Hometown Chevrolet Buick GMC, Inc.

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Hometown Chevrolet Buick GMC, Inc. Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2018

Hometown Chevrolet Buick GMC, locally owned and operated. Hometown Auto Group has been a longtime supporter of the commu

...

nity. We provide a quality buying experience and are focused on the community. You will get a great car at a great price. We also have a Master Technician Diesel Mechanic for your conveyance. Big City Deals Hometown Feel!!

"Big City Deals! Hometown Feel!"

Service

Oil, Filter Change

$27.95

Wheel Balance

$39.95 and up*

Multi-Point Inspection

Complimentary

New Brake Pads/Shoes (Front)

$99.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
308 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    July 24, 2019

    My experience started off bad from the beginning however we always try to support local businesses. I left two voicemails for a salesman to call me back... about a car on their lot for sale. It has been 3 days I still have not received a return call. I called again waited for operator was hung up on. I finally called back again and spoke to a sales man who did not know anything about a car I was interested in that was for sale at this dealership. He proceeded to argue with me that they did not have this particular car at their dealership. I explained I had personally saw the car on the lot Sunday and viewed information about the car online. The next day the salesman called me back and ask if I wanted to come test drive the car and I told him I could not come but I would come this week. The very next day I came to the dealership to test drive the car and the car had been sold at auction. I was offered to buy another car and was told that this had happened to another customer as well. I explained to the 3 salesmen this is no way to run a business and was told that I did not put a deposit down on the car so they could do what they wanted. I stopped them and explained that I would never purchase from this dealership again. Customer service is everything in running a business and when you treat your customers like this they will not come back. Please rethink the way your sales team is treating your customers. Also your sales personnel needs to be trained in how to be respectful to buying customers and be able to remember that they spoke to them about a car. It has only been one day and he could not remember talking to me about the car that was auctioned off not even 24 hrs prior to speaking to me. This is a problem.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 25, 2019

    The salesperson I texted treated me like a total idiot. A $7000 truck that was 16 yrs old and they raised the price by $2,000 to $10,900. Amazing what... a set of wheels and a $600 lowering kit equals to...lol.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 12, 2017

    I HAVE BEEN PUTTING OFF BUYING A CAR FOR MONTHS. SO GLAD I FINALLY CAME TO HOMETOWN AUTO. THANK YOU JEFF LAW AND STAFF FOR HELPING ME MEET MY NEEDS.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 7, 2019

    We had a great experience with Kevin and Ashley. One of the easiest experiences ever. We will definitely be back when we decide to buy another vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kimberly, thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with Kevin and Ashley. ...Please let us know if we can help you with anything else. Sincerely, Bob Gasbarri, Dealer Operator | bgasbarri@hometownautogroup.com

  • 2.0 out of 5
    May 3, 2019

    Paid for the car Wednesday Told me that send truck 9am to pick in Richmond va stop dealerships on Thursday at 2:45 still no car they said come back pick... up at 5:00 still no car so I pitch a fit then I tell management I’ve been waiting for 12yrs to have something like this and what’s one day hurt they not good keeping there Word and it’s was all Manager he has smart mouth does not care at all about the costumer. Any local car dealer looking for great management Dre Joyce He work nice whole Process he should be management

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 30, 2019

    This dealership was one of a kind. They were very helpful and even went out of their ways to help us get what we wanted.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 20, 2019

    Talk about a wonderful car buying experience!!!! I had been to other dealers but when I say Hometown had me signed sealed and delivered in less than 2... hours. They are wonderful from beginning to end. Thanks y’all. The family loves the new addition!!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 15, 2019

    Fantastic Salesman - Ashton! No pressure and got me what I wanted! I also didn't have to wait all day and was surprised by how fast it took to get in and... out and into my new vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 11, 2019

    The staff at Hometown went out of their way to help me and my daughter have a great experience as she purchased her first car. They even helped to entertain... our little one while we were signing those dotted lines in finance. I will always bring my business back her as long as they continue to show the level of professionalism they did!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 8, 2019

    Dealership was fast, friendly, and straight-forward. I found the vehicle I wanted, came in test-drove and left the dealership in my vehicle in under an... hour.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews