Reviews
Write a reviewI have been trying to buy a car all week from them.
I have been trying to buy a car all week from them. They have been slow-rolling it from the beginning. After being told the car is mine I woke up today to them selling it to someone else.
I have been trying to buy a car all week from them.
I have been trying to buy a car all week from them. They have been slow-rolling it from the beginning. After being told the car is mine I woke up today to them selling it to someone else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We sincerely apologize for any inconvenience or frustration during your car-buying experience with us. While we strive for transparency, our inventory moves quickly between our two dealerships. Our aim is always to provide the best service possible to our customers, and we regret if we fell short of your expectations! If you can give us more information on the situation (your name, vehicle, timeline, etc), we can look into this situation and make sure that we use this as a learning experience for our team. We understand your disappointment, and we genuinely appreciate the opportunity you gave us to earn your business. If there's anything we can do to assist you further or if you have any concerns you'd like to discuss in more detail, please don't hesitate to reach out to us directly.
No response dealership is a waste of time false
No response dealership is a waste of time false advertising I don’t think truck even exists
No response dealership is a waste of time false
No response dealership is a waste of time false advertising I don’t think truck even exists
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Professional - Trustworthy - Friendly
Had my 150 serviced today, these guys continue to amaze me. Treat you like a person, not a number. And they durn sure know how to do what they do. I drive 200 miles for service because I know I can trust them to do a great. Heck, even Ty was in a good mood today.
Professional - Trustworthy - Friendly
Had my 150 serviced today, these guys continue to amaze me. Treat you like a person, not a number. And they durn sure know how to do what they do. I drive 200 miles for service because I know I can trust them to do a great. Heck, even Ty was in a good mood today.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience w/ Jess Ford
Just finished buying a 2018 F-350 from the Jess Ford team. I couldn't be happier with my experience. I live in Western Montana and they were able to meet me halfway to get the pickup. First time I've bought a vehicle completely online. The pickup was as described. Sales process was completely painless. Zero pressure. Great truck. Great experience. I'm hoping to drive this pickup for years but will definitely look to these guys when I'm ready to buy again.
Great experience w/ Jess Ford
Just finished buying a 2018 F-350 from the Jess Ford team. I couldn't be happier with my experience. I live in Western Montana and they were able to meet me halfway to get the pickup. First time I've bought a vehicle completely online. The pickup was as described. Sales process was completely painless. Zero pressure. Great truck. Great experience. I'm hoping to drive this pickup for years but will definitely look to these guys when I'm ready to buy again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing customer service, i can’t recommend a better...
Amazing customer service, i can’t recommend a better dealership or better service. They gave me a killer deal and a competitive trade value 5 star for sure
Amazing customer service, i can’t recommend a better...
Amazing customer service, i can’t recommend a better dealership or better service. They gave me a killer deal and a competitive trade value 5 star for sure
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Beeping noise/ LincolnMKX
Great service. They were personable and located my problem. Was not the Lincoln but an attachment I had purchased. The problem was resolved. The other question I had was about the fan in the seat heat/ cool system. Assured me it was a normal sound with that year model.
Beeping noise/ LincolnMKX
Great service. They were personable and located my problem. Was not the Lincoln but an attachment I had purchased. The problem was resolved. The other question I had was about the fan in the seat heat/ cool system. Assured me it was a normal sound with that year model.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Open Communication, Great Customer Service, Happy Purchase
Jess Ford made purchasing my vehicle quick and painless. The team worked with my schedule and communicated via text/email while I was working so that all I had to do was sign the papers when I came into the office. I had a pre-approval through a financial institution and Jess Ford found me a better deal with a lower APR.
Open Communication, Great Customer Service, Happy Purchase
Jess Ford made purchasing my vehicle quick and painless. The team worked with my schedule and communicated via text/email while I was working so that all I had to do was sign the papers when I came into the office. I had a pre-approval through a financial institution and Jess Ford found me a better deal with a lower APR.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchase
the price was agreed to prior to my arrival and purchase agreement was sent to me. They were prepared with the paperwork and were ready for my pickup appt. got me out in about 1 hr.
Purchase
the price was agreed to prior to my arrival and purchase agreement was sent to me. They were prepared with the paperwork and were ready for my pickup appt. got me out in about 1 hr.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
All I can say is working with Jess Ford was as absolute...
All I can say is working with Jess Ford was as absolute greatest experience while purchasing a vehicle. I have promoted your dealership to friends and family.
All I can say is working with Jess Ford was as absolute...
All I can say is working with Jess Ford was as absolute greatest experience while purchasing a vehicle. I have promoted your dealership to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I do not have a title - retired person
So far have never had a problem. Tell service people what I find/found and they are very helpful explain to me what was and what was found. So no problem. Reason for purchase, had dealt with them before, leasing, and it was time to turn in vehicle so I went with the Ford Ecosport.
I do not have a title - retired person
So far have never had a problem. Tell service people what I find/found and they are very helpful explain to me what was and what was found. So no problem. Reason for purchase, had dealt with them before, leasing, and it was time to turn in vehicle so I went with the Ford Ecosport.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase