Fuccillo Nissan of Latham

Reviews

Average Ratings

3.4
83 lifetime reviews.
  • Lifted Titan Pickup

    I was blown away with how beautiful and tech savvy the showroom was when I entered. Got greeted immediately and was really impressed as to how kno...

    Dealer Response

    Thank you so much for the 5 star rating. We are very happy to hear that our truck specialist was able to help you with the purchase of your Titan....


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    I was blown away with how beautiful and tech savvy the showroom was when I entered. Got greeted immediately and was really impressed as to how knowledgeable the salesman was. I was looking for a Titan with a lift kit and he knew exactly what I wanted. He helped me through the process and set me up with a Titan pickup with a 6" rough country lift kit. I was in heaven! The staff was incredible, meet the sales and finance mangers and the salesman even took me for a tour through the service center and introduced me to the service manager. What an INCREDIBLE facility! Took delivery and even got to meet the dealerships GM. He was quite appreciative that I purchased a titan with the lift kit. He himself was quite knowledgeable about them. Overall I could not be happier. From start to finish everyone went above and beyond to make sure we got exactly what we were looking for. Thank You Fucillo Nissan of Latham staff and associates. You ROCK!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the 5 star rating. We are very happy to hear that our truck specialist was able to help you with the purchase of your Titan. With our new state of the art building, our goal is to give our customer a experience they will never forget. Thank you for your business.


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  • Gimmicky

    Bought a used vehicle there fall 2017. The salesmen literally flock to you when you walk in like fresh prey. There are many, many of them. It's...


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    Bought a used vehicle there fall 2017. The salesmen literally flock to you when you walk in like fresh prey. There are many, many of them. It's not HUGE, it's quite gimmicky and obnoxious, much like the commercials. After the sale was completed, I immediately had a problem with it the next day and took it to get fixed. They paid for it of course but it kind of debunks their '100 point' check on every vehicle. My salesman never contacted me since the sale to check in and I find that not very personable. I guess once you sign, see ya. I have been contacted a few times by the dealership to re-sign paperwork they made errors on which is inconvenient.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Suburu Crosstrek Premium

    I had a great experience. I was able to haggle, the financial people there were fantastic and my salesman Bryan Smith was an all around awesome gu...


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    I had a great experience. I was able to haggle, the financial people there were fantastic and my salesman Bryan Smith was an all around awesome guy. They were very helpful, and I got the deal that I wanted. The building and the lot are beautiful, and well organized. The process want too stressful and only took a few hours.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Terrible!

    Terrible service! I was asked to do a credit application to hold the vehicle I wanted. I test drive it Thursday, and said I would be back Sunday w...

    Dealer Response

    Hi Valerie, I do apologize for the miscommunication on the transaction. Unfortunately we can not hold a car without a purchase contract. Please fe...


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    Terrible service! I was asked to do a credit application to hold the vehicle I wanted. I test drive it Thursday, and said I would be back Sunday with the down payment. I showed up Sunday, and they had sold it. The sales manager said he would try to help me out. He pulled up a vehicle nothing like the first. Then said he was giving me a "deal". He gave me a price that was $500 more than what the vehicle was posted for. I will NEVER go here again, and I suggest you be very cautious!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hi Valerie, I do apologize for the miscommunication on the transaction. Unfortunately we can not hold a car without a purchase contract. Please feel free to contact me directly at 518-250-4380 ext 526 if you have any questions.


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  • Satisfied customer

    For the first time ever we enjoyed the experience of buying a car thanks to Peter, our sales rep, and the rest of the staff that explained after-s...

    Dealer Response

    Thank you for the 5 star rating Ed.We are glad to hear that Peter was able to help you with the purchase of your new car.


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    For the first time ever we enjoyed the experience of buying a car thanks to Peter, our sales rep, and the rest of the staff that explained after-sale options and service. Peter's informative, no- pressure approach; and, diligence in working on our behalf to get us the best deal gives us confidence to recommend Him and Fuccillo Nissan to our family and friends. Thanks Peter for making this a pleasant experience! Ed & Alyson Regan

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the 5 star rating Ed.We are glad to hear that Peter was able to help you with the purchase of your new car.


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  • Buying a used car

    I had a good experience, they were nice and helpful.

    Dealer Response

    Thank you for the 5 star rating


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    I had a good experience, they were nice and helpful.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the 5 star rating


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  • terrible even under construction

    Terrible while under construction and even when u have to go into a work trailer for service and no office or anything.

    Dealer Response

    On behalf of our dealership, we would like to extend our apologies to you for your last visit with us. We strive to ensure an excellent experience...


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    Terrible while under construction and even when u have to go into a work trailer for service and no office or anything.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    On behalf of our dealership, we would like to extend our apologies to you for your last visit with us. We strive to ensure an excellent experience that is why we are building the top state of the art facility. We are aware with the lot being under construction, it created a big inconvenience to our customers, Our building is almost completed and come in for a visit. I will guarantee you will be very happy with our new building


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  • Salesmen

    One of best most respectful and professional salesmen I have ever met. He went above and beyond to make sure we were satisfied from start to finis...

    Dealer Response

    Congratulations on your new car Juan! We are so happy to hear Alex was able to answer all your questions. Welcome to the Fuccillo family!


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    One of best most respectful and professional salesmen I have ever met. He went above and beyond to make sure we were satisfied from start to finish. He knew his products and answered every question we had... I would recommend seeing Alex Esposito at Fuccillo Nissan for a car any day! You will not be disappointed!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new car Juan! We are so happy to hear Alex was able to answer all your questions. Welcome to the Fuccillo family!


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  • Service

    Only wanted a Pathfinder only wanted a path finder only one today Pathfinder tried to get me to look at a roll try to get me to look at a rogue t...


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    Only wanted a Pathfinder only wanted a path finder only one today Pathfinder tried to get me to look at a roll try to get me to look at a rogue told them I did not want the Rogue still submitted the paperwork to the bank for the rogue. Do not listen to customers. Never again.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Customer

    Awful place. There was nobody to help you, and if you did see someone they had no idea what they were talking about or no intention to help. Very ...


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    Awful place. There was nobody to help you, and if you did see someone they had no idea what they were talking about or no intention to help. Very unprofessional and would not recommend this place to anyone. I'd rather spend my money somewhere else...

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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