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Waite Toyota

(959 reviews)
Visit Waite Toyota
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–6:00pm 7:30am–5:30am
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–4:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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New (315) 804-6128 (315) 804-6128
Used (315) 804-6072 (315) 804-6072
Service (315) 836-4605 (315) 836-4605

Inventory

See all 108 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2013.
At Waite Toyota we strive to make buying or leasing a vehicle a pleasant and rewarding experience. We have a brand new showroom to allow you more comfort as you shop for your Toyota and an all new state-of-the-art Service and Parts Building. Please review our extensive inventory of Toyota cars trucks and SUVs. We work hard to get you into the vehicle you have always wanted and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. The Waite Family has been proudly serving Watertown and Fort Drum since 1929. Give us a call or stop in to see us today!
Simply the Best

Service center

Phone number (315) 836-4605

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30am
Friday
7:30am–5:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(959 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Waite Toyota from DealerRater.

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Experience was great 2nd vehicle I bought from them.

Experience was great 2nd vehicle I bought from them. Tyler was super very friendly love my four runner

Experience was great 2nd vehicle I bought from them.

Experience was great 2nd vehicle I bought from them. Tyler was super very friendly love my four runner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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We were very happy with our car buying experience at

We were very happy with our car buying experience at Waite Toyota, definitely would buy again from them!

We were very happy with our car buying experience at

We were very happy with our car buying experience at Waite Toyota, definitely would buy again from them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Everything with Waite Toyota was a wonderful experience!

Everything with Waite Toyota was a wonderful experience! Zero complaints! salesman, financing, etc all great!

Everything with Waite Toyota was a wonderful experience!

Everything with Waite Toyota was a wonderful experience! Zero complaints! salesman, financing, etc all great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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It was so easy working with Matt Spencer and Waite

It was so easy working with Matt Spencer and Waite Toyota. Exceptional service, thank you

It was so easy working with Matt Spencer and Waite

It was so easy working with Matt Spencer and Waite Toyota. Exceptional service, thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Gregory!

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I wait too long before I get another vehicle.

I wait too long before I get another vehicle. My 2003 was a great truck and the upgrade was well worth the money. I will be back and I will recommend you to my friends.

I wait too long before I get another vehicle.

I wait too long before I get another vehicle. My 2003 was a great truck and the upgrade was well worth the money. I will be back and I will recommend you to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Waite Toyota provided us with a smooth experience and we

Waite Toyota provided us with a smooth experience and we loved working with Joshua Cummings! He was exceptional

Waite Toyota provided us with a smooth experience and we

Waite Toyota provided us with a smooth experience and we loved working with Joshua Cummings! He was exceptional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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the survey said it all, no further commentary to offer,

the survey said it all, no further commentary to offer, nothing else to say other than good by

the survey said it all, no further commentary to offer,

the survey said it all, no further commentary to offer, nothing else to say other than good by

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you!

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Josh, Tim and the staff were wonderful.

Josh, Tim and the staff were wonderful. They answered all of our questions and worked with us to accommodate our requests. Our experience was great and the service was top notch. This dealership makes buying a car effortless. Thank you!

Josh, Tim and the staff were wonderful.

Josh, Tim and the staff were wonderful. They answered all of our questions and worked with us to accommodate our requests. Our experience was great and the service was top notch. This dealership makes buying a car effortless. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your review means a lot!

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We found Will to be honest, courteous, timely and

We found Will to be honest, courteous, timely and friendly! We love our vehicle and the dealership was accommodating.

We found Will to be honest, courteous, timely and

We found Will to be honest, courteous, timely and friendly! We love our vehicle and the dealership was accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your review!

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I received excellent service at the store.

I received excellent service at the store. I am very satisfied, not only with the service, but with all the effort they put into delivering the car I really wanted. Josh was very attentive and did everything in his power to ensure the car was mine. Without a doubt, he and his manager are excellent at the jobs they've chosen to do.

I received excellent service at the store.

I received excellent service at the store. I am very satisfied, not only with the service, but with all the effort they put into delivering the car I really wanted. Josh was very attentive and did everything in his power to ensure the car was mine. Without a doubt, he and his manager are excellent at the jobs they've chosen to do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing!

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