Reviews
Mr. Teo Kizeridis was very attentive and gave great...
Mr. Teo Kizeridis was very attentive and gave great advice. He knew exactly what my SUV needed for this service. And he made sure to explain any discounts available for my SUV. Thank you for such a pleasant service visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear that we were able to meet your expectations and that Teo provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case VW Team
As soon as I walked in they were very helpful and...
As soon as I walked in they were very helpful and courteous with my service issue. Gave me a loaner and tried to solve the issue ASAP
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Yurisam, for taking the time to share your feedback with us. We are glad that you had a positive experience and we look forward to you visiting Rick Case VW again.
Very good service and good attention!!! No se que mas...
Very good service and good attention!!! No se que mas decirles todo fue excelente Rápido. El trato es excelente y la reparación quedo perfecta. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Muchas gracias por elegirnos. Nos esforzamos en hacer que la experiencia de cada cliente sea absolutamente fenomenal. Gracias por tus comentarios. Atentamente, el equipo de Rick Case VW
We have been a customer with Volkswagen for 3 years and...
We have been a customer with Volkswagen for 3 years and have 2 cars with them. They are very friendly and welcoming. We feel part of the family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the high marks. Our dealership is pleased to serve you and we thank you for your business, we look forward to working again with you in the future! Sincerely, the Rick Case Volkswagen Team
Anderson Silva and manager Jim
Anderson Silva had so much patience with my boyfriend and I. We took 3 cars down from the garage to compare and look at and he never once made us feel rushed at all. Jim also helped me feel at ease and help us look for anymore discounts we could apply to the lease. I ended up leasing a 2020 Jetta SE and I really love the way the car drives. Facility was clean and staff was friendly. I have already recommended this dealership and Anderson to my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Nicole! We are happy to hear that we were able to meet your expectations and that Anderson provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team
One of the best experiences I had car shopping
Julio R. Helped me out so much. He definitely is not your typical pushy car sales person. He really listens. and put me in a car that worked for me. I can tell that getting a sale wasn’t his main priority. He put me first before the sale. And that meant / means a lot to me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy to hear that we were able to meet your expectations and that Julio provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team
Best place to get your new car with a good interest rate....
Best place to get your new car with a good interest rate. No matter how's your credit score. Julio, is an expertise to find the best deal that fits your budget!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the high marks. Our dealership is pleased to serve you and we thank you for your business, we look forward to working again with you in the future! Sincerely, the Rick Case Volkswagen Team
Service was great, actually the service was done in less...
Service was great, actually the service was done in less that the time that they tell me, and I was able to apply an offer received.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the high marks. Our dealership is pleased to serve you and we thank you for your business, we look forward to working again with you in the future! Sincerely, the Rick Case Volkswagen Team
Hugo is the best service advisor. At Rick Case...
Hugo is the best service advisor. At Rick Case Volkswagen, you receive the best service. The staff is very professional and helpful. Rick Case Volkswagen is #1.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear that we were able to meet your expectations and that Hugo provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team
My lease recently expired, went in for a new lease with a...
My lease recently expired, went in for a new lease with a VW Jetta S. My sales specialist (Victor Meijia) was wonderful from the beginning. I recommend him highly. Based on the fact that this would be my 2nd car. The service was topnotch.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to hear that we were able to meet your expectations and that Victor provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team