Volvo Cars White Plains

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
91 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 7, 2020

    This is the second time I've leased a car with Jason Adler and this dealership. It was, each time, a great experience. Jason made the leasing and transaction... so easy. He's knowledgeable, professional, and friendly and quickly responded to all emails and calls. The dealership helped make the transaction effortless.

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    Shopped for a new car
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    Dealer Response

    Hi Larry! Thank you for all the kind words about Jason and for all the confidence you've had in him over the time with us! Jason is truly fantastic a...nd is makes a point of always staying in touch with his customers! He is a fountain of knowledge and isn't afraid to answer any questions. We hope that you and your family are staying safe in these challenging times. Please take care and we can't wait to see you next time!

  • 5.0 out of 5
    July 6, 2020

    Stephanie Wei was the only member of a Volvo sales team (skip the dealership in Hasborough Heights - they wasted my time) who found exactly what I wanted,... made it happen and at the price I was looking for. I have never had such a great experience buying a car. The dealership is incredibly friendly and do not try to pressure or mislead you, they actually work to make you happy at your price point. I would buy from them again in a heartbeat. My partner literally said that the spirit of the team was so great, that I should do all my business there to support them - friendly, diverse (rare in this world), smart and caring. Thank you team.

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    Dealer Response

    Hi John! You are very welcome. And thank YOU for leaving us your story! We always enjoy reading reviews left for us. Stephanie truly is fantastic and... we are incredibly grateful to have her on our team. Stephanie and the rest of our staff work diligently every day to bring a welcoming and professional atmosphere to our showroom as we know how stressful car buying can be. We seek to relieve this pressure by giving you all the information about our vehicles that you need and doing all we can to get you in the vehicle you're interested. If you have any additional questions about your new vehicle, we would be more than happy to answer them for you. We are only a phone call or email away! Please stay safe and we can't wait to see you next time!

  • 5.0 out of 5
    July 1, 2020

    I had a great experience at this dealership. When I walked in I was greeted by Owen that even with no previous appointment offer me to test drive the... car I was interested in. The whole process took less than a week and now I’m happily driving my new Volvo excellent work Owen

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    Shopped for a new car
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    Dealer Response

    Hi Angela! Thank you for sharing your story with us and for all the confidence that you had in Owen throughout the process! We are always happy to ac...commodate those that walk through our doors! If you have any further questions about your new Volvo, we would be more than happy to help! We hope that you are staying safe during these challenging times and we can't wait to see you next time!

  • 5.0 out of 5
    June 27, 2020

    Jason and everyone at Volvo White Plains went above and beyond to make leasing a Volvo an enjoyable and easy process! We highly recommend Jason at Volvo... White Plains!

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    Shopped for a new car
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    Dealer Response

    Hi Monica! Thank you for letting us know that Jason left an incredible first impression! It's fantastic to hear that Jason guided you through the pro...cess and went the extra mile for you! We appreciate the recommendations! Please get in touch with us if there is anything else that we can do for you and your vehicle! We are only a phone call or email away! Stay safe and take care!

  • 5.0 out of 5
    June 19, 2020

    This has been my second lease experience w/ Jason Adler. The process of early return was simplified w/ his professionalism. Results were excellent including... pick up

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    Shopped for a new car
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    Dealer Response

    Hi Dr. Thomas! We're so glad to hear that Jason has made your experiences with us fantastic ones! He is happy to make accommodations for his customer...s and we're so grateful to have him as part of our team! Please continue to stay safe and take care! We can't wait to see you next time!

  • 5.0 out of 5
    June 14, 2020

    Stephanie Wei and Bob Doyle were extremely supportive during my first lease experience. I greatly appreciate their patience and kindness and felt taken... care of!

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    Shopped for a new car
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    Dealer Response

    Hi Jen! We're so glad to hear that Stephanie and Bob went the extra mile for you and listened to everything that you were looking for out of a vehicl...e! We know that searching for your next lease can be stressful, but by being patient and giving you all the tools you need to make a decision, we try to relieve that stress! If you have any follow up questions or concerns, we would be happy to address them for you and we are only a phone call or email away! Stay safe and we'll see you next time! Congratulations on your new lease!

  • 5.0 out of 5
    June 1, 2020

    If you are looking for a wonderful car buying experience, you should check out Volvo in White Plains. Everyone at Volvo White Plains is so warm and welcoming.... They made the usual daunting car buying experience a spectacular one! The building that this dealership is located in is beautiful! The test driving experience was very thorough and fun! The car buying/leasing process was a breeze! You can tell that the people who work here really enjoy what they do, which is to make their customers happy and feel welcomed. I would like to personally thank John A and Stephanie W for their utmost kindness and generosity. I am honored to say that I am now part of the Volvo Family. I will continue to buy/lease vehicles from them in the future. Thank you again John and Stephanie! :)

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    Dealer Response

    Hi Ashley! Wow! Your stellar review was absolutely wonderful to read! Thank you for all the kind words, from the facility to John and Stephanie! Even... through COVID-19, we are dedicated to matching you with the vehicle you'll love and creating an experience that is pleasant, informative, and welcoming. John and Stephanie are big assets to our team and we are so grateful to have them. We hope that you enjoy your new vehicle for years and years to come! Congratulations again! Please continue to stay safe and we can't wait to see you next time, Ashley!

  • 5.0 out of 5
    May 29, 2020

    Worked with Jason Adler at Volvo White Plains to identify a car that worked for me, came in for a very safe test drive, and then purchased the car all... in about a week. Very positive and safe experience during this most unusual time.

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    Dealer Response

    Hi Ted! Times certainly are tough right now, but we know that Jason and the rest of our team are still just as dedicated to creating fantastic experi...ences with our customers. We are more than happy to take the necessary accommodations to ensure everyone's health and safety. Please let us know if you have any follow up questions or concerns. We are just a phone call or email away! Stay safe and see you next time!

  • 5.0 out of 5
    May 10, 2020

    I had been shopping for a new Volvo XC 90. I had talked to several dealerships but unfortunately they were unable to follow through on the purchase. ... I had already agreed on the Lease terms/price. I spoke with Bob and without even mentioning the previous prices I had agreed upon he proposed a price that was way cheaper than other dealerships. Michelle and Bob made this the easiest car buying experience ever. A 10 minute phone call = Customer for life. Well done team.

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    Dealer Response

    Hello! Welcome to the Volvo Cars White Plains family! We that it's important to be particular when looking for your next vehicle as you want to make ...sure it's the best fit. Bob and Michelle are fantastic at listening to your needs and will do everything they can to make it happen. We're so glad that everything was completed in record time! We hope you continue to enjoy your new XC 90 for years and years to come! Please don't hesitate to reach out to us if you have any additional questions or concerns about the XC 90! Congratulations again and we can't wait to see you next time!

  • 5.0 out of 5
    April 8, 2020

    My lease was up on my 2017 Volvo S60 shopping for a new car, Jason Adler made the process very easy in spite of the times that we are in with the Coronavirus

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    Dealer Response

    Hi Barbara! We are so glad to hear that Jason was able to walk you through the process that we have created to adapt to these times. Your safety and ...the safety of our staff are two of our top priorities at the moment and we are doing everything we can to help those in need of vehicle services. We hope that you are enjoying your new vehicle so far! Should you have any questions or concerns about it, we would be happy to answer them for you! We hope to see you again soon! Until then, safe travels and stay safe!

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