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Reviews

Average Ratings

5.0
42 lifetime reviews.
  • The best!

    Brent was a fantastic salesman and gave great financing advice. After bad experiences with other used auto dealers (and a lot of unnecessary drivi...

    Dealer Response

    Glad to help Jenny! Congrats on the Nissan!


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    Brent was a fantastic salesman and gave great financing advice. After bad experiences with other used auto dealers (and a lot of unnecessary driving), he offered a fresh, simple perspective to the cross-over vehicle I chose. Very satisfied with the car, his straightforward approach, and timeliness. Thanks so much!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Glad to help Jenny! Congrats on the Nissan!


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  • Helpful in a Hurry

    Velocity Motors has patiently been working with my husband and I as we have been having car troubles for 2.5 months. Our car has been in and out o...

    Dealer Response

    Thanks guys! Glad we could help out and you like the Terrain!


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    Velocity Motors has patiently been working with my husband and I as we have been having car troubles for 2.5 months. Our car has been in and out of the shop consistently and they were amazing at communicating with us in the process of trying to figure out what was wrong. As they exhausted all of their resources in figuring out what was wrong, the car simply is a bust. We went on vacation with a rental and upon returning we decided it was time to buy a car instead of hacking away at fixing what can't be fixed. We were able to sit down with Brent and talk about what we would like. He then gave us the opportunity to test drive a 2011 GMC Terrain and we feel in love. The process of buying a car through Velocity was fast, simple and stress free. Brent worked with us to crunch numbers that fit our lifestyle and gave us practical advice on what was best in buying our car. Here we thought we would be without a car for another month and Brent made it possible for us to move on with our lives. We don't go anywhere else except Velocity Motors for all our vehicle needs!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks guys! Glad we could help out and you like the Terrain!


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  • Bought Nice 2008 Range Rover

    Brent and his staff were simply a pleasure to deal with on the purchase of our 2008 Range Rover. They were courteous, knowledgeable and very easy ...


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    Brent and his staff were simply a pleasure to deal with on the purchase of our 2008 Range Rover. They were courteous, knowledgeable and very easy to work with on the final purchase price. You will not be disappointed working with this dealer and they had the nicest Range Rover around!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Bought Nice Range Rover

    Brent and his staff were simply a pleasure to deal with on the purchase of our 2008 Range Rover. They were courteous, knowledgeable and very easy ...


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    Brent and his staff were simply a pleasure to deal with on the purchase of our 2008 Range Rover. They were courteous, knowledgeable and very easy to work with on the final purchase price. You will not be disappointed working with this dealer and they had the nicest Range Rover around!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • GREAT SERVICE- #1 oil change service location

    I have a brand new vehicle and I've used Velocity Motors to change my oil several times now. I hate taking my newly leased vehicle just to any ins...

    Dealer Response

    Thanks Karen! We love having you as a customer. See you soon!


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    I have a brand new vehicle and I've used Velocity Motors to change my oil several times now. I hate taking my newly leased vehicle just to any instant oil change place. I saw that they sell foreign vehicles on their lot, and being an owner of one, I felt comfortable going to them. The owner of the company was extremely helpful and very warm! I immediately felt at ease bringing my SUV to him. I've always had great service and I feel like the service technician knows what he's doing. He's very skilled and I have recommended Velocity Motors to my family. My mom has since come in and bought a vehicle from Brent, the owner. He was so kind and helped her with the vehicle that was most suited for her. She had the best car buying experience from this dealership. If you haven't checked them out- you are missing out! I highly recommend Velocity Motors to anyone!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks Karen! We love having you as a customer. See you soon!


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  • Fun Buying Experience

    What a fantastic experience! We bought not one, but two cars! This is not your typical car dealership. I sat down with Brent and we discussed my n...

    Dealer Response

    Thanks for the business Matt! Enjoy both cars and keep in touch.


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    What a fantastic experience! We bought not one, but two cars! This is not your typical car dealership. I sat down with Brent and we discussed my needs and budget and he came up with some options. He spoke candidly and recommended cars that were not in his current inventory. Rather than just sell me what was parked on the lot, Brent went out and found exactly what we were looking for! My wife has the car of her dreams, and I am driving a car I never could have dreamed of. To put icing on the cake, I noticed a small potential issue. Brent insisted that I bring the car in for inspection and was animated that he will take care of it. That is great service! Thank You Brent & Tom, we could not be happier!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the business Matt! Enjoy both cars and keep in touch.


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  • EXCEPTIONAL COMPANY AND OUTSTANDING SERVICE

    I was looking for a quality used BMW and have been searching for months all over from dealerships to the web. while I had found several that were ...

    Dealer Response

    Thanks so much for the business George! Enjoy the BMW and keep in touch.


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    I was looking for a quality used BMW and have been searching for months all over from dealerships to the web. while I had found several that were acceptable, I never felt comfortable with the process or the company until I contacted GRMototcar and spoke with Tom the owner on the 1st call. I am a business owner as well and I was treated with the same care and respect as I would treat my customers. They have great products and he was completely honest with all my questions. No typical used car sales fluff. I found him to be of great character and integrity. I am completey satisfied with my purchase and experience here. I would recommend them to anyone. George

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks so much for the business George! Enjoy the BMW and keep in touch.


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  • Not a stereotypical used car salesman=a compliment

    We had been to a large dealer with many pre-owned choices. It was an OK experience, but we weren't confident of the price, vehicle or salesperson....


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    We had been to a large dealer with many pre-owned choices. It was an OK experience, but we weren't confident of the price, vehicle or salesperson. We are not 'car' people. After seeing a car at GRMotorcar online, we thought we'd check it out. It had just been sold. Brent communicated that and offered to find another similar car if we were confident of our choice. We weren't, but the national advertising campaign of the brand had done a good job on us :) Brent learned about us and suggested we think of another style and engine for our driving needs. We had never considered a diesel, but after educating us and showing us two different models on the lot we purchased one. Brent was honest, thorough and helpful. My opinion of used car salesmen has been turned around...well, at least Brent. We plan to use GRMotorcar for service if needed. We appreciate the integrity of Brent and his dealership. From the initial disappointment of missing out on the car we thought we wanted to the fabulous (and better for us) car we purchased, it was an excellent experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • The Best than All the Rest

    From the beginning of my purchase to the final ride outside the car lot I was treated with respect,integrity, honesty, and a true feeling of knowi...

    Dealer Response

    Thank you Sam! We had a blast getting to know you and look forward to servicing your SLK convertible for years to come!


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    From the beginning of my purchase to the final ride outside the car lot I was treated with respect,integrity, honesty, and a true feeling of knowing I made the right fair purchase with piece of mind. When I need to purchase again my first dealer option would be Grand Rapids Motor Car Sales Hands Down.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Sam! We had a blast getting to know you and look forward to servicing your SLK convertible for years to come!


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  • Highly Recommended (from a very picky buyer!)

    Brent at GR Motorcar did an outstanding job helping us purchase two vehicles previously, and he just outdid himself again when we purchased our th...

    Dealer Response

    Thanks so much Kristin. It is 100% my pleasure dealing with you both. We appreciate your business very much!


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    Brent at GR Motorcar did an outstanding job helping us purchase two vehicles previously, and he just outdid himself again when we purchased our third vehicle from him. He has been in the car business long enough to know everything there is to know about the vehicles he offers, and he stands behind his vehicles and his service department 100%. We have purchased a Toyota Prius, a Honda CR-V, and most recently, a Audi A4, and Brent always goes way beyond expectations. The cars are immaculately clean, they run perfectly, and we have not had a single repair on any of our cars from Brent so far. Brent is a smart buyer who knows how to purchase reliable cars which he then inspects thoroughly, so you can be sure that you're buying a quality car from GR Motorcar. Brent is a man of integrity, and you can be sure that you'll get an honest deal if you work with him.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks so much Kristin. It is 100% my pleasure dealing with you both. We appreciate your business very much!


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