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Reviews

Average Ratings

4.8
Average based on 25 reviews
  • Recent Purchase of First car

    Went shopping for a used car for my niece, went to several places with no luck. Then spotted Rt, 111 Auto. Michael was terrific and easy to talk t...

    Dealer Response

    Thank you, Frank, for your 5 star review. We truly value your business and we look forward to serving your automotive needs for many more years to...


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    Went shopping for a used car for my niece, went to several places with no luck. Then spotted Rt, 111 Auto. Michael was terrific and easy to talk to. No hassle and very easy purchase. I would recommend this place to anyone who is looking for a used vehicle first. They offer a great warranty to go along with a great car. Thank You Michael for everything. Looking forward in doing business with you again.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you, Frank, for your 5 star review. We truly value your business and we look forward to serving your automotive needs for many more years to come. Kind Regards, Michael Ide


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  • Bought 2 cars, & will come back for my 3rd car

    Michael is awesome. He is the the guy to go too. Wonderful services and would recommend this place to anyone. Keep it up Michael I'll see you soon...

    Dealer Response

    Thank you, Sonya, for your kind recommendation. We truly value your business and we look forward to serving your automotive needs for many more ye...


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    Michael is awesome. He is the the guy to go too. Wonderful services and would recommend this place to anyone. Keep it up Michael I'll see you soon for my 3rd car.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Sonya, for your kind recommendation. We truly value your business and we look forward to serving your automotive needs for many more years to come. Kind Regards, Michael Ide


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  • great!

    Just wanted to give Michael of a Route 110 a good review. From the second he came out to greet me, I knew I was going to enjoy working with Michae...

    Dealer Response

    Thank you, Mr. Rivera, for the recommendation. If you have any questions going forward, please do not hesitate to reach out to me at any time. I h...


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    Just wanted to give Michael of a Route 110 a good review. From the second he came out to greet me, I knew I was going to enjoy working with Michael. He showed immense amounts of knowledge, patience, humor and dedication. He spent a good hour and half with me as we hung out at his desk. Keep up the good work Michael, I will send you business soon!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you, Mr. Rivera, for the recommendation. If you have any questions going forward, please do not hesitate to reach out to me at any time. I hope that your enjoying your new vehicle and we look forward to working with you again in the future. Best Regards, Michael Ide


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  • Satisfied

    It was such an easy and painless visit even though it was on a busy Saturday. This dealership was friendly, helpful and very accommodating. It was...

    Dealer Response

    It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Michae...


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    It was such an easy and painless visit even though it was on a busy Saturday. This dealership was friendly, helpful and very accommodating. It was good doing business with Michael. I would buy from him again.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    It is truly a pleasure for us to learn that you enjoyed your visit here. We value your business and we hope to see you again. Kind Regards, Michael Ide


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  • Great Follow up and Service-even AFTER the FACT!

    As an addendum to my earlier review from 11/15: I had an issue with my '07 Pilot...nothing out of the ordinary for a 9 year old car-the alternator...

    Dealer Response

    Thank you, Tim, for your kind recommendation. We truly value your business and we look forward to serving your automotive needs for many more year...


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    As an addendum to my earlier review from 11/15: I had an issue with my '07 Pilot...nothing out of the ordinary for a 9 year old car-the alternator went. The Ide Family made good on it! They are great to work with, and i couldn't recommend them more!! Tim S.

    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you, Tim, for your kind recommendation. We truly value your business and we look forward to serving your automotive needs for many more years to come. Kind Regards, Michael Ide


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  • Great People

    I just picked up my car this weekend. I had a great experience with Michael Ide. He was very honest, straightforward, and responsive. We did most ...

    Dealer Response

    Thank you, Dan, for taking the time to share such wonderful feedback. We know you have many choices when buying a used car, so we really appreciat...


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    I just picked up my car this weekend. I had a great experience with Michael Ide. He was very honest, straightforward, and responsive. We did most of our communication by email, which was incredibly efficient. Thank you for making my purchase so easy!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Dan, for taking the time to share such wonderful feedback. We know you have many choices when buying a used car, so we really appreciate your business. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Michael Ide


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  • Great Dealer and Service!

    Mike and the Ide Family are a pleasure to do business with; Professional and friendly! They are easy to work with! When a small issue arose with m...

    Dealer Response

    Thank you, Tim, for your kind recommendation. We truly value your business and we look forward to serving your automotive needs for many more year...


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    Mike and the Ide Family are a pleasure to do business with; Professional and friendly! They are easy to work with! When a small issue arose with my pre-owned vehicle they were quick to respond and repair the issue! I highly recommend them as a local, family owned, friendly dealership to deal with! Tim S.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you, Tim, for your kind recommendation. We truly value your business and we look forward to serving your automotive needs for many more years to come. Kind Regards, Michael Ide Route 110 Auto Dracut Ma.


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  • Great Customer Service/Great Inventory.

    I recently purchased a vehicle from this dealership. I have nothing but positive things to say about my experience here. Michael is running a very...

    Dealer Response

    Thank you, Colby! Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really apprecia...


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    I recently purchased a vehicle from this dealership. I have nothing but positive things to say about my experience here. Michael is running a very organized operation here at this dealership. I made a purchase at night and they went to the registry the next day for me and I was driving away the following afternoon. I highly recommend this dealership and I would like to thank the Ide family for everything they have done for me.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Colby! Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken for sharing your experience on Cars.com. We value your business and we hope to see you again. Kind Regards, Michael Ide


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  • My mileage was not accurate like they told me..

    The car was 62k Miles when they tell me it was 56k miles. and then the tire presure icone was on after 1 day use they never fix it. I was over pay...

    Dealer Response

    Mr Mondesir Bought a Vehicle from us nine months ago on 03/06/2015. All vehicles here are advertised with the exact miles with pictures and a car ...


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    The car was 62k Miles when they tell me it was 56k miles. and then the tire presure icone was on after 1 day use they never fix it. I was over paying for this car. After 5 days I have to do the break. at this time the light still on in my car. I bring the car over twice. I told them first time the clear the code. and then come back now forever. For that reason I was desappointed. late review because I lost the brochure. find while am looking an ATM card.

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
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    Dealer Response

    Mr Mondesir Bought a Vehicle from us nine months ago on 03/06/2015. All vehicles here are advertised with the exact miles with pictures and a car fax history report online. After reading this review I believe his concerns were his tire pressure light icon and his brakes. The dealership took care of these issues prior to delivery of this vehicle and his vehicle came with a 6 month warranty. I have tried to reach out to Mr. Mondesir to resolve this. If you still have some concerns with your vehicle, please reach out to me at 978-459-7800 and I can help you. Thank you, Michael Ide


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  • Very nice experience

    My wife and I recently had a pleasant experience shopping for a used car at Route 110 Auto in Dracut Ma. We visited the store and was delighted to...

    Dealer Response

    Dave, Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! - Michael Ide


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    My wife and I recently had a pleasant experience shopping for a used car at Route 110 Auto in Dracut Ma. We visited the store and was delighted to have Michael Ide as our salesman. Our visit was very informative as Michael is very knowledgeable about his inventory. His inventory is truly hand picked. Many of his vehicles are in excellent condition and have extremely low mileage. Thank you for your service, I bought a beautiful car!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dave, Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! - Michael Ide


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