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Reviews

Average Ratings

4.9
25 lifetime reviews.
  • I Couldn't Believe It

    I stopped in with my son to trade for a new Tundra about 5 years ago. I couldn't believe the effort, of his sales rep, in assisting him in getting...

    Dealer Response

    Thank you for the review, we look forward to assisting you in the future.


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    I stopped in with my son to trade for a new Tundra about 5 years ago. I couldn't believe the effort, of his sales rep, in assisting him in getting the exact deal he wanted. I went back the next available day to see if she would do the same for me and much to my amazement she did. My son purchased a new Tundra earlier this year and I just purchased a new Tundra a week ago. Their TV ad is no lie. They have consistently offered more for my trade, and I contact multiple dealers in multiple states. Jessica Allen worked with us on; our trade in value, any incentives available and our purchase agreement. NEVER has she come back to us saying "My sales manager won't allow" OR "Our finance manager says we can't". The deal is; straight up, straight forward and probably one of the last bastions of honest dealing. I have recommended Waite Toyota & Jessica Allen to those who have asked me about my purchase experience. I don't know if all of the sales people are taught to this standard or if it's personal ethics on her part BUT I admire these traits in people I deal with. I've talked to sales people who have bragged about their numbers and Jessica has yet come in second against any of them. (Not once have I even heard her brag about beating their deal.) I just find it hard to believe myself.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the review, we look forward to assisting you in the future.


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  • Easy car purchase

    I truly appreciated the no hassle car purchase. Jon Keggins was my salesman and he let me have the time I needed to make up my mind and finally pu...

    Dealer Response

    We look forward to assisting you in the future!


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    I truly appreciated the no hassle car purchase. Jon Keggins was my salesman and he let me have the time I needed to make up my mind and finally purchase my new RAV4 Hybrid. Thank you Jon and Waite Toyota. Having traded a Prius I have used the service department and have been satisfied with the service which help me make my decision.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We look forward to assisting you in the future!


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  • 2013 Toyota Highlander

    It was time to trade in our Sienna for a newer, more sporty Highlander. John K. has been our salesman and always goes out of his way to make the ...

    Dealer Response

    Shannon, Great too hear that you had a positives experience, enjoy that new Highlander!


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    It was time to trade in our Sienna for a newer, more sporty Highlander. John K. has been our salesman and always goes out of his way to make the buying process as easy as possible. Highly recommend Waite Toyota!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shannon, Great too hear that you had a positives experience, enjoy that new Highlander!


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  • Want the best car salesperson on the planet?

    Look no farther, Jessica Allen is her name. Straight forward no hassle truck buying experience, I didn't think it was a possibility until I purcha...

    Dealer Response

    Sean, Glad to hear about your experience. Thanks for your patronage.


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    Look no farther, Jessica Allen is her name. Straight forward no hassle truck buying experience, I didn't think it was a possibility until I purchased my 2016 tundra from her!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sean, Glad to hear about your experience. Thanks for your patronage.


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  • Jon Keggins, Great Salesman, Great Service

    Jon was very knowledgeable about vehicle specs and was willing to work with me to make me a customer. He walked me through all of the specs of my ...

    Dealer Response

    We are appreciative of your review and look forward to your continued patronage.


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    Jon was very knowledgeable about vehicle specs and was willing to work with me to make me a customer. He walked me through all of the specs of my new car, the buying process was very simple, and the service was excellent. I even received a follow up phone call today from a customer service line to thank me for my purchase and offered a number to call if I had any issues and needed help. I would highly recommend Waite Toyota to others and will certainly be spreading the word of the excellent service that I received while I was there. Thank you for me new 2016 RAV4 XLE Hybrid, it is a perfect fit for me and my needs! I look forward to continuing service with Waite Toyota!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are appreciative of your review and look forward to your continued patronage.


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  • toyota rav 4

    Jon is super helpful and I had a great experience buying my new Rav4. I would recommend this dealership to my friends and family.

    Dealer Response

    Lauri, Thanks for the review, we appreciate your business!


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    Jon is super helpful and I had a great experience buying my new Rav4. I would recommend this dealership to my friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lauri, Thanks for the review, we appreciate your business!


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  • 2016 Toyota Camry

    In purchasing our new Toyota Camry at Waite Toyota we found the sales person very professional. He answered all our questions. We were very happy ...

    Dealer Response

    Great to hear about your experience!


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    In purchasing our new Toyota Camry at Waite Toyota we found the sales person very professional. He answered all our questions. We were very happy with the sales experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Great to hear about your experience!


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  • toyota camry

    Very helpful, with no pressure to buy. This is my third Camry purchased here over the past 6 years. Great to work with and pleased with the vehicl...

    Dealer Response

    Andy, we appreciate your continued patronage!


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    Very helpful, with no pressure to buy. This is my third Camry purchased here over the past 6 years. Great to work with and pleased with the vehicle and the dealership. Keeps me reliably on the road every day. Thanks Waite Toyota! Andy in Watertown, New York

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Andy, we appreciate your continued patronage!


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  • Tremendous Sales Support

    We have dealt with Waite Toyota on three cars now. The salespeople have always had our best interest at heart. We went to another Toyota dealer in...

    Dealer Response

    We look forward to seeing you in the future!


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    We have dealt with Waite Toyota on three cars now. The salespeople have always had our best interest at heart. We went to another Toyota dealer in between and came back. We will not be experimenting with any other dealers in the future. We get a no-hassle fair shake from Waite every time.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We look forward to seeing you in the future!


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  • Best Sale Customer Service

    I was curious about trading in my SUV and walked out with the best deal anyone can ask for. Chuck made the process so easy to where all i had to d...

    Dealer Response

    Hello, We are glad you had a pleasant experience here at Waite Toyota. Enjoy your new vehicle.


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    I was curious about trading in my SUV and walked out with the best deal anyone can ask for. Chuck made the process so easy to where all i had to do was sign a few papers and the rest was done. For any issues no matter what they are, I can always call and expect the same service over the phone. I would and will come back here for my next vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, We are glad you had a pleasant experience here at Waite Toyota. Enjoy your new vehicle.


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