Fitzgerald's Countryside Chrysler Jeep

Reviews

Average Ratings

4.8
51 lifetime reviews. Includes reviews of Fitzgerald's Countryside Chrysler Jeep from DealerRater.com
  • new jeep purchase
    November 11, 2017

    just bought a new 2017 Rubicon Jeep. Was treated like family, and NOT a "customer". Very happy with dealership and Dan Reese salesman. Returned a...

    Fitzgerald's Countryside Chrysler Jeep

    We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer and we are happy our team was able ...


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    just bought a new 2017 Rubicon Jeep. Was treated like family, and NOT a "customer". Very happy with dealership and Dan Reese salesman. Returned a week later with service question, they immediately got me in, questions answered, away I went. Didn't have to wait at all. Everyone was very helpful and I would recommend dealership to everyone. Dan Reese was a new salesman at the dealership, and what he didn't know, he immediately found answers to. I have already sent him customers, who too were very happy. Awesome dealership.

    Does recommend this dealer
    Fitzgerald's Countryside Chrysler Jeep

    We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer and we are happy our team was able to provide you with great guidance and knowledgeable expertise. Thanks again for the positive feedback!


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  • AWESOME DEALERSHIP!
    November 11, 2017

    Do yourself the favor and go first to Fitz before any other dealership. Jim Gass and Sean the finance manager were by far the best individuals I h...

    Fitzgerald's Countryside Chrysler Jeep

    We are happy to provide a professional, courteous, and engaging experience! We appreciate your recommendation of our team and the staff here at Fi...


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    Do yourself the favor and go first to Fitz before any other dealership. Jim Gass and Sean the finance manager were by far the best individuals I have ever worked with in regards to a new vehicle purchase. I wasn't the easiest person to deal with but they are extremely fair, honest, understanding and respectable people and their is no pushing around or false proposals. I am the happy owner of a 2018 Jeep Cherokee with a comfortable payment and a great extended warranty! Thanks Jim and Sean, I truly mean this when I say your the best in the business!

    Does recommend this dealer
    Fitzgerald's Countryside Chrysler Jeep

    We are happy to provide a professional, courteous, and engaging experience! We appreciate your recommendation of our team and the staff here at Fitzgerald's look forward to further serving you in the future!


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  • BEST EXPERIENCE BY FAR!

    Do yourself the favor and go first to Fitz before any other dealership. Jim Gass and Sean the finance manager were by far the best individuals I h...

    Dealer Response

    Thank you for your kind words. We appreciate your feedback and business. Enjoy your new Jeep Cherokee!


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    Do yourself the favor and go first to Fitz before any other dealership. Jim Gass and Sean the finance manager were by far the best individuals I have ever worked with in regards to a new vehicle purchase. I wasn't the easiest person to deal with but they are extremely fair, honest, understanding and respectable people and their is no pushing around or false proposals. I am the happy owner of a 2018 Jeep Cherokee with a comfortable payment and a great extended warranty! Thanks Jim and Sean, I truly mean this when I say your the best in the business!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words. We appreciate your feedback and business. Enjoy your new Jeep Cherokee!


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  • BEST CAR BUYING EXPERIENCE EVER
    August 28, 2017

    Mike Santagada and crew gave me the best car buying experience ever. No pressure, no haggling, no fuss. They had exactly what I wanted and gave ...

    Fitzgerald's Countryside Chrysler Jeep

    We are happy to hear of your positive experience with our location. Exceptional deals and positive customer service come standard with the dealers...


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    Mike Santagada and crew gave me the best car buying experience ever. No pressure, no haggling, no fuss. They had exactly what I wanted and gave me service and attention fit for a king. ALL the staff at Fitzgerald Auto showed commitment to the highest quality of customer service . . . fast, efficient, with a handshake, smile, and terrific sense of humor. Mike and the crew made my day!

    Does recommend this dealer
    Fitzgerald's Countryside Chrysler Jeep

    We are happy to hear of your positive experience with our location. Exceptional deals and positive customer service come standard with the dealership. Thanks again for the great review!


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  • Listened to me and worked hard to suit my needs
    August 19, 2017

    I purchased a 2017 Jeep Cherokee Latitude at Fitzgerald Countryside Jeep last weekend and had a great experience. My sales guy Pete Lopez was ...

    Fitzgerald's Countryside Chrysler Jeep

    We are happy to hear of your positive experience with our location. Exceptional deals and positive customer service come standard with the dealers...


    Show Full Review

    I purchased a 2017 Jeep Cherokee Latitude at Fitzgerald Countryside Jeep last weekend and had a great experience. My sales guy Pete Lopez was low pressure and accommodating. I didn't have time to complete the transaction on Saturday so he got everything set up for me to come back on Sunday and make the purchase. Problem was when I left on Saturday they didn't have a vehicle with the exact combination of features that I wanted. Pete worked late Saturday night and emailed me links to Cherokees that fit my requirements. At 8:30pm he finally located the one that I wanted. On Sunday I went in and the car was ready for a test drive. The finance manager Joe Nicolosi worked out a great financing offer for me and I bought the car. Everyone loves the car and I offered to drive coworkers to lunch all week to show off. Thanks Pete & Joe for a job well done.

    Does recommend this dealer
    Fitzgerald's Countryside Chrysler Jeep

    We are happy to hear of your positive experience with our location. Exceptional deals and positive customer service come standard with the dealership. Thanks again for the great review!


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  • Respected my time

    I purchased a 2017 Jeep Cherokee Latitude at Fitzgerald Countryside Jeep last weekend and had a great experience. My sales guy Pete Lopez was ...

    Dealer Response

    We are happy you found us so helpful! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.


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    I purchased a 2017 Jeep Cherokee Latitude at Fitzgerald Countryside Jeep last weekend and had a great experience. My sales guy Pete Lopez was low pressure and accommodating. I didn't have time to complete the transaction on Saturday so he got everything set up for me to come back on Sunday and make the purchase. Problem was when I left on Saturday they didn't have a vehicle with the exact combination of features that I wanted. Pete worked late Saturday night and emailed me links to Cherokees that fit my requirements. At 8:30pm he finally located the one that I wanted. On Sunday I went in and the car was ready for a test drive. The finance manager Joe Nicolosi worked out a great financing offer for me and I bought the car. Everyone loves the car and I offered to drive coworkers to lunch all week to show off. Thanks Pete & Joe for a job well done.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are happy you found us so helpful! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.


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  • No muss. No fuss. Just a car.
    June 12, 2017

    We tried to purchase a car at another dealership and got the runaround. You know, the gladhanding when you walk in the door that quickly devolves ...

    Fitzgerald's Countryside Chrysler Jeep

    We appreciate your honest feedback. We're happy to hear you've been well taken care of by Pete and our team, and we hope you're enjoying your car....


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    We tried to purchase a car at another dealership and got the runaround. You know, the gladhanding when you walk in the door that quickly devolves into waiting around. After about 20 minutes, we left and saw Fitzgerald Auto Malls on the way home and stopped in. See, we actually did want to buy a car. We just needed someone to sell us one and not give us the runaround. Pete Lopez was our salesman. He very briefly explained the upfront pricing. We told him what we were looking for and he let us test drive a few different options. We found exactly what we were looking for and we did a very quick no muss no fuss deal and drove off the lot with our car. Everyone was helpful and there was no pressure to buy, finance, add options, etc. No handwringing about anything. No running back and forth to a manager and making us wait. Overall it was a very positive experience and I would definitely go back.

    Does recommend this dealer
    Fitzgerald's Countryside Chrysler Jeep

    We appreciate your honest feedback. We're happy to hear you've been well taken care of by Pete and our team, and we hope you're enjoying your car. Please let us know if there's anything else we can do for you. See you on the road!


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  • Outstanding!
    May 28, 2017

    This dealership???s Service Department is ???Top Notch???! I really wasn???t looking forward to researching tires for my car??? But the Service ...

    Fitzgerald's Countryside Chrysler Jeep

    Hi, Rick! Thanks so much for this outstanding review of Jami and our service department. Please feel free to give us a ring if you have any quest...


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    This dealership???s Service Department is ???Top Notch???! I really wasn???t looking forward to researching tires for my car??? But the Service Manager, Jami took the time to research all of my options, and then update me with all the details such as warranty, brand and price. Talk about ???Outstanding??? customer service, professionalism and knowledge??? this place had it all from the moment I pull into the service bay. From this experience, you've gained a loyal customer. A Huge Thank You To Jami And The Entire Team!

    Does recommend this dealer
    Came in for service or repair
    Fitzgerald's Countryside Chrysler Jeep

    Hi, Rick! Thanks so much for this outstanding review of Jami and our service department. Please feel free to give us a ring if you have any questions. Hope to see you again next time you are in need of service for your vehicle.


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  • Absolutely Outstanding!
    May 17, 2017

    One of the things that I hate most in life is buying a car. So much so, in fact, that I waited nearly to the last day on my lease to go to a deal...

    Fitzgerald's Countryside Chrysler Jeep

    Thank you for your kind words for Pete, Gordon and the rest of our team! Glad it was a stress free experience and we hope you are enjoying your ne...


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    One of the things that I hate most in life is buying a car. So much so, in fact, that I waited nearly to the last day on my lease to go to a dealership. I read some great things about Fitzgerald's online so I decided to stop in, and I was absolutely glad I did. Within two and a half hours, Pete Lopez had me in a brand new car at a price that I couldn't believe. There was no hard negotiations - they actually provide you the best value first and have it on the car! So instead of getting into a lower class car at $20K, they were able to get me in a luxury $38K for a lease that was only about $25 per month more - plus lots of extras in terms of service. If you HATE buying cars and always put it off - you got to come in and meet Pete and the team working around them. I never bought a car so fast, with so little stress. How they have their operations set up is the best. I don't think I could ever buy a car from anyone else in the future - they have made a loyal customer and treated me extremely well.

    Does recommend this dealer
    Fitzgerald's Countryside Chrysler Jeep

    Thank you for your kind words for Pete, Gordon and the rest of our team! Glad it was a stress free experience and we hope you are enjoying your new ride!


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  • A Good Experience
    May 13, 2017

    Our experience during our recent search for a new Chrysler Pacifica was one of the best car shopping ones we have had. Pete Lopez and Joe Nicolosi...

    Fitzgerald's Countryside Chrysler Jeep

    Thank you for your purchase and welcome to the FitzWay family!


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    Our experience during our recent search for a new Chrysler Pacifica was one of the best car shopping ones we have had. Pete Lopez and Joe Nicolosi were very customer focused.

    Does recommend this dealer
    Fitzgerald's Countryside Chrysler Jeep

    Thank you for your purchase and welcome to the FitzWay family!


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