Fitzgerald's Countryside Chrysler Jeep

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Reviews

Average Ratings

4.6
39 lifetime reviews. Includes reviews of Fitzgerald's Countryside Chrysler Jeep from DealerRater.com
  • Jim Palm Harbor

    3000 mile service completed with the usual excellence. I have having this vehicle serviced since June of 2012. The Service team is always courteou...


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    3000 mile service completed with the usual excellence. I have having this vehicle serviced since June of 2012. The Service team is always courteous, professional with good humor as an add on.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Deal!
    March 3, 2017

    This is the first car buying experience where we walked out feeling like we got a great deal.Pete Lopez was very helpful during the process and ma...

    Fitzgerald's Countryside Chrysler Jeep

    Thanks for this great review! We love to hear from our customers. Please feel free to reach out if you have any questions at all. Enjoy your new...


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    This is the first car buying experience where we walked out feeling like we got a great deal.Pete Lopez was very helpful during the process and making sure that we were familiar with all the features of the vehicle. Keith showed us how to open and remove the sun roof panels and ensured that we had the required tool and storage bag for the panels. Everyone was very friendly and worked hard to get us a great deal.

    Does recommend this dealer
    Fitzgerald's Countryside Chrysler Jeep

    Thanks for this great review! We love to hear from our customers. Please feel free to reach out if you have any questions at all. Enjoy your new wheels!


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  • easy experience
    February 26, 2017

    Sales consultant Pete Lopez and his manager Gordon Made this the easiest transaction I've ever had bring a car. Haggle free and Hassle free and pr...

    Fitzgerald's Countryside Chrysler Jeep

    Thank you Tony for your review happy to do business with you. Contact us if you need anything else


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    Sales consultant Pete Lopez and his manager Gordon Made this the easiest transaction I've ever had bring a car. Haggle free and Hassle free and professional approach to selling the dealership. Price was vastly different than Dayton Andrews. Tony Clearwater Beach

    Does recommend this dealer
    Fitzgerald's Countryside Chrysler Jeep

    Thank you Tony for your review happy to do business with you. Contact us if you need anything else


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  • Wow!!! We actually had FUN buying a Jeep Renegade
    July 9, 2016

    Keith our salesperson was excellent. Everyone else was friendly and helpful to. Sean, the finance person ensured we understood everything and wor...

    Fitzgerald's Countryside Chrysler Jeep

    Thank you for making the trip! We are so happy to hear that you had such a pleasant visit with us, Enjoy your new ride!


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    Keith our salesperson was excellent. Everyone else was friendly and helpful to. Sean, the finance person ensured we understood everything and worked hard to find the perfect deal. Wayne was wonderful with our title situation (left it home ---- and since he lives nearby helped ensure two trips to the dealership would not be necessary... (Drove from Brooksville - and it was well worth the trip...

    Does recommend this dealer
    Fitzgerald's Countryside Chrysler Jeep

    Thank you for making the trip! We are so happy to hear that you had such a pleasant visit with us, Enjoy your new ride!


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  • Service
    April 8, 2016

    I brought my car in for A/C and an engine light on Thursday April 7th. I was charged $300+ for diagnosis. I was informed the a/c compressor "was ...

    Fitzgerald's Countryside Chrysler Jeep

    Heather, I am glad we were able to speak about your concerns last week. I apologize we were unable to come to a mutual understanding regarding you...


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    I brought my car in for A/C and an engine light on Thursday April 7th. I was charged $300+ for diagnosis. I was informed the a/c compressor "was broken leaking a ton and that is what the smell is in the engine" and that to fix would be approx $900+, and "we don't have the part, will have to order". I was told I had a fuel line leak and that was the cause of engine light. Again approx $800+ to fix, and "we don't have part, will have to order". So, I inquired what about the coolant leak, could't that be a cause of engine light and the sweet smell from the engine? Was informed that there was no coolant leak, it is the fuel line causing the engine light and that the smell is the freon. I inquired about a freon smell, I thought freon had no smell. I also stated that I do not ever smell anything IN the car. I asked if I have air post my inspection/diagnosis, the girl didn't know so she said to answer all my questions, she will get mechanic. He said that currently there is air, but that I need to replace compressor in A/C. I asked if I may instead have a slow leak and that could possibly be fixed with that product that is put into the a/c and fills small holes, and was informed that question could not be answered. I also asked how I have air if compressor isn't working? No answer. I asked what am I being charged so much for the visit, and how much freon needed to be replaced. I was informed, " you are being charged for a diagnosis/exchange/charge and we don't know how much freon was in your car, he didn't tell me". I was not to leave until I signed their paperwork and made payment for >$300. So I paid, signed that I was unhappy and felt screwed. I do at least have air, and still have air 24 hours later in the car. I immediately took my car to a trusted mechanic in Dunedin, told him my experience and asked if he could take a look. As soon as he popped the hood, he told me, "you have a coolant leak, it is obvious, there is barely fluid in the coolant tank! Take a look yourself!" I did, and sure enough, barely any fluid in the tank. Cost me $160 to fix. I did not have the smell on the engine driving my car today. This experience has made me feel that the dealerships can not be trusted with service. I was also lightly approached by a salesman (while sitting in waiting area) who informed me the "New Pacificas are coming out soon". $300+ is a lot of money for a diagnosis. And then to take the car immediately to someone else that actually fixed a problem that I was told isn't the problem and for less, it maddening! After looking at your dealership site, I am surprised to see the service manager picture is the woman that was sitting next to the girl who was speaking with me. She never opted to help out or take over the conversation. The girl was as pleasant as could be, I was obviously not happy, which would be the job of the Manager/Jami to take on this conversation. Very disappointed.

    Does not recommend this dealer
    Came in for service or repair
    Fitzgerald's Countryside Chrysler Jeep

    Heather, I am glad we were able to speak about your concerns last week. I apologize we were unable to come to a mutual understanding regarding your recent experience with us. As always, we hope to be of service to you in the future.


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  • great service

    I brought my Jeep in for repair they did a great job on time provided a loaner this is the way car dealers should operate


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    I brought my Jeep in for repair they did a great job on time provided a loaner this is the way car dealers should operate

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • The Best experience I have ever had buying a car!
    August 18, 2015

    Patrick, Mindy, and Bo were fantastic.. I had been to several competing dealerships earlier in the day and dealt with the normal runaround you ex...


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    Patrick, Mindy, and Bo were fantastic.. I had been to several competing dealerships earlier in the day and dealt with the normal runaround you expect when buying a new car. Fitzgerald Jeep is a completely different story. No hard sell. Just honest, knowledgeable, professional human beings who are there to answer your questions and assist with making an informed decision. This is all because they do not work off of commission. What a novel idea! Patrick was extremely knowledgeable and walked me through every step of the way. Mindy then assisted with financing options that were available. Last but certainly not least, Bo assisted with finalizing all of the details. His only interest was to make sure I understood every option I had available before signing on the dotted line. I can't wait until my first service appointment so I can spend more time with everyone at Fitzgerald Jeep!!!

    Does recommend this dealer

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  • Great Experience
    July 4, 2015

    Bo and Dane were a pleasure to work with. By the time we got to the dealership to start doing our paperwork, Bo already had everything ready to go...


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    Bo and Dane were a pleasure to work with. By the time we got to the dealership to start doing our paperwork, Bo already had everything ready to go for us so we were in and out! Great experience.

    Does recommend this dealer

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  • Wonderful experience
    May 27, 2015

    Best experience I could have ever hoped for. Everyone was extremely friendly and made me feel so comfortable. There was never any pressure and it ...


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    Best experience I could have ever hoped for. Everyone was extremely friendly and made me feel so comfortable. There was never any pressure and it was very apparent that they had my best interest in mind. It was exceptional service, and I love my Jeep! I highly, highly recommend.

    Does recommend this dealer

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  • AWESOME EXPERIENCE!
    May 22, 2015

    I had an AWESOME EXPERIENCE at Fitzgerald Jeep! Patrick , Mindy and Bo were the most professional and friendly sales personnel I have ever worked...


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    I had an AWESOME EXPERIENCE at Fitzgerald Jeep! Patrick , Mindy and Bo were the most professional and friendly sales personnel I have ever worked with. I was treated so nicely and I can't wait to go back and buy another vehicle from them for my daughter. There was no haggling and/or pressure of buying my NEW 2015 JEEP WRANGLER SPORT! I would recommend this dealership to everyone I know and to anyone who is looking for an exceptionally buying experience! They get 2 thumbs up from my entire family!

    Does recommend this dealer

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