Volvo Cars White Plains

4.8
(104 reviews)

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Reviews

4.8
(104 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Volvo Cars White Plains from DealerRater.

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5.0

Great and Satisfying Service

Noah was excellent. He was patient and very easy to communicate with. He showed genuine interest in meeting our needs. I would work with him anytime and would highly recommend him.

5.0

Great Customer Service

Chris was very easy to work with and especially responsive over email. That is really appreciated in general and especially in times like these when you prefer for most exchanges to be virtual and not in person.

Dealer response

Hi Marissa! Thank you for the five star review! It's fantastic to hear that Chris was his usual responsive self throughout the process and provided you with all the information that you would need to make a decision on your next vehicle! Should you need anything else, Chris is a fantastic resource to use! Please take care, stay safe, and don't hesitate to get in touch with us!

5.0

Daniel

Jeremy: I write to let you know that Stephanie Wei is a terrific professional! When my wife and I visited the show room last weekend, it was just to browse. We had no intention of buying a car on that visit and in fact were looking at several other brands. We were fortunate to have Stephanie work with us, and within an hour of our interaction, we leased a Volvo s90. Stephanie’s customer service, low pressure and highly informative style and all around pleasant demeanor are excellent and she represents you with a great degree of professionalism. We had an excellent experience with her and as mentioned, ended up leasing the car. After it arrived, Stephanie made the process easy – getting the new car prepped and ready, and returning the old car for us. All in all, Stephanie is a great asset to the Premier Collection. We enjoyed working with her. Dan R.

Dealer response

Hi Daniel, I certainly appreciate all the kind words about Stephanie. Some things like this can change in an instant when you meet the right person and I'm glad to hear that Stephanie made such a positive first impression on you and your wife! Stephanie is a true professional, in every sense of the word, and we are lucky to have her on our team. She isn't a stranger to going the extra mile for our customers either. Stephanie embodies what we emphasize here at The Premier Collection: informative, no-pressure, and passionate service. Our staff make the ordinary dealership experience extraordinary. Of course, if either you or your wife have any questions or concerns about your Volvo S90 for the life of your lease, please don't hesitate to get in touch with us. Please take care, stay safe, and I can assure you that we are all looking forward to seeing you at your next visit. Jeremy Abramson VP & Group Manager

5.0

Great Advisor - Albano Kroj

Albano Kroj is a great new addition to the White Plains Service team. Responsive, smart, and very helpful. I am glad he is part of the team.

Dealer response

Hi Angela! Thank you for leaving us a review and for all the confidence that you have in Albano! He has been a fantastic and is a wealth of practical experience and knowledge! If there is anything else that we can do for you and your vehicle, we are only a phone call away! Please take care, stay safe, and we can't wait to see you next time!

5.0

WP Volvo was a great experience

The hospitality and professionalism I received once I walked in was heart warming. Steven Ruiz was great throughout the process. I highly recommend speaking with him once you get to Volvo.

Dealer response

Hi Steve! Thank you for the five star review and the kind words about Steven! We're glad that you had the opportunity to work with Steve who is sure to welcome every customer warmly and happily. He always goes the extra mile to make sure that our customers have an extraordinary experience! Take care, stay safe, and we can't wait to see you next time!

5.0

C Bloom

Stephanie Wei is knowledgeable, professional and enthusiastic, and made the shopping experinece for a new vehicle a pleasant one. Never felt any pressure to buy which made it an easy decison. Stephanie is an asset to Volvo Cars White Plains.

Dealer response

Hello! We always want you to feel comfortable while in our dealership, so we make sure to take the time with you to allow you to make an informed decision. Thank you for your kind words about Stephanie. We are glad you enjoyed the car buying process with her. Please let us know if you should need any further assistance. Safe travels!

5.0

Car Shopping the Easy Way

Second time around with Owen from Volvo Cars White Plains and have recommended to others who share my thoughts. The absolute best experience and easiest process.

Dealer response

Hi Francine! Thank you for all the kind words and for detailing your experience with us! We're happy to know that you had the opportunity to work with Owen as he is truly incredible! He knows the ins and outs of our vehicles and is eager to share his knowledge with others! If you have any questions or concerns about your new vehicle, we are only a phone call away and would be happy to help! Take care and stay safe!

5.0

Happy Customer!

Volvo White Plains was fantastic! Stephanie my sales associate was very qualified and personable. All of the staff were very helpful. I love my new car and highly recommend.

Dealer response

Hi Melissa! Congratulations on your new vehicle! We're happy to hear that Stephanie was so helpful and made your experience an exceptional one! We emphasize honesty, transparency, and professionalism with all our staff so that we can make the car buying experience a positive time! Please let us know if there is anything else that we can do for you and your vehicle! Stay safe and take care!

5.0

Chris Selenow is the best! Love my new Volvo!

Chris Selenow is the best car salesperson I have ever dealt with! Smart, kind, patient, professional, knowledgeable and overall stellar. I am now a lifetime Volvo person thanks to him. I knew more after spending 2 hours with him about my new XC60 than in 3 years with my last Volvo! Truly a superb experience. You are lucky to have him on your sales team!

Dealer response

Hello! Wow! We're so glad to hear that Chris' passions for Volvo rubbed off a bit on you! Congratulations on your new XC60! We hope that you continue driving it for years to come! Chris is a wonderful part of our team and we are grateful for all the effort he puts forth for our customers! If you have any further questions about your new XC60, be sure to get in touch with us and we'd be more than happy to go over everything for you! Stay safe and take care! We're looking forward to seeing you next time!

5.0

Volvo S60 Tg

I highly recommend Jason Adler and the finance team. They made our experience smooth and efficient . He found the car that would work best for our family...3x repeat customer!

Dealer response

Hi Stephen! Thank you for leaving us a review! Jason is fantastic with our customers and we are incredibly grateful to have him as part of our team! Thank you for your continued confidence in us and our process! If there are any remaining questions that you might have, please let us know! Take care and stay safe!

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