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Waite Toyota

4.9 out of 5 4.9
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 5:30 AM

Waite Toyota Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 AM

Friday

7:30 AM - 5:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2013

At Waite Toyota, we strive to make buying or leasing a vehicle a pleasant and rewarding experience. We have a brand new

...

showroom to allow you more comfort as you shop for your Toyota and an all new state-of-the-art Service and Parts Building. Please review our extensive inventory of Toyota cars, trucks, and SUVs. We work hard to get you into the vehicle you have always wanted and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. The Waite Family has been proudly serving Watertown and Fort Drum since 1929. Give us a call or stop in to see us today!

"Simply the Best"

Service

Wheel Balance

$79.95

Tire Rotation

$59.95

Battery Service

$29.95

Brake Inspection

$19.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
271 lifetime reviews. Includes reviews of Waite Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 13, 2019

    Dealing with Waite is like dealing with family not pushy a relaxed atmosphere in which to get a great vehicle . I am all Honda until now but from this... experience will be switching to Toyota and waite

    5.0 out of 5
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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tim Everson

    Financial Services Manager

    (4.9) 14 reviews

    Steven Malbouf

    Sales & Leasing Consultant

    (5.0) 41 reviews

  • 5.0 out of 5
    October 12, 2019

    Jon Keggins was a great sales person. No pressure, very helpful. Had to bring car in couple days after bought, was there for 3 hours but was continually... informed of what was going on - ultimately have to go to body shop but the staff could not of worked harder on the issue.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jon Keggins

    Sales & Leasing Consultant

    (4.9) 38 reviews

  • August 7, 2016

    I stopped in with my son to trade for a new Tundra about 5 years ago. I couldn't believe the effort, of his sales rep, in assisting him in getting the... exact deal he wanted. I went back the next available day to see if she would do the same for me and much to my amazement she did. My son purchased a new Tundra earlier this year and I just purchased a new Tundra a week ago. Their TV ad is no lie. They have consistently offered more for my trade, and I contact multiple dealers in multiple states. Jessica Allen worked with us on; our trade in value, any incentives available and our purchase agreement. NEVER has she come back to us saying "My sales manager won't allow" OR "Our finance manager says we can't". The deal is; straight up, straight forward and probably one of the last bastions of honest dealing. I have recommended Waite Toyota & Jessica Allen to those who have asked me about my purchase experience. I don't know if all of the sales people are taught to this standard or if it's personal ethics on her part BUT I admire these traits in people I deal with. I've talked to sales people who have bragged about their numbers and Jessica has yet come in second against any of them. (Not once have I even heard her brag about beating their deal.) I just find it hard to believe myself.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the review, we look forward to assisting you in the future.

  • 5.0 out of 5
    October 11, 2019

    Waite Toyota and salesman Tim Everton are absolutely amazing . I live in Wilmington NC and flew there just to buy a car because Tim took the time to make... sure I was taken care of in every way. He worked on my deal to ensure it was right for my needs and never once did I feel pressured or stressed. I highly highly recommend this dealership and Tim . I know where I'll be buying my vehicles for years to come .

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tim Everson

    Financial Services Manager

    (4.9) 14 reviews

  • 5.0 out of 5
    October 11, 2019

    Everything went smooth from the start of my lease to the end. Customer service was spot on and the transaction was simple. Great local owned business.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 9, 2019

    Outstanding overall experience with Excellent Customer service and sales. Would/will take more time to look over cleaning preparation (glass and other... interior components smeared/stained).

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jessica Allen

    Sales & Leasing Consultant

    (5.0) 76 reviews

  • 5.0 out of 5
    October 8, 2019

    We were in need of a second car bad & Steve was very helpful & worked with us to hit the right numbers. Smooth sailing to the finish line! Love my new... Highlander! :)

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We hope you enjoy your new vehicle! Thank you for the review!


    Worked with:
    Steven Malbouf

    Sales & Leasing Consultant

    (5.0) 41 reviews

  • 5.0 out of 5
    October 4, 2019

    They Worked hard and were very friendly. They were accommodating to requests and my schedule. Chuck was super helpful and ran me through all my options....

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and your review!


    Worked with:
    Tim Everson

    Financial Services Manager

    (4.9) 14 reviews

    Cheryl Robbins

    Financial Services Manager

    (5.0) 11 reviews

    Charles Dibble

    Sales & Leasing Consultant

    (5.0) 34 reviews

  • 5.0 out of 5
    September 23, 2019

    I came in to pick up my Rav 4 from service. Then I saw the Orange Toyota Tacoma. I fell in love. I had to test drive it. Jon was there to help me. He... was not pushy, answered all my questions. He sold me the truck the next day. I have a certified warranty on my 2017 Orange Tacoma 4x4. Jon got me the payment and terms that I wanted. I got a good trade in for my 2015 Rav 4. Jon and Toyota has made a very happy person.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy that you are happy! Thank you for the review!


    Worked with:
    Jon Keggins

    Sales & Leasing Consultant

    (4.9) 38 reviews

  • 5.0 out of 5
    September 19, 2019

    I came in, asked about a Tacoma, was shown what they had all options available and decided what I wanted without being pushed to something I didn't want.... Super easy.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business!


    Worked with:
    Jessica Allen

    Sales & Leasing Consultant

    (5.0) 76 reviews

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