Jess Ford of Grand Coulee

4.9 out of 5 4.9
Rectangle 48
Sales 7:30 AM - 5:30 PM
Service 7:30 AM - 5:00 PM

Jess Ford of Grand Coulee Hours

Sales

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since July 2017

Jess Ford of Grand Coulee... Where a handshake still means something. It's been our way of doing business for the last 2

...

7 years. As a local family owned business, we take pride in treating customers like friends. We serve 3 locations in Eastern Washington with Sales and Service. Carrying new Ford, Ram, Dodge, Chrysler and Jeep along with a variety of pre-owned vehicles with a complimentary Powertrain Warranty for Life. If you don't see what you're looking for, we'll find it. With customer service being our number one priority, the Jess Staff will ensure your experience is second to none. Say Yes to Jess, because we'll say yes to you!

"ASK ABOUT OUR LIFETIME POWERTRAIN WARRANTY"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
14 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    December 5, 2019

    So far have never had a problem. Tell service people what I find/found and they are very helpful explain to me what was and what was found. So no problem.... Reason for purchase, had dealt with them before, leasing, and it was time to turn in vehicle so I went with the Ford Ecosport.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    November 4, 2019

    I like my truck, but my truck is having a few issues. Hopefully, we'll get them fixed.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lucille, our staff works hard to go the extra-mile for our valued guests! Thank you for the high star rating! We look forward to your next visit and h...elping you out with your truck! Take care!

  • 5.0 out of 5
    September 24, 2019

    Service job was done in a timely manner. Windshield clean and interior vacuumed.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wally, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe ...travels!

  • 5.0 out of 5
    September 24, 2019

    Great People! Great Service! Thanks for a great experience!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shawn, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anyth...ing else we can do for you! Safe travels!

  • 5.0 out of 5
    September 12, 2019

    Treated with respect, everyone was kind and courteous,. Very Professional and explained everything that was going to be done on my vehicile and about how... long it would take.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Valerie, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe tra...vels!

  • 5.0 out of 5
    July 17, 2019

    AS ALWAYS... GREAT SERVICE. GREAT PEOPLE. AWESOME EXPERIENCE.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 7, 2019

    Great customer service to include communication and going the extra mile to make the customer happy. Thanks!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 20, 2018

    Had the dealership check my brakes. Services was completed quickly and everything was taken care of.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Herb, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Thanks again for taking the time to leave us this in...formation about your recent visit. Take care!

  • 5.0 out of 5
    December 4, 2018

    VERY HAPPY NO PRESSURE SALES,MAINTENANCE AND PARTS DEPARTMENT VERY PLEASED,EVERYTHING I ASKED FOR WAS COMPLETED PLUS MORE, THANK YOU TO EVERYONE AT GRAND... COULEE JESS FORD AND HAPPY HOLIDAYS FROM JOHN AND LINDA.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy t...o assist you! Safe travels!

  • 5.0 out of 5
    November 29, 2018

    Repairs to the exterior hood release mechanism were done in a timely manner. The problem was small, but Eric in the service department gave the problem... his full attention. We were also pleased that the bill was so reasonable.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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