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Reviews

4.3
94 lifetime reviews. Includes reviews of Carman FIAT from DealerRater.com
  • Not recommended at all!
    March 9, 2017

    When I bought my car they promised to provide a new set of red mirror caps. After we walked out the dealership, I never heard from them. I've been...

    Carman FIAT

    At time of delivery we had mentioned that the red mirror caps were not available for the current model year of the Fiat 500 you purchased. Therefo...


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    When I bought my car they promised to provide a new set of red mirror caps. After we walked out the dealership, I never heard from them. I've been calling them week after week and they were pushing back coming with a bunch of excuses every time. At the end, they told me that they won't honor the deal! Very disappointed! So, you better think twice before you walk in to this dealership!

    Does not recommend this dealer
    Carman FIAT

    At time of delivery we had mentioned that the red mirror caps were not available for the current model year of the Fiat 500 you purchased. Therefore, we agreed to paint your mirrors at NO CHARGE (even though there was a $140 cost factor associated) and you signed the "we owe" which stated you would contact us if you would like to move forward with the red paint with our body shop. We were always willing and still willing to do that for you. There was no intention to deceive you or not move forward with our promise. We cannot simply honor your request afterwards to order extra mirror caps in white and then schedule to paint them red as there is an additional cost factor associated with that. We gave you a great deal on your car and we feel we gave you a bonus to help paint your mirror caps so it upsets us that you are on here giving us a 1 star review. If there was any miscommunication all around, we apologize, but thought we were clear in writing what was owed and we have the documentation here to back that up. I am out of the office now but I will call you tomorrow to clear this up.


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  • They don't honor a deal!

    When I bought my car they promised to provide a new set of red mirror caps. After we walked out the dealership, I never heard from them. I've been...


    Show Full Review

    When I bought my car they promised to provide a new set of red mirror caps. After we walked out the dealership, I never heard from them. I've been calling them week after week and they were pushing back coming with a bunch of excuses every time. At the end, they told me that they won't honor the deal! Very disappointed! So, you better think twice before you walk in to this dealership!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Not recommended!

    Not recommended at all! When I bought my car they promised to provide a new set of red mirror caps. After we walked out the dealership, I never he...


    Show Full Review

    Not recommended at all! When I bought my car they promised to provide a new set of red mirror caps. After we walked out the dealership, I never heard from them. I've been calling them week after week and they were pushing back coming with a bunch of excuses every time. At the end, they told me that they won't honor the deal! Very disappointed! So, you better think twice before you walk in to this dealership!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Dealer on Cars.com since September 2016