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Waite Toyota

4.9 out of 5 4.9
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 5:30 AM

Waite Toyota Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 AM

Friday

7:30 AM - 5:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2013

At Waite Toyota, we strive to make buying or leasing a vehicle a pleasant and rewarding experience. We have a brand new

...

showroom to allow you more comfort as you shop for your Toyota and an all new state-of-the-art Service and Parts Building. Please review our extensive inventory of Toyota cars, trucks, and SUVs. We work hard to get you into the vehicle you have always wanted and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. The Waite Family has been proudly serving Watertown and Fort Drum since 1929. Give us a call or stop in to see us today!

"Simply the Best"

Service

Wheel Balance

$79.95

Tire Rotation

$59.95

Battery Service

$29.95

Brake Inspection

$19.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
425 lifetime reviews. Includes reviews of Waite Toyota from DealerRater.com

Read reviews that mention:

  • 5.0 out of 5
    February 11, 2021

    Yesterday's experience at Waites was pleasant as it always has been for the past 12 yrs. And that's true whether we are buying a car at that location... or across the driveway at service dept. Our salesman, Mr Dibble, was very efficient, very pleasant, and most welcoming as he has been over those aforementioned years.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Waite Toyota

    We appreciate your continued business!


    Worked with:
    Charles Dibble

    Sales & Leasing Consultant

    (5.0) 53 reviews

  • 5.0 out of 5
    February 8, 2021

    Salesperson was excellent! Lets hope the company backs them/us up! Our 2019 Rave seat heaters have not working properly from day one. dealership wanted... to charge us to checkout/fix. Not right.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Waite Toyota

    Thank you for your review!


    Worked with:
    Jessica Allen

    Sales Manager

    (5.0) 106 reviews

  • August 7, 2016

    I stopped in with my son to trade for a new Tundra about 5 years ago. I couldn't believe the effort, of his sales rep, in assisting him in getting the... exact deal he wanted. I went back the next available day to see if she would do the same for me and much to my amazement she did. My son purchased a new Tundra earlier this year and I just purchased a new Tundra a week ago. Their TV ad is no lie. They have consistently offered more for my trade, and I contact multiple dealers in multiple states. Jessica Allen worked with us on; our trade in value, any incentives available and our purchase agreement. NEVER has she come back to us saying "My sales manager won't allow" OR "Our finance manager says we can't". The deal is; straight up, straight forward and probably one of the last bastions of honest dealing. I have recommended Waite Toyota & Jessica Allen to those who have asked me about my purchase experience. I don't know if all of the sales people are taught to this standard or if it's personal ethics on her part BUT I admire these traits in people I deal with. I've talked to sales people who have bragged about their numbers and Jessica has yet come in second against any of them. (Not once have I even heard her brag about beating their deal.) I just find it hard to believe myself.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the review, we look forward to assisting you in the future.

  • 5.0 out of 5
    February 6, 2021

    As always John Keggins took care of My wife and myself. Two very nice certified preowned Toyotas. A Rav4 for her and ANOTHER tundra for me. (#3) No pressure... sales!! Tim got me the rates we deserve and the perfect warranty package

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    0 people out of 0 found this review helpful. Did you?
    Waite Toyota

    Thank you for sharing your exeperience!


    Worked with:
    Tim Everson

    Financial Services Manager

    (4.9) 77 reviews

    Jon Keggins

    Sales & Leasing Consultant

    (4.9) 71 reviews

  • 5.0 out of 5
    January 31, 2021

    It is always a pleasure to work with Waite Toyota. Steve Melbouf is excellent to work with as are ALL the people at Waites from sales to service.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Waite Toyota

    We appreciate your business and your review!


    Worked with:
    Steven Malbouf

    Sales & Leasing Consultant

    (5.0) 68 reviews

  • 5.0 out of 5
    January 29, 2021

    It was a pleasure working with J.Allen.Very professional and informative.It was very relaxing and a joy to get the new truck.Thanks again J.Allen.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Waite Toyota

    Thank you for your review and enjoy your new Truck!


    Worked with:
    Jessica Allen

    Sales Manager

    (5.0) 106 reviews

  • 5.0 out of 5
    January 26, 2021

    Steve and Tim were amazing to work with! Steve worked hard to get me in a great car at a price that was reasonable for me. This is the second car that... I have bought from Steve. He made the buying experience quick and painless! Thank you for everything you did to get me in my dream car! Tim explained every detail of my finance contract with Toyota. Having never had a brand new car before, Tim walked me through some options that I did not know I should have. Thank you for all your help! I have purchased three vehicles from Waite Toyota and plan to never shop anywhere else for my vehicles. If you want a great buying experience that is personalized to you, i recommend Waite Toyota on Outer Washington Street, Watertown, NY!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Waite Toyota

    We appreciate your continued business and look forward to assisting you in the future!


    Worked with:
    Steven Malbouf

    Sales & Leasing Consultant

    (5.0) 68 reviews

  • 5.0 out of 5
    January 17, 2021

    Best person to deal with very personal and I will be back in December to get my wife a vehicle I haven't ever walked into a place and been happier

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Waite Toyota

    We appreciate your business and your review!


    Worked with:
    Tim Everson

    Financial Services Manager

    (4.9) 77 reviews

    Steven Malbouf

    Sales & Leasing Consultant

    (5.0) 68 reviews

    Matthew Young

    (4.6) 15 reviews

  • 5.0 out of 5
    January 14, 2021

    Chuck was great to deal with. Brought in a RAV 4 that was just what we were looking for. Though he was multi tasking, he never let us feel abandoned.... He answered our questions with straight, clear answers. I would highly recommend him.

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    0 people out of 0 found this review helpful. Did you?
    Waite Toyota

    Thank you for your review!


    Worked with:
    Charles Dibble

    Sales & Leasing Consultant

    (5.0) 53 reviews

    Cheryl Robbins

    Financial Services Manager

    (5.0) 42 reviews

  • 5.0 out of 5
    January 13, 2021

    Jessica is always great and helpful. It was a pleasure dealing with her. We have purchased and leased. Multiple vehicles with her. Thanks Jessica for all... the work you do for us.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Waite Toyota

    We appreciate your continued business!


    Worked with:
    Jessica Allen

    Sales Manager

    (5.0) 106 reviews

    Cheryl Robbins

    Financial Services Manager

    (5.0) 42 reviews

    Matthew Young

    (4.6) 15 reviews

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