Loved my car but turned to have transmission trouble. There paying for it and fixing it for me which is a plus but if I knew about it prior to purchasing... the car I wouldn't of got it and still might. Financing a portion of it which the only thing I didn't like was when one said no they sent request to multiple people without me knowing, just wanted to be in the loop because I might of not went further in trying to find another financier. Overall nice people but communication could of been better. I like the fact there fixing the problem of my car but can't give a review if the repairs are good because the car is still in the shop.
I felt very comfortable during the entire buying process. I love the Mazda we bought and will be referring Car City to my friends and family.
The truck I wanted had oil presure problems and other electrical problems they would not fix so I bought a truck at a dealer in KY.
We came in on a Saturday and were in a bind looking for a new vehicle due to our old one being totaled. We saw the car( 2008 Mazda 6)sitting in the lot... and decided to look at it. Right away the owner, Jason, came up to us and introduced himself and answered all our questions. he handed us the keys and let my husband and I test drive it on our own. After we returned we let him know that the rear window wasn't working and he told us that it would be fixed right away ,other than the window the car was in IMMACULATE condition. You can tell that he only purchases top quality cars for his lot. After financing we drove the car home and took it to our trusted mechanic(just to be sure) and the mechanic said we practically bought a brand new vehicle!!!! The customer service the owner provided was over the top and took the stress out of car shopping. I highly recommend him to everyone I talk to looking for a new vehicle.
I was looking to get rid of my not-so-reliable first car. I guess you could call me a "car enthusiast" because I love everything there is to love about... cars. After looking for weeks, I somehow stumbled upon their website and saw, what I knew, would be my next car. When I first arrived Jason asked which car I had in mind and I told him, and to my surprise he told me to take it on a spin, neighborhoods, highway if I'd like (I was 18 at the time). I drove the car and fell in love, but while I was driving I noticed the back window had fallen down and when I pointed it out (along with the exhaust leak) he promised to get them fixed, and he did. I told him I would be returning with my father to help me and he said please do since I am young. After I knew it was the car for me, I told him my financial situation and that was that. I truely hope when it's time for me to get a new car that they are still there and have a car my picky butt will love. *www.carcitymotors.com
I recently bought a 2007 Hyundai Sonata from this guys. The experience was very pleasant, contrary to what I was expecting. I had a very special situation,... since I was receiving some help from the government to pay for the car. That meant that didn't have all the money in hand [I was paying cash. There was no financing involved] when I started the transaction. They were very understanding, and separated the vehicle for me. The vehicle was reasonable priced and after some negotiation we agreed on a sum that I was happy with. There was no pressure tactic involved in the process on either side. They were open to let me get the car checked at my mechanic's place and test drive it on my own, with a an open ride, not just a ride around the block. I would definitely recommend to anyone wanting to buy a car to check them out. They took the bad parts out of the car purchasing experience. Nothing bad to say about them.
I purchased a 2007 Chevrolet Silverado and I worked with Jason. Jason told me from the beginning that they were low pressure and to take as much time on... the test drive as I wanted. I went by myself on the test drive and it was nice to NOT HAVE some sales rep yapping in my ear telling me all about how the car had leather seats and power windows and a truck bed. I drove the truck alone and the truck sold itself. Jason gave me a fair price on the truck, told me what he would do and he delivered on his promises. That was the easily the best buying experience I have ever had. He also paid for a small warranty that gives me a little time to make sure the vehicle runs well. Most importantly Jason took the time to explain every detail of what we were signing and what we were buying. Car City Motors is a great place to buy a car or truck.
The owner went out of his way to ensure my expectations were met while looking for a good used car for my daughter. I highly recommend this place if your... looking for a nice used car.
I just bought an 07 Chrysler Sebring from this place and was very pleased with the treatment I received. I didn't feel pressured and am very impressed... with how simple the buying process was. I met with the owner and he looked over the vehicle with me and did a few extra things he most certainly didn't have to and offered to have the car professionally cleaned at a good price. When I picked the car up I was very surprised by the difference. Both of the employees I worked with were wonderful; I would definitely recommend this place.
Went there to check on a 08 Ford Taurus and the vehicle had trouble and the guy said he would test drive right after we left but I drove by5 minutes later... and 15 minutes later and the car had not been moved