Read reviews that mention:
Sam is very professional and attentive. My car was there 1 whole week because of warranty issues and Sam took the time to call me daily with updates and... also explained everything that was done with great detail. Thank you.
My required repair was handled promptly and efficiently ! Plus - I was given a 'loaner' vehicle so I could commute 'back and forward'... to Walnut Creek. - Excellent service !
They treated me like family from beginning to end of the transaction! No pressure and honest dealer....highly recommend for easy, honest, transparent transaction... beginning to end! Happy to return in the future for service and to purchase another vehicle.
The service department is friendly, helpful & knowledgeable. McKevitt is bursting at it’s seems. The whole McKevitt compound is so small and... cramped it’s a tricky feat getting in & out of there. Sam is a prince.
Very professional, informative and personable . As I mentioned rear passenger mat missing after service. Comfortable seating are to wait for vehicle while... serviced . Was also offered rude if I wanted to go somewhere .
Quick turnaround time; excellent communication; strong efforts to accommodate customers' needs; Excellent Detail guy on staff -- better than the best... detail shop you can find anywhere else
Fast, friendly service from Service Manager; work completed the same day; location is conveniently located and easy to access; overall good experience...
The folks are very helpful and nice. They know what they are doing and they take care or the issues.
It was straight forward and easy. I spoke with Tony And David on the phone prior to coming in and they were incredibly helpful in answering my questions... and gathering information to help me. Then when I arrived, they were very welcoming and just got things done.
The service staff are friendly and professional, always want to make my visit a pleasant experience by keeping me informed how the progress of my service... is coming along. As I live in Napa, as soon as I arrive, they start to work on the car, thus avoiding long waiting times.