Reviews

4.9 out of 5 4.9
186 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 13, 2018

    Sam is very professional and attentive. My car was there 1 whole week because of warranty issues and Sam took the time to call me daily with updates and... also explained everything that was done with great detail. Thank you.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 10, 2018

    My required repair was handled promptly and efficiently ! Plus - I was given a 'loaner' vehicle so I could commute 'back and forward'... to Walnut Creek. - Excellent service !

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • November 19, 2014

    They treated me like family from beginning to end of the transaction! No pressure and honest dealer....highly recommend for easy, honest, transparent transaction... beginning to end! Happy to return in the future for service and to purchase another vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 7, 2018

    The service department is friendly, helpful & knowledgeable. McKevitt is bursting at it’s seems. The whole McKevitt compound is so small and... cramped it’s a tricky feat getting in & out of there. Sam is a prince.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 31, 2018

    Very professional, informative and personable . As I mentioned rear passenger mat missing after service. Comfortable seating are to wait for vehicle while... serviced . Was also offered rude if I wanted to go somewhere .

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 18, 2018

    Quick turnaround time; excellent communication; strong efforts to accommodate customers' needs; Excellent Detail guy on staff -- better than the best... detail shop you can find anywhere else

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 11, 2018

    Fast, friendly service from Service Manager; work completed the same day; location is conveniently located and easy to access; overall good experience...

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 23, 2018

    The folks are very helpful and nice. They know what they are doing and they take care or the issues.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 19, 2018

    It was straight forward and easy. I spoke with Tony And David on the phone prior to coming in and they were incredibly helpful in answering my questions... and gathering information to help me. Then when I arrived, they were very welcoming and just got things done.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 2, 2018

    The service staff are friendly and professional, always want to make my visit a pleasant experience by keeping me informed how the progress of my service... is coming along. As I live in Napa, as soon as I arrive, they start to work on the car, thus avoiding long waiting times.

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    Came in for service or repair
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