Fuccillo Nissan of Latham

Reviews

Average Ratings

3.7
80 lifetime reviews.
  • Just Like Family

    As soon as I walked in the door, I was treated like family. They worked hard to find me a car to fit my needs. I asked many questions and ended up...


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    As soon as I walked in the door, I was treated like family. They worked hard to find me a car to fit my needs. I asked many questions and ended up deciding to get the new Altima. There was no upselling and no pressure. Great work, guys!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?

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  • Terrible!

    Terrible service! I was asked to do a credit application to hold the vehicle I wanted. I test drive it Thursday, and said I would be back Sunday w...

    Dealer Response

    Hi Valerie, I do apologize for the miscommunication on the transaction. Unfortunately we can not hold a car without a purchase contract. Please fe...


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    Terrible service! I was asked to do a credit application to hold the vehicle I wanted. I test drive it Thursday, and said I would be back Sunday with the down payment. I showed up Sunday, and they had sold it. The sales manager said he would try to help me out. He pulled up a vehicle nothing like the first. Then said he was giving me a "deal". He gave me a price that was $500 more than what the vehicle was posted for. I will NEVER go here again, and I suggest you be very cautious!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Valerie, I do apologize for the miscommunication on the transaction. Unfortunately we can not hold a car without a purchase contract. Please feel free to contact me directly at 518-250-4380 ext 526 if you have any questions.


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  • Satisfied customer

    For the first time ever we enjoyed the experience of buying a car thanks to Peter, our sales rep, and the rest of the staff that explained after-s...


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    For the first time ever we enjoyed the experience of buying a car thanks to Peter, our sales rep, and the rest of the staff that explained after-sale options and service. Peter's informative, no- pressure approach; and, diligence in working on our behalf to get us the best deal gives us confidence to recommend Him and Fuccillo Nissan to our family and friends. Thanks Peter for making this a pleasant experience! Ed & Alyson Regan

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Buying a used car

    I had a good experience, they were nice and helpful.


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    I had a good experience, they were nice and helpful.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • terrible even under construction

    Terrible while under construction and even when u have to go into a work trailer for service and no office or anything.

    Dealer Response

    On behalf of our dealership, we would like to extend our apologies to you for your last visit with us. We strive to ensure an excellent experience...


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    Terrible while under construction and even when u have to go into a work trailer for service and no office or anything.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    On behalf of our dealership, we would like to extend our apologies to you for your last visit with us. We strive to ensure an excellent experience that is why we are building the top state of the art facility. We are aware with the lot being under construction, it created a big inconvenience to our customers, Our building is almost completed and come in for a visit. I will guarantee you will be very happy with our new building


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  • Salesmen

    One of best most respectful and professional salesmen I have ever met. He went above and beyond to make sure we were satisfied from start to finis...

    Dealer Response

    Congratulations on your new car Juan! We are so happy to hear Alex was able to answer all your questions. Welcome to the Fuccillo family!


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    One of best most respectful and professional salesmen I have ever met. He went above and beyond to make sure we were satisfied from start to finish. He knew his products and answered every question we had... I would recommend seeing Alex Esposito at Fuccillo Nissan for a car any day! You will not be disappointed!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new car Juan! We are so happy to hear Alex was able to answer all your questions. Welcome to the Fuccillo family!


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  • Service

    Only wanted a Pathfinder only wanted a path finder only one today Pathfinder tried to get me to look at a roll try to get me to look at a rogue t...


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    Only wanted a Pathfinder only wanted a path finder only one today Pathfinder tried to get me to look at a roll try to get me to look at a rogue told them I did not want the Rogue still submitted the paperwork to the bank for the rogue. Do not listen to customers. Never again.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Customer

    Awful place. There was nobody to help you, and if you did see someone they had no idea what they were talking about or no intention to help. Very ...


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    Awful place. There was nobody to help you, and if you did see someone they had no idea what they were talking about or no intention to help. Very unprofessional and would not recommend this place to anyone. I'd rather spend my money somewhere else...

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Disinterested salesman and HUGE payments

    First we went there to look at a car we saw on the internet. They were doing construction on their lot and it looked very shady. Everybody sitti...


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    First we went there to look at a car we saw on the internet. They were doing construction on their lot and it looked very shady. Everybody sitting at tables in a big room, not very private or inviting. We test drove the car and we gave the salesman all of our info and details (but not any SSN's or anything) and he said he called Jr. and the payments were way above where we were looking. He never asked me about where I worked, my income or anything. He asked what price range we would need and I told him and he said that there was no way they could get that low and sucks to be you (he didn't say that but that is what I took from it). I have never been treated this badly at a car lot. I left with my head spinning. Where I bought my current Nissan, they bent over backwards to make a deal (even though I was not even planning on buying at that time) and it was a great deal where they were able to meet all my requirements, but apparently this place can't do that. I was expecting high pressure and got some guy who seemed to just want to go home. HUGE prices, and HUGE disappointment.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 4 found this review helpful. Did you?

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  • Service was top class

    My friend James recently brought his car into Fuccillo to have some of the scratches buffed out from shopping carts and bumps while at Cross Gates...


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    My friend James recently brought his car into Fuccillo to have some of the scratches buffed out from shopping carts and bumps while at Cross Gates mall. I wasn't expecting much but, WOW!! The car looked completely brand new, not sure how but they were able to get rid of the scratches and dings and made the car look like new. Took about a day for them to go over the entire car, well worth the wait. I'm thinking of bringing in my car (not a Nissan) for the same fix up!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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