Prescott Valley Kia

I live about 2 1/2 hours south of this dealership, but am SO glad I took the time to check with them on a used car I was looking for. I've personally bought many cars in my lifetime and have help many more do the same. This may have been the absolute best experience I've ever had. Pricing was being fair. Level of consideration and respect was top notch. Got me in and out in record time. I'm not sure I could have been treated any better. I will absolutely tell my friends the drive is well worth it to visit this dealership. Well done Prescott Valley!

The first vehicle i had purchased from them in 2023 was a 2019 kia rio. It kept having minor things wrong with it at first, and then just as my warranty exipired after a year the engine goes out. They couldnt help me and would not buy car back and suggested i get a second car loan. So I did. Not a month goes by and my engine stalls and smokes from exhaust. They took it in under the warranty had it for 4 months ( while i am still paying the bank ) and supposedly changed the engine, the catalyic converter, and the turbo. I finally get the car back in January and return the loaner car i had of theirs the whole time. Since then Ive had to get and pay for a new turbo feedline and a water hose. Now a couple weeks ago my car breaks down again by doing the same thing ( and i keep up with the maintenance in my vehicles ). I call dealership and ask to speak to a manager and they refuse to help me in any way. (To service or buy back and get me a new car). And to top it off I get a call back in February from the claims department saying something about damage on the loaner car. Yet I never was in an accident or damaged it and was perfectly fine when i dropped it off. Now im getting calls from lawyers and getting sued. I will fight this! This place is a joke and needs to be reported and shut down. I even read alot of the reviews and most of these reviews dont have anything good to say. They need to be stopped!!!!! They are scamming people and putting them in debt. I now cant get another vehicle because my credit dropped and am $40,000+ in debt. Not happy whatsoever! The only person that seemed to care was the guy Will who sold me vehicle and I dont think he works there any more.

Went to Liberty Kia to compare different cars and met a salesman Vincent Carranza. He was extremely helpful and had lots of knowledge about each model. No pressure very pleasant and professional. After going to other dealers in the area he was absolutely fantastic. Thank you for the opportunity to visit. Scott Walz

They went the extra mile for me and I would highly recommend them to anyone.

THE WORST DEALERSHIP EVER!!!! They put my daughter’s life in danger by not fixing the engines oil problem. It’s a 2021 seltos and she was putting oil in every month since she bought it. We took it in to Prescott dealership so many times and they said nothing was wrong. Finally we took it to Phoenix dealership and when we got there we showed the service guy the oil was smoking and the radiator was cracked. The nice man took the car and did a ring test. He said it was the WORST he’s ever seen. It took him 15 minutes at the most to figure it out. They put in a new engine and radiator. It was still on warranty . Whereas Prescott Kia did ABSOLUTELY NOTHING and the engine could have blown and could have harmed or killed my daughter. These people are incompetent worthless and don’t care about their customers. I am going to tell everyone I know and whoever will listen what a horrible and careless and obviously not knowledgeable dealership this is. DONT BUY FROM PRESCOTT KIA!!!!!!!

We had a great experience with the lease of our new Kia Sportage. Everyone was extremely helpful and professional throughout the process. Randall was easy to work with and obviously loves his job! Thank you to everyone at Kia Prescott Valley!

You have one of the best Service Advisor I have encounter. And the work was done on time. And the was all clean when we picked it up. Thank You

Tracy was very knowledgeable and efficient with our questions and knowing the details of the Soul from bumper to bumper. She was very patient in showing other models to me when I wasn't quite sure on my purchase. She's friendly and very professional.

CUSTOMER SERVICE WAS GREAT. THEY KEPT ME INFORMED ON A REGULAR BASIS HOW MY CAR WAS COMING ALONG. EVEN MENTIONED THAT I PROBABLY NEEDED AN ALIGNMENT, WHICH I AUTHORIZED SINCE THE CAR WAS IN THE SHOP. I KEEP MY CAR UP ON ALL OIL CHANGES AND MAINTENANCE.

We are happy with the service, and vehicle we purchased last weekend. Thanks Gerald for the great experience, and for answering all of our questions. Highly recommend!