Shane made my feel right at home. He answered all my questions and when it came time to purchase the vehicle he made sure that I understood everything.... All in all the best experience I've had at a dealership. I wasn't pressured into buying anything and he treated you with respect.
Absolutely wonderful business! Shane Fox is a great salesman he went above and beyond to make our car buying process as easy and painless as possible!... It was all taken care of quickly and he took care of everything for us (tags, insurance, registration... he even renewed my license for me haha!) ¿ would 10/10 recommend to anyone looking for a decently priced, well taken care of used vehicle!
The whole experience took less than 24 hours. Everyone was professional. Special thanks to Shane Fox for going the extra mile.
My son and I went to Town Hill Auto to look at a car to purchase on a Friday.The salesperson said that it wasn't there.The owner of Town Hill Auto took... it on a trip for the weekend. He would be back Monday with it. He apologized. We waited all weekend, then called on Monday to make sure it was there. It is approx. 50 miles one way from where we live. We was told that it was back and we would be able to look at it if we wanted to. We went there again, with intentions of purchasing this car after looking at it. When we got there, it was being washed. We waited for about 15 minutes. When it was ready to be taken for a test drive, the salesperson ( who was a very nice person), went along on the test drive. My son decided he wanted to buy the car. The salesperson took us into the office and my son filled out financial papers. He was waiting for his loan to get approved. While waiting, I left the room for a few minutes, came back in. To my surprise, the salesperson wasn't in there but the owner of Town Hill Auto was in the room, apologizing to my son. I heard him say "the car isn't for sale." Since I didn't know what was going on, I asked him why it wasn't for sale after we was told that it was. The owner said that" his wife fell in love with the car. He had to have it for her or he would be in the dog house". He said he wouldn't have a place to sleep if he didn't get it. Then he apologized, tried to give my son $40. My son didn't take the money. He didn't go there for $40. He needed a car for transportation to go to work. We wasted our time driving there, twice. The owner should've told us right away that it wasn't for sale instead of letting us think that we could buy it. He had us wait until an hour later after we arrived and was waiting for the loan to go through, then come in and say his wife wants it. I would not recommend Town Hill Auto.
Awesome dealership very professional does a great job helping you find a vehicle in your price range. Shane Fox is an excellent salesman will be back in... the future would recommend this dealership to everyone. Thanks for the awesome experience!!!!
Shane was very helpful in getting me a deal on a car. I didn't give him much to work with but he made it happen.