Johnson City Toyota

My experience has been life changing. John was patient with me as I needed every safety feature out there. They found my perfect car & made the process’s seamless. I continue to tell anyone who will listen about how great the team is at Toyota. Thank you again yall!!

Stopped by with a simple issue (at least it was for Austin) and was treated kindly by several knowledgeable Automotive Technicians. Friendliest folks I have encountered of late and I can't Thank them enough. Austin was cool as heck and so were the other guys I encountered. Should have got their names as well. My bad. Highest recommendation!

Stopped by with a simple issue (at least it was for Austin) and was treated kindly by several knowledgeable Automotive Technicians. Friendliest folks I have encountered of late and I can't Thank them enough. Austin was cool as heck and so were the other guys I encountered. Should have got their names as well. My bad. Highest recommendation!

Stopped by with a simple issue (at least it was for Austin) and was treated kindly by several knowledgeable Automotive Technicians. Friendliest folks I have encountered of late and I can't Thank them enough. Austin was cool as heck and so were the other guys I encountered. Should have got their names as well. My bad. Highest recommendation!

It's amazing that in this century they can still find people with "KEYSTONE COP" on their resume. Seriously, what a confused, messed up place. From a phone system that rings and rings and rings, to waiting 2 months for a title which took numerous phone calls to get going, to making an appointment to see a car that had been driven at length by someone else (4K+ more miles than advertised and left trashy inside and dirty outside), to having charges that weren't agreed to put on the sales contract. Just really watch all charges and be prepared for frustrations. People are friendly enough but the systems in place make it a hot mess or perhaps that's intentional.

I put in a question online and got a text response. Then, my question needed to be answered by the sales team. So, I asked to be contacted after 3 pm EST because of the time difference. I was told they'd do that. At 5 am my time, HST 6 hours earlier than EST, I got a text from Tristen, a salesman. A walk around video of the car. The text woke me up. I'm disabled and have a hard time sleeping. I text back stating my time request and to not contact me again! 😡 Immediately, he texted saying let me know how I can help you. I texted again to not contact me again, then he got the message! Details about the car on the site we're inaccurate too! I thought it was very unprofessional and disturbing!

It’s always a great experience dealing with Johnson City Toyota, especially if the person who checks you in is Lex. Lex went above and beyond.

I dont know how these guys managed to get such a high rating (fake reviews?) because they will straight up rip you off. Looked at a used car here a while back that had various obvious problems and was told this car had been inspected with a 128 point inspection or something. It took me like 5 mins of test driving to know something was up with it. Pointed it out to the staff and they said they would fix it but then it magically vanished off the lot never to be seen again! Someone got smoked.

Waited two months for tag. Went to dealership and tag not there. Gave me the run around. Told me if I got pulled over on expired tag they would let me go. Told me tag would be at front desk the next day. It was not. Told me DMV was running behind which has nothing to do with registering. I finally was sent to business that did the registration for them. The registration showed it being registered the same day It was supposed to be at dealership, which was two months later. Took the vehicle.in for oil change and low tire pressure. Low tire light still on next day. puddle of oil in my and my sister in laws driveway. WORSE CAR BUYING EXPERIENCE I'VE EVER HAD.

Purchased vehicle online and salesman (Tony) and finance manager (Aaron) were extremely helpful. Would highly recommend dealership.