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Sales 8:30 AM - 4:00 PM
Service 8:00 AM - 3:00 PM
Mon 8:30 AM - 7:00 PM
Tue 8:30 AM - 7:00 PM
Wed 8:30 AM - 7:00 PM
Thu 8:30 AM - 7:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 4:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 AM
Fri 7:30 AM - 5:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed
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Reviews

4.9
32 lifetime reviews. Includes reviews of Waite Toyota from DealerRater.com
  • I Couldn't Believe It

    I stopped in with my son to trade for a new Tundra about 5 years ago. I couldn't believe the effort, of his sales rep, in assisting him in getting...

    Dealer Response

    Thank you for the review, we look forward to assisting you in the future.


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    I stopped in with my son to trade for a new Tundra about 5 years ago. I couldn't believe the effort, of his sales rep, in assisting him in getting the exact deal he wanted. I went back the next available day to see if she would do the same for me and much to my amazement she did. My son purchased a new Tundra earlier this year and I just purchased a new Tundra a week ago. Their TV ad is no lie. They have consistently offered more for my trade, and I contact multiple dealers in multiple states. Jessica Allen worked with us on; our trade in value, any incentives available and our purchase agreement. NEVER has she come back to us saying "My sales manager won't allow" OR "Our finance manager says we can't". The deal is; straight up, straight forward and probably one of the last bastions of honest dealing. I have recommended Waite Toyota & Jessica Allen to those who have asked me about my purchase experience. I don't know if all of the sales people are taught to this standard or if it's personal ethics on her part BUT I admire these traits in people I deal with. I've talked to sales people who have bragged about their numbers and Jessica has yet come in second against any of them. (Not once have I even heard her brag about beating their deal.) I just find it hard to believe myself.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the review, we look forward to assisting you in the future.


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  • pleasant &comfortable
    August 16, 2017

    My. sales person is very knowledgeable about Toyotas. All the new options were explained so we could understand how to use them. Thank you...


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    My. sales person is very knowledgeable about Toyotas. All the new options were explained so we could understand how to use them. Thank you Chuck Dibble for your always being open &honest with me.

    Does recommend this dealer

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  • A pleasure to deal with
    August 16, 2017

    From start to finish, ordering and picking up our new 4-Runner was a pleasant experience. We tried a couple other Toyota dealers closer to our ho...


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    From start to finish, ordering and picking up our new 4-Runner was a pleasant experience. We tried a couple other Toyota dealers closer to our home but they never got back to us with any of the information that we requested. When we stopped at Waite Toyota, which is 2 1/2 hours from our home, a new sales Representative, Paul Narbone, immediately got to work helping us get on track to the 4-Runner we wanted by searching and ultimately recommending that we order one to get all the unique features we wanted. Before we left we left we put down a deposit and special ordered a 4-Runner..a month later we had our new car and could not be happier with it. Thank you Paul Narbone and Waite Toyota for bringing back the service I have experienced with Toyota in the past. Other dealerships should try to emulate your customer satisfaction practices. Thanks again, Eric and Kristina

    Does recommend this dealer

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Service & Repair

About Our Dealership

Dealer on Cars.com since October 2013

At Waite Toyota, we strive to make buying or leasing a vehicle a pleasant and rewarding experience. We have a brand new showroom to allow you more comfort as you shop for your Toyota and an all new state-of-the-art Service and Parts Building. Please review our extensive inventory of Toyota cars, trucks, and SUVs. We work hard to get you into the vehicle you have always wanted and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. The Waite Family has been proudly serving Watertown and Fort Drum since 1929. Give us a call or stop in to see us today!

"Simply the Best"