worked with from first internet contact and throughout the appointment
Brett Martin at Mark Mitsubishi was the most pleasant car experience we have ever had. Thank you Mark Mitsubishi and Brett. We will be back.
Brett took so much time with me I know I will look for him when I am ready.
Really enjoyed working with Brett. I will be back to purchase our next car.
Brett was a wow! we really enjoyed working with him. He was very professional
Brett our experience a pleasure. have been to many dealerships never such a great experience