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Every time We Go In there everyone is so very Nice and Sweet and has always received good service. And Everyone’s So Friendly Especially Marty and Teri.... They’ve always been there to help my Mom with any problems that has come up and it makes my Mom feel good knowing they’re there to help her. We look forward to seeing you guys soon. God Bless.
We came in to look for a used pickup, but Ben sat down with us and showed us how we could buy a brand new Ram for only a little bit more. We are very... happy with this truck, and very glad that we were helped by Ben. I've bought many cars over the years, and the old adage about slimy car salemen is usually true - they talk you into spending more and getting less. With Ben it was the opposite - he showed us different options, never tried to pressure us into a decision, and ultimately helped us drive off in a truck that exceeded all our expectations. I highly recommend this dealership, and especially our sales guy, Ben.
I do NOT recommend this dealership. They sold me a used car with major damage underneath the right side of it. When I was buying it I wanted to get it... inspected myself, but they insisted that their guy do it because he goes over everything and would do a much more thorough inspection than my guy. Well, it turns out they just wanted their guy to do it so they could hide the damage that was under the car. When I noticed the damage, I sent them a picture and they could not have cared less. I am in the process of reporting them to the BBB. Stay away from this place!!!!
Bought a used truck, as-is, from this dealer as it was a Dodge 2500 truck from a friend of the salesman. Truck is actually a nice truck and we knew it... needed tires when we were buying because it had passenger tires - not even truck tires - installed with zero tread and a truck “305” tire as a spare. The low pressure warning was showing in the dash. After buying it - with only one key fob too, We drove it off the lot and message center said “oil change due”. We paid for tires and then had to have brakes installed. Took it to MD inspection and then needed window tinting removed, new over cab LED lights , new LED mirror puddle lights, inside LED overhead console lights. While waiting for those parts to come in, we had a slide fifth wheel hitch installed and was informed of water in the jack recess (under the rear drivers seat) that was a result of a seal leak on the brake light at the rear of the cab. After getting rid of the water and fixing that seal, I noticed that there were pieces missing to the jack. I had asked the salesman to at least get the remaining parts for the jack assembly, that was 4 months ago and still no response. Talk about leaving customers hanging ... Buyer Beware is what I say
Very prompt on schedule. Was in and out with very little wait time. Very comfortable waiting area, also was very clean.
Marty is great at getting everything done. Seeing that repairs were done in a timely manner. Customer service is excellent.
Salesman and staff were very knowledgable about the vehicle and its features, the price was reasonable, and no one was pushy when it came to the purchase.
Friendly people -- they have even come to know me by name. Make no mistake: it is the integrity and service provided by the service department (who maintained... my previous vehicle) that ensured I would return to Country Chrysler Dodge Jeep Ram when buying my next vehicle. But in addition, the sales staff listened to what I wanted, rather than try to make a hard sell on something I didn't want.
very friendly and helpful and understanding because I am disabled and have several sever health problems I cannot always keep my appoints due to pain and... illnesses !
Fast, friendly, efficient service. Clean waiting area. Sales persons are always friendly and gave us the best possible deal on our truck.