So the Petaluma dealership closes and combines with Santa Rosa. However Santa Rosa claims no responsibility for any previous bought vehicles for Petaluma.... I can not register my new car because the paperwork NEVER went to the DMV. Who is helping us with this....NOBODY. DMV Investigations that's who. TERRIBLE COMPANY!!!
Greeted at the service door, provided a summary of services and charges and time it would take. Escorted to waiting area and rep, whose name I neglected... to get, made sure I was comfortable. Car serviced and ready to go as promised!
Went in yesterday and finally purchased my dream car. Had an excellent experience with my sales rep Nick. Very welcoming environment, no pressure to buy... something I didn’t want. Very pleased.
I've leased two cars from here, and the sales and service staff have always been friendly, helpful and efficient. Service appointment time is never very... long... And there's a great coffee machine!
Service is always quick and timely, staff is friendly and helpful, waiting area fairly comfortable. I love the wash and vacuum my car during the service... visit too.
I went to several dealership before visiting these guys and I should have just started here. From the very beginning Stephen made me feel like family,... then as we got farther along the Manager Josh got involved and I never felt pressured or like I was doing the wrong thing. I got an awesome used Sonata and could not be happier with it. Thanks Guys!!
Nick and his crew are top notch! I purchased my Hyundai in 2014 and have taken my car in for routine service and warranty work ever since. A nice cup... of coffee, comfortable lounge and exceptional service!
Bryan and Nick were very prompt to get me in and out for oil change.This is my second year and i’m Very Happy with their service in Petaluma.
Nick and crew in the service department offer an unparrelled level of customer service. I have taken multiple vehicles to them over the past few years... and they never fail to impress. From warranty repair work to the routine oil change every experience I have had was exceptional.
The service team at Petaluma Hyundai is top notch and gets the job done every way. I will stick with Hyundai because their service is so good.