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Harper Jaguar Alfa Romeo Maserati

(96 reviews)
Visit Harper Jaguar Alfa Romeo Maserati
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–6:30pm 7:30am–6:00pm
Tuesday 8:30am–6:30pm 7:30am–6:00pm
Wednesday 8:30am–6:30pm 7:30am–6:00pm
Thursday 8:30am–6:30pm 7:30am–6:00pm
Friday 8:30am–6:30pm 7:30am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (865) 338-5334 (865) 338-5334
Used (865) 338-5274 (865) 338-5274
Service (865) 338-5149 (865) 338-5149

Inventory

See all 100 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2019.
We are proud to have the most knowledgeable and honest Jaguar, Alfa Romeo, Maserati staff in the nation. When dealing with our team you will receive what has been described as the "easiest car buying experience in the South." Shannon Harper the owner of the dealership is involved daily in ensuring your satisfaction. You can e-mail our owner and receive a personal response shannonharper@harperdealerships.com

Service center

Phone number (865) 338-5149

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

(96 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harper Jaguar Alfa Romeo Maserati from DealerRater.

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I was provided a nice courtesy car, my car was returned on time repaired and washed.

I was provided a nice courtesy car, my car was returned on time repaired and washed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words! We are glad we could provide you with a nice courtesy car and ensure your vehicle was returned on time, repaired, and washed. We appreciate your business at Harper Maserati.

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I had my Range Rover serviced this week.....back brake pads and rotors plus oil service. The work was done as scheduled. I would highly recommend Harper's for service. The technician Jim did a great job and is someone who can be trusted to complete the work in a quality manner.

I had my Range Rover serviced this week.....back brake pads and rotors plus oil service. The work was done as scheduled. I would highly recommend Harper's for service. The technician Jim did a great job and is someone who can be trusted to complete the work in a quality manner.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jay, thank you for your recommendation and for trusting Jim at Harper Maserati with your Range Rover's service. We are grateful to have you as a customer and appreciate your business!

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Harper Jaguar in Knoxville Tn. Is the highest standard anyone could ask for in service with Darel as the best service manager.

Harper Jaguar in Knoxville Tn. Is the highest standard anyone could ask for in service with Darel as the best service manager.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about Darel and our team at Harper FIAT, Cindy. We hope to welcome you back next time! Safe travels!

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The service provided by Harper Jaguar was great as usual. I appreciated Darrell keeping me informed about the repair. I would always recommend Darrell and the service dept. at Harper Jaguar.

The service provided by Harper Jaguar was great as usual. I appreciated Darrell keeping me informed about the repair. I would always recommend Darrell and the service dept. at Harper Jaguar.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Donna, we’re glad Darrell kept you informed and provided excellent service. Thank you for choosing Harper Maserati and recommending our team!

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This was my first service experience for my Alfa Romeo with Harper. It exceeded my expectations in every way possible. I interacted with Zach throughout the experience. He is exceptional in his customer interactions and competence. I especially appreciated his frequent communications.. He is A+ in every respect.

This was my first service experience for my Alfa Romeo with Harper. It exceeded my expectations in every way possible. I interacted with Zach throughout the experience. He is exceptional in his customer interactions and competence. I especially appreciated his frequent communications.. He is A+ in every respect.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Patricia, we're glad Zach made your first service experience with Harper Maserati - Alfa Romeo the best it could be. We truly value your business and look forward to seeing you again!

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Excellent service, top notch support team. Zach runs a great operation I highly recommend them for all your Maserati service needs.

Excellent service, top notch support team. Zach runs a great operation I highly recommend them for all your Maserati service needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jan, your feedback is music to our ears! We're happy to hear you had such a positive experience with Zach and the team. Thank you for choosing Harper Maserati Service Center and recommending our business. Safe travels!

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Repair issue was quickly identified and fixed. Work was clearly communicated. I highly recommend Darrell and the service department at Harper.

Repair issue was quickly identified and fixed. Work was clearly communicated. I highly recommend Darrell and the service department at Harper.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dave, thank you for your thoughtful feedback! We will be sure to pass along your kind words to Darrell and the rest of the team! See you next time at Harper Maserati Service!

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Kenny and Jim did another great job servicing my Range Rover. Amazing team that always does what they say. I couldn't be happier with the service. Impeccable!

Kenny and Jim did another great job servicing my Range Rover. Amazing team that always does what they say. I couldn't be happier with the service. Impeccable!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words about Kenny, Jim, and the rest of the Harper Maserati team! We are grateful to have earned your confidence.

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Excellent dealership experience. No pressure, competent salesperson (Wayne). Sales manager made me feel that the dealership really valued my business.

Excellent dealership experience. No pressure, competent salesperson (Wayne). Sales manager made me feel that the dealership really valued my business.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tricia, we're delighted to hear that Wayne and the team at Harper Maserati made your experience so positive. Thank you for choosing us!

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Highly recommend! Carter helped us and was amazing. The whole process of trading in my vehicle and getting a new one was smooth and easy. They helped me get a good trade offer over the phone from 4.5 hours away and had the best deal I could find on a used Highlander. You won’t be disappointed!

Highly recommend! Carter helped us and was amazing. The whole process of trading in my vehicle and getting a new one was smooth and easy. They helped me get a good trade offer over the phone from 4.5 hours away and had the best deal I could find on a used Highlander. You won’t be disappointed!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Whitney, we're delighted to hear that Carter and the Harper Maserati team made your trade-in experience smooth and easy. Thank you for recommending us! Enjoy your new-to-you Highlander!

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