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Reviews

Average Ratings

5.0
66 lifetime reviews.
  • very comfortable while waiting. coffee/tv etc

    very professional staff. would and have referred people to Fiehrer motors. the buying process was great. so flexible and able to keep my needs i...

    Dealer Response

    David, thank you for the feedback! I am happy to hear of your positive experience with us, and we are grateful for choosing us for your automotive...


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    very professional staff. would and have referred people to Fiehrer motors. the buying process was great. so flexible and able to keep my needs in mind. the service dept is great too

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    David, thank you for the feedback! I am happy to hear of your positive experience with us, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Regards, Tom Fiehrer - Owner and General Manager


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  • Great dealership and location.

    The friendliness of everyone I was involved with. Especially Ron Schatz was so helpful in dealing with my situation. Would highly recommend Fieh...

    Dealer Response

    Thank you for leaving us this great review, Elaine! I am very happy to hear that Ron could be so helpful during your recent visit with us. We appr...


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    The friendliness of everyone I was involved with. Especially Ron Schatz was so helpful in dealing with my situation. Would highly recommend Fiehrer Motors to my family and friends.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for leaving us this great review, Elaine! I am very happy to hear that Ron could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Tom Fiehrer - Owner and General Manager


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  • Friendly atmoshere

    Everyone was very knowledgeable & friendly. This was our second lease and we will continue to buy and/or lease our cars here.

    Dealer Response

    William, thank you for your continued patronage and for leaving us this wonderful feedback. Our team works extremely hard to keep our customers co...


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    Everyone was very knowledgeable & friendly. This was our second lease and we will continue to buy and/or lease our cars here.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    William, thank you for your continued patronage and for leaving us this wonderful feedback. Our team works extremely hard to keep our customers coming back and it's a pleasure to hear we've succeeded. If you need anything else in the future, please feel free to come back and visit us anytime. We hope to see you back in again soon! Regards, Tom Fiehrer - Owner and General Manager


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  • Best Experience ! Great Deal!

    Everyone who worked there that I encountered was courteous! Never felt pressured. Anxiety free! I know I left with a great deal and will be recom...

    Dealer Response

    Lynda, I appreciate you for letting others know about your great experience at Fiehrer Motors. If you ever need anything in the future, please don...


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    Everyone who worked there that I encountered was courteous! Never felt pressured. Anxiety free! I know I left with a great deal and will be recommending to everyone!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Lynda, I appreciate you for letting others know about your great experience at Fiehrer Motors. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Tom Fiehrer - Owner and General Manager


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  • Great service from Dan Fiehrer

    Dan took his time to explain the vehicle & the leasing process & to find us the best deal. The dealership was very clean & the location is very co...

    Dealer Response

    I appreciate your marvelous feedback, Robert. It is our commitment to ensuring quality customer care by providing comfortable and relaxing facilit...


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    Dan took his time to explain the vehicle & the leasing process & to find us the best deal. The dealership was very clean & the location is very convenient.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I appreciate your marvelous feedback, Robert. It is our commitment to ensuring quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Regards, Tom Fiehrer - Owner and General Manager


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  • good service

    easy to schedule; no hassle; well informed about wait time; repairs done properly. Clean waiting area and amenities. Treated courteously

    Dealer Response

    Daniel, thank you very much for taking your time to leave us a great review! We plan to continue giving great customer service and a comfortable p...


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    easy to schedule; no hassle; well informed about wait time; repairs done properly. Clean waiting area and amenities. Treated courteously

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Daniel, thank you very much for taking your time to leave us a great review! We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Regards, Tom Fiehrer - Owner and General Manager


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  • Great service experience

    100% satisfaction of services performed . William is great at explaining needs during my visit and completion of services required. definite posi...

    Dealer Response

    I'm glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give ...


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    100% satisfaction of services performed . William is great at explaining needs during my visit and completion of services required. definite positive employee. Recommendation that customer vehicles could receive a wash and vacuum after service. It would be a great customer treatment.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I'm glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. We are grateful for choosing us for your automotive needs. I will share your messages with William and we appreciate your recommendation as well. We look forward to serving you again in the future! Regards, Tom Fiehrer - Owner and General Manager


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  • Great experience

    Both Chuck Barkley & Raymond Tenley were very helpful, courteous and made the transaction a pleasurable experience. They took their time answeri...

    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us. I am delighted to hear you were treated with very helpfu...


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    Both Chuck Barkley & Raymond Tenley were very helpful, courteous and made the transaction a pleasurable experience. They took their time answering all our questions and we never felt pressured or rushed. I highly recommend this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us. I am delighted to hear you were treated with very helpful, courteous, and pleasurable service during your visit. I will share your messages with Chuck and Raymond. We appreciate your recommendation as well and we hope you will give us the opportunity to help you again in the future. Regards, Tom Fiehrer - Owner and General Manager


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  • Great Experience

    Purchased my Buick in August. Went to Fiehrer for service. Easy, fast and friendly. Great job!

    Dealer Response

    I appreciate you taking time to leave us a great review! I am pleased to hear our team did a great job in assisting you during your experience. If...


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    Purchased my Buick in August. Went to Fiehrer for service. Easy, fast and friendly. Great job!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I appreciate you taking time to leave us a great review! I am pleased to hear our team did a great job in assisting you during your experience. If there is anything else we can do for you, please don't hesitate to visit us again in the future. Regards, Tom Fiehrer - Owner and General Manager


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  • Good job Fiehrer GMC

    There was a warning about the StabiliTrak system not functioning properly. I brought my truck in and it was checked by the technicians at Fiehrer....

    Dealer Response

    Les, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If ...


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    There was a warning about the StabiliTrak system not functioning properly. I brought my truck in and it was checked by the technicians at Fiehrer. No problem was found, they did have to reset something, which meant I needed to pair my phone again. The tech paired my phone and all is well. L. Ellis Cincinnati, OH

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Les, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Tom Fiehrer - Owner and General Manager


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