Waite Toyota

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4.9
(812 reviews)
Visit Waite Toyota
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30am
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–4:00pm 8:00am–3:00pm
Sunday Closed Closed
New (315) 804-6128 (315) 804-6128
Used (315) 804-6072 (315) 804-6072
Service (315) 836-4605 (315) 836-4605

Inventory

See all 151 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2013.
At Waite Toyota we strive to make buying or leasing a vehicle a pleasant and rewarding experience. We have a brand new showroom to allow you more comfort as you shop for your Toyota and an all new state-of-the-art Service and Parts Building. Please review our extensive inventory of Toyota cars trucks and SUVs. We work hard to get you into the vehicle you have always wanted and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. The Waite Family has been proudly serving Watertown and Fort Drum since 1929. Give us a call or stop in to see us today!
Simply the Best

Service center

Phone number (315) 836-4605

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30am
Friday
7:30am–5:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

View all 8 employees View less employees

Reviews

4.9
(812 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Waite Toyota from DealerRater.

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4.0

Matthew was great and very helpful with the whole

Matthew was great and very helpful with the whole process. Very easy to work with.

4.0

Matthew was great and very helpful with the whole

Matthew was great and very helpful with the whole process. Very easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

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5.0

The whole process was exceptional, from the 1st phone

The whole process was exceptional, from the 1st phone conversation, holding the vehicle while we muddled through all the insurance crap. Jon was very understanding and he did an excellent job, start to finish. Love my "new" truck.

5.0

The whole process was exceptional, from the 1st phone

The whole process was exceptional, from the 1st phone conversation, holding the vehicle while we muddled through all the insurance crap. Jon was very understanding and he did an excellent job, start to finish. Love my "new" truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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We appreciate your review!

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4.0

Great to work with them, and help local people to get a

Great to work with them, and help local people to get a great deal to achieve their dream.

4.0

Great to work with them, and help local people to get a

Great to work with them, and help local people to get a great deal to achieve their dream.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing!

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5.0

Tyler was great to deal with and very patient with me

Tyler was great to deal with and very patient with me until I decided what I wanted. Tyler and Justin gave me a great deal on my trade in and also the vehicle I purchased. Highly recommend A+++

5.0

Tyler was great to deal with and very patient with me

Tyler was great to deal with and very patient with me until I decided what I wanted. Tyler and Justin gave me a great deal on my trade in and also the vehicle I purchased. Highly recommend A+++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!

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5.0

They were very efficient getting us the Tacoma that we

They were very efficient getting us the Tacoma that we wanted and explained everything well.

5.0

They were very efficient getting us the Tacoma that we

They were very efficient getting us the Tacoma that we wanted and explained everything well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!

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5.0

Easy to work.

Easy to work. I And willing to fix any problems with used car.so buyer drives away with a safe car

5.0

Easy to work.

Easy to work. I And willing to fix any problems with used car.so buyer drives away with a safe car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!

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5.0

Responsive to customer concerns, reasonably reflective,

Responsive to customer concerns, reasonably reflective, personable without coming across as patronizing … salesman is one of our own

5.0

Responsive to customer concerns, reasonably reflective,

Responsive to customer concerns, reasonably reflective, personable without coming across as patronizing … salesman is one of our own

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you!

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5.0

This was the fourth vehicle I’ve purchased from Waite

This was the fourth vehicle I’ve purchased from Waite Toyota. I’m extremely happy with the entire experience. Everyone was a pleasure to work with.

5.0

This was the fourth vehicle I’ve purchased from Waite

This was the fourth vehicle I’ve purchased from Waite Toyota. I’m extremely happy with the entire experience. Everyone was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Cristin!

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5.0

This was my first experience working with Waite's coming

This was my first experience working with Waite's coming from a business prospective of the non-profit that I work for. Jessica Allen and Tim Everson were attentive and curteous and easy to work with. They made the transaction easy and painless. Looking forward to coming back.

5.0

This was my first experience working with Waite's coming

This was my first experience working with Waite's coming from a business prospective of the non-profit that I work for. Jessica Allen and Tim Everson were attentive and curteous and easy to work with. They made the transaction easy and painless. Looking forward to coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your review!

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3.0

I wasn't thrilled, they're not up front and transparent

I wasn't thrilled, they're not up front and transparent about some aspects of the process

3.0

I wasn't thrilled, they're not up front and transparent

I wasn't thrilled, they're not up front and transparent about some aspects of the process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are sorry to hear that you have concerns about your purchasing experience. If you would like to discuss your issues Steven Malbouf can be reached at 315-788-6022.

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