Dicks Hillsboro Hyundai

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
493 lifetime reviews. Includes reviews of Dicks Hillsboro Hyundai from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 11, 2019

    Extremely good customer service. In and out fast and quality of work was real good.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    October 8, 2019

    My car was ready when promised. Also, salesman Rick was kind enough to drive a 2020 Tucson into the service area so I could look at it out of the rain.... That was extremely thoughtful!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you ha...ve any questions on your vehicle. Del Graven, General Manager - dgraven@dicksautogroup.com

  • July 24, 2019

    My experience with the service department was exceptional. The quality of work is superb. I was given timely updates on the progress and overall had... a stress free experience

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. J...osh Wojahn | Service Director | jwojahn@dicksautogroup.com - (503) 640-6401

  • 5.0 out of 5
    October 4, 2019

    Idler puller replaced at no cost and very quickly.

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    Came in for service or repair
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  • 5.0 out of 5
    September 22, 2019

    As always everything was laid out in detail with options explained fully.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking a moment to share your feedback with us. It is great to hear our team could provide you with an overall positive experience. Let ...us know when we can assist you again! Sincerely, Del Graven, General Manager - dgraven@dicksautogroup.com

  • 5.0 out of 5
    September 22, 2019

    Service what a person would expect from a top notch dealership.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the terrific feedback! I'm pleased to hear our team could provide you with a 5-star experience. Come see us again soon! Best, Del Graven, ...General Manager - dgraven@dicksautogroup.com

  • 5.0 out of 5
    September 10, 2019

    My Sonata had a breakdown earlier in the year and at one point had to be towed from a lonely stretch of road with no cell service--it was a harrowing experience.... The techs believed it was fixed when they worked on it, but it acted up soon after which required another trip to be repaired. Just recently, the engine went into cardiac arrest and I had it towed to Hillsboro Hyundai. This time I was given a nice loaner car and my car was given a brand new engine. The ultimate outcome is a great one for my car and for the resale value when I buy a new vehicle. Hillsboro Hyundai, its technicians and the people I've met there have seemed to have my interests totally at heart.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide yo...u with such exceptional service! Thank you again! Del Graven, General Manager - dgraven@dicksautogroup.com

  • 5.0 out of 5
    August 31, 2019

    I never have a worry when I bring my car in for service. They are informative, honest, friendly and very customer and service oriented

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide yo...u with such exceptional service! Thank you again! Josh Wojahn | Service Director | jwojahn@dicksautogroup.com - (503) 640-6401

  • 1.0 out of 5
    August 29, 2019

    Absolutely the worst experience I've ever had. They make promises and dont keep them. Found them through my bankruptcy, had to surrender my old vehicle... to them so the new bank would process the loan, didn't notify my original bank that they were holding the car temporarily so I recieved nasty phone calls for almost two months asking about the car. Didn't pay the DMV in time for the new plates and tabs so I paid it ($30 which isn't a big deal) was promised that I would be refunded, never got reimbursed. Everytime I've called and tried to talk to someone with questions or concerns I've been treated like I was putting them out of their way. Have never been treated with such disrespect as I have with this establishment. I will never use them again and will never recommend them to anyone. I would look other places before even debating going to this establishment

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    We would like the opportunity to speak with you directly regarding your experience.Del Graven, General Manager - dgraven@dicksautogroup.com

  • 5.0 out of 5
    July 24, 2019

    Exceptional service, the employees listen and respond to all my needs. I recommend this dealership to all my friends and family.

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    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you ha...ve any concerns about your vehicle. Josh Wojahn | Service Director | jwojahn@dicksautogroup.com - (503) 640-6401

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