Rudolph Volkswagen

5.0 out of 5 5.0
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 1:00 PM

Rudolph Volkswagen Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2020

Rudolph Volkswagen is El Paso's number one dealer in customer service, selection and price. Visit us today for our current specials at 1-10 and Redd rd or online at rudolphvw.com

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We make your car shopping experience fast, fun and easy

"Rudolph Vw will beat any price on a New Volkswagen"

Service

Oil, Filter Change

$59.95

Tire Rotation

Complimentary

Wiper Blade Replacement

$44

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
46 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 31, 2020

    Great customer service. No going back and forth with monthly payments, they presented 2 offers and we went with the best one of us. We test drove and... bought a car in less than 4 hours!!! Great. Very friendly and professional staff. Dealership was very clean, and everyone was wearing a mask.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitat...e to contact me or visit us if you need anything else. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

  • 5.0 out of 5
    July 27, 2020

    From your Product Advisor Alan Kaplan to your Business and Finance representative Alex Tarin, everyone was very welcoming and helped me find what I needed... for the right price. I will be coming here for any other future vehicle purchases.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share ...your comments with our team and we look forward to working with you again down the road. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

  • 5.0 out of 5
    July 27, 2020

    Excellent customer service was provided at this location. All the staff was very attentive and courteous. Thank you and the end.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If... there are any other automotive needs we can assist you with, please don't hesitate to let us know. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

  • 5.0 out of 5
    July 25, 2020

    Very nice experience, no pressure, gave us great options to look at, Louis is a great helpful salesperson. Enjoyable and we came away with a great car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear th...at was the case for you on your recent visit to Rudolph Volkswagen. Thank you so much for your business and please let us know if there's anything else we can do for you. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

  • 5.0 out of 5
    June 23, 2020

    Everything was wonderful from start to finish! I am so happy with my new vehicle! Thank you for all your help!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the wonderful review of your recent visit to our dealership. We strive for 100 percent customer satisfaction for each and every experience... and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

  • 5.0 out of 5
    June 18, 2020

    Mr Guerrero was very knowledgeable on vehicles, and was very quick to answer all of my questions. The dealership itself is a very solid laid out establishment... and everything just works. Once numbers were established and ran there was little negotiating and I left same day with my vehicle. Will refer a friend if it comes up.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward t...o seeing you back again in the future. Take care! Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

  • 5.0 out of 5
    May 28, 2020

    I liked that the sales person was very nice and I wasn’t pressured into a sale . I liked that I wasn’t manipulated to stay at the dealer and waste hours... until I bought a car. My needs were met in the purchase and I left happy.

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Thank you for the excellent review! It is great to know that we were able to provide you with a pressure-free and knowledgeable service. Please feel f...ree to call or stop by if there is anything else we can do to help you. Thank You, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

  • 5.0 out of 5
    May 7, 2020

    Rudolph Volkswagen of West El Paso made my New Car easy and enjoyable experience. Their staff was very friendly, did Not feel like your typical car salesman,... GREAT SERVICE I definitely recommend them

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    Shopped for a new car
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    Dealer Response

    Thanks for the wonderful review of your recent visit to our dealership, Jesus. We strive for 100 percent customer satisfaction for each and every exp...erience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Kind regards, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

  • 5.0 out of 5
    May 7, 2020

    Great customer service, sales person was very kind and helpful. The process of buying my vehicle went very smooth and easy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for leaving us this great review, Carla! We are very happy to hear that we could be so helpful during your recent visit with us. We look for...ward to seeing you back again in the future. Take care, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

  • 5.0 out of 5
    May 4, 2020

    I bought and leased my first (attainable) dream car, the Passat once I turned 18 with Rudolph VW. Now 3 years passed and I had the chance to get my next... dream car, the Arteon. Rudolph VW has been nothing but helpful, courteous, and always there to help with amazing customer service for my needs. Lisa helped me out this second time on leasing my new car. She was an amazing saleswoman. She answered all my questions, she always makes herself available for anything I need. I’ve worked in customer service for about 5 years now and Rudolph and Lisa provide me with the best customer service. I visited the other VW dealership in El Paso to service my car only because it was closer, and their customer service was horrible to say the least. I will not be making that mistake servicing my vehicle there. Thank you Lisa, and the whole Rudolph team for the help!

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Thank you so much for the nice review, Brian! We really appreciate this feedback and I'll be certain to share your compliments with Lisa and the rest ...of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Dominique Valdez, (915)249-7034 dominiquev@rudolphcars.com

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