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Reviews

Average Ratings

4.9
Average based on 73 reviews
  • Excellent service, highly recommended

    I highly, highly recommend my salesman in particular, Jason Haring. Buying a car by phone/ online is a scary and uncomfortable thing to do (I'm in...


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    I highly, highly recommend my salesman in particular, Jason Haring. Buying a car by phone/ online is a scary and uncomfortable thing to do (I'm in MA, dealership is in PA!) and I really felt like I was in good hands. He was very informative, not too pushy (which would have sent me running) and really was great, every step. Also was available for my many questions without making my feel rushed. Never went in person, had the car shipped. It is in as perfect condition as Jason said (whew!). Thank you.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Awesome vehicle buying experience.

    This is the seventh vehicle I have purchased in my lifetime the second one from Faulkner Fiat the professionalism, no pressure, relaxed, and prof...


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    This is the seventh vehicle I have purchased in my lifetime the second one from Faulkner Fiat the professionalism, no pressure, relaxed, and professional domineer from everyone has made my car buying experience even better than CARMAX. Jason is Awesome I have purchased two fiats within six months, and will be back for another within another six months. That is how much I enjoy the customer service there, and I get my vehicles serviced there.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great Experience

    Barry Miller was very helpful in assisting us in finding the correct vehicle! We bought a 2014 Ford Escape for a great price and the whole car buy...


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    Barry Miller was very helpful in assisting us in finding the correct vehicle! We bought a 2014 Ford Escape for a great price and the whole car buying process was very easy! I'm

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Great Experience

    Barry Miller was very helpful in assisting us in finding the correct vehicle! We bought a 2014 Ford Escape for a great price and the whole car buy...

    Dealer Response

    Thank you for leaving us this great review, Kelsey. We are very happy to hear that Barry could be so helpful during your recent visit with us. We ...


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    Barry Miller was very helpful in assisting us in finding the correct vehicle! We bought a 2014 Ford Escape for a great price and the whole car buying process was very easy! I'm

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for leaving us this great review, Kelsey. We are very happy to hear that Barry could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Jack Oyler General Manager (717) 590-5210


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  • Prompt, Clear, and Polite

    When I called to explain that my check engine light came on they suggested that I bring it in that day without hesitation. The service manager, C...


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    When I called to explain that my check engine light came on they suggested that I bring it in that day without hesitation. The service manager, Chris, explained the meaning of the light to both my husband on the phone and me in person in a clear easy to understand way.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Oil change service

    Chris in service is so nice. He takes the time to explain things. I can come any time and the service is quick.

    Dealer Response

    Thank you for writing about your visit with us, Kathy! I am happy to hear that Chris was able to provide you with the outstanding customer service...


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    Chris in service is so nice. He takes the time to explain things. I can come any time and the service is quick.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    Thank you for writing about your visit with us, Kathy! I am happy to hear that Chris was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our likers. Regards, Jack Oyler General Manager (717) 590-5210


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  • Excellent experience!

    Easy doing business with the sales representative, as well as the manager and the finance person. Very friendly and organized.

    Dealer Response

    Lorie, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your veh...


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    Easy doing business with the sales representative, as well as the manager and the finance person. Very friendly and organized.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Lorie, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with the team was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Jack Oyler General Manager (717) 590-5210


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  • TRULY EXCEPTIOAL EXPERIENCE!!

    Simply stated, my experience with Faulkner Fiat of Mechanicsburg was tremendously positive and truly the quintessential car buying experience. My...

    Dealer Response

    Your kind words mean a lot to us, Matthew. We appreciate your feedback and are happy to hear that Jason, Holly and Ed were able to meet your needs...


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    Simply stated, my experience with Faulkner Fiat of Mechanicsburg was tremendously positive and truly the quintessential car buying experience. My salesperson Jason defines what everyone considering purchasing a new vehicle should be fortunate enough to find in their sales representative: someone who is committed to helping his/her customers find the 'right' vehicle for them, offering exceptional knowledge and insight on the vehicle being considered, with the honesty and trustworthiness to make the overall experience extremely positive. I drove over two hours, directly after work, to meet with Jason and look at what has now become my new 2015 Fiat 500 Abarth. The courtesy that he, Holly and Ed showed me that evening, as well as their commitment to work together to help me achieve my financial goals, was beyond any of my expectations. Working well into the evening and after hours, their commitment never wavered; their pleasant demeanor always present, and their focus on my satisfaction. For me, this was the best car buying experience that I have ever had and a pleasant departure from the typical car buying drag. If you are in the market for a new vehicle, I cannot recommend the staff at Faulkner Fiat of Mechanicsburg enough. TRULY EXCEPTIONAL!!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Your kind words mean a lot to us, Matthew. We appreciate your feedback and are happy to hear that Jason, Holly and Ed were able to meet your needs. At Faulkner Fiat of Mechanicsburg, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Regards, Jack Oyler General Manager (717) 590-5210


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  • great sales men

    They way they worked with me and took care of me. Made sure I was taken care of went above and beyond.

    Dealer Response

    Daniel, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to g...


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    They way they worked with me and took care of me. Made sure I was taken care of went above and beyond.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Daniel, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook. Regards, Jack Oyler General Manager (717) 590-5210


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  • Happy with my purchase

    The friendly and thoughtfull staff made the buying process pleasant. Little, fun gifts were also an incentive for a relationship with the dealer. ...

    Dealer Response

    Victoria, I sincerely thank you for going out of your way to write this review about Faulkner Fiat of Mechanicsburg. We try to create a comfortabl...


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    The friendly and thoughtfull staff made the buying process pleasant. Little, fun gifts were also an incentive for a relationship with the dealer. I felt comfortable with the sales agent's sincerity and assurance of future services.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Victoria, I sincerely thank you for going out of your way to write this review about Faulkner Fiat of Mechanicsburg. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Also like/follow us on Facebook to stay connected with special events and deals. Regards, Jack Oyler General Manager (717) 590-5210


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