St. Marys Chevrolet

The staff in the service department was very courteous and the inspection of my vehicle was very thorough. I couldn't be more pleased!!!

My only neg comment is I didn't know you had a customer lounge to wait in. I have been there several times and just waited out where the vending mach...ines are. It would be nice to be told you can wait in our lounge and be directed there.

Beware internet buyers. Dealership General Manager did not keep his commitment. I am an educated consumer that had interest in a specific used truck i...n dealer inventory. I made a fair and equitable offer at the end of January on vehicle. GM called and after some conversation told me that unit was a recent inventory addition and that if truck was still there at the end of February, that he would accept offer. I repeated this to him and he again agreed. Flash forward 30 days -- I again attempt to purchase said unit. Spoke with GM, he made up an excuse that he was not authorized to approve purchase price and that he had to speak with owner, but promised he would call me back. It has now been over a week without response. I have left messages on his voicemail and tried to contact him via the salesperson ( who was fine throughout). Please know, this is not about the specific truck. This is about a General Manager that lied to a consumer and has not taken responsibility for his actions. Mr. Weaver may be a competent and able GM, but in this situation he created an epic fail. I would suggest that St Marys Chevrolet may be a great family store for those living in the area, but in today's age of the internet and the transparency it enables us as consumers that they still have a way to go.